Mon.Jun 06, 2022

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DWS Raided For Greenwashing. Who’s Next?

Forrester eCommerce

Law and order is coming to the wild west that has been investment ESG. Last week, agents from the German financial supervisory authority raided DWS – Deutsche Bank’s asset management subsidiary, on suspicion of greenwashing. Other asset management companies should not rest easy, either; both regulators and enforcement bodies are cracking down on over-optimistic labels, […].

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Stitch Fix Names Former Frye’s and Ann Taylor Veteran CMO

Retail TouchPoints

Stitch Fix has hired Debbie Rose Woloshin as its new Chief Marketing Officer (CMO). Woloshin was previously the CMO at Marc Jacobs , and prior to that led marketing at the Frye Company and Ann Taylor as well as more than 17 years with the Jones Group. Woloshin will report directly to CEO Elizabeth Spaulding and lead the company’s marketing teams across the U.S. and the UK.

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408: A Strategy That Gives 10X Better Returns Than Email With Adam Turner

My Wife Quit Her Job

Today I’m thrilled to have Adam Turner on the show. Adam is the CEO of Postscript, the text messaging provider I use for all of my businesses. When I first installed Postscript in my store, I was a little skeptical about sending texts to my customers. But since then, it’s become a top 5 revenue source for Bumblebee Linens. In this episode, we talk about the ins and outs of SMS marketing from someone who lives and breathes it.

Marketing 244
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Report: Frasers Group Acquires Missguided for $25.1 Million

Retail TouchPoints

UK-based Frasers Group , parent company of Sports Direct , House of Fraser and Flannels , has reportedly acquired digital fashion retailer Missguided for $25.1 million , according to The Guardian. The deal includes certain intellectual property of both the Missguided and Mennace brands. Missguided fell into administration on May 30, 2022 after being issued a winding-up petition by clothing suppliers.

Fashion 289
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The US Customer Experience Index, 2022, Shows That Brands Struggled During The Past Year

Forrester eCommerce

Forrester’s Customer Experience Benchmark Survey, US Consumers, 2022, reveals that CX quality in the US has fallen back to early-2020 levels, reversing gains made in 2021.

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How China’s Missfresh Makes Rapid Grocery Delivery Pay

Retail TouchPoints

The profit margin at grocery has always been razor-thin, and now, with online grocery growing in popularity, retailers must add the costs of picking individual orders and doorstep delivery to their already tight balance sheets. A Missfresh mini-warehouse, which operates as a dark store. As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model.

Vend 284

More Trending

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WSJ: Starbucks’ Next CEO Will be External Hire

Retail TouchPoints

Starbucks Corporation has confirmed Howard Schultz will remain as interim CEO until Q1 2023 while the retailer’s board searches for a new leader from outside the company, according to The Wall Street Journal. Schultz noted that the company now “requires a different type of leader,” in an interview with the publication. The company hopes to choose a new CEO by fall, ahead of the holiday season, to allow the candidate to work alongside Schultz as part of a full immersion into the company.

Travel 260
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The Loss of Third-Party Data and How Marketers Can Respond

SheerID

Learn about the challenges of data deprecation and how you can overcome them by finding privacy-friendly ways of collecting and using data.

Marketing 159
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Beyond the Borders – How Retailers are Shifting Gears to Diversify  

Retail TouchPoints

Collaboration is the new competition; it was back in 2013 that Harvard Business Review used this sentence to headline an article on how to drive large-scale social change through collaboration. Almost a decade later, the term is absolutely still valid when it comes to defining the status quo in the retail industry. Collaboration, along with the blurring of traditional industry conceptual barriers, is shaping retail new models for future growth.

Retail 248
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Sephora CEO reportedly out after nearly two years

RetailDive

Martin Brok will exit at the end of the month, with Chris de Lapuente taking on the role again, according to an internal release cited by Women's Wear Daily.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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All-Inclusive Insights on the Metaverse Technology and its Future Potential!

Digital Doughnut

Metaverse has become the buzzword of recent times and promises disruptive outcomes in the near future. Metaverse refers to a virtual, digital 3D universe formed by merging diverse virtual spaces and physical worlds.

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Amazon's consumer chief to leave after 23 years

RetailDive

Dave Clark has led teams that "built out Amazon's transportation network from scratch," CEO Andy Jassy said of the departing executive.

Consumer 113
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The ethical retail experience – driving brand loyalty

iVend

Brands are built on customer experience. In today’s post-pandemic world, sustainability in retail has become an essential part of the overall customer experience. There’s another factor at play for brands wanting to win the hearts and minds of shoppers – and that’s being seen to play a part in solving ‘world problems’. There’s a growing recognition that social and environmental issues cannot be solved by governments alone, and that commercial organisations have a significant role to play.

Retail 96
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Retail is fundamentally bad for the environment. And doing better isn't easy.

RetailDive

Improving sustainability is a web of complexity for retailers. Ultimately, it may mean sidelining growth.

Retail 129
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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A Deep Dive Into Direct to Consumer (D2C) Marketing in Ecommerce

ROI Revolution

Direct to consumer (D2C or DTC) refers to brands that bypass third-party retailers and wholesalers to sell products directly to customers. As an online-centric business type, D2C has experienced tremendous growth over the course of the coronavirus pandemic as consumers have reduced their in-store shopping. To give you a picture of the current D2C ecommerce landscape, we conducted a survey of over 170 digital marketing professionals from a wide range of industries and company revenue.

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Tommy Hilfiger expands Roblox partnership

RetailDive

The company joins other retailers who have worked with the platform, despite surveys showing not all consumers fully comprehend the metaverse yet.

Consumer 106
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The metaverse promises to transform customer loyalty

365 Retail

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . But today, loyalty is moving beyond repeat physical purchases.

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The power of more Curiously Human™ digital experiences in retail

RetailDive

LivePerson’s AI-powered Conversational Cloud™ helps brands build meaningful relationships with their consumers, while delivering real business outcomes.

Retail 98
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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19 Popular Dropshipping Stores for Inspiration

eCommerce CEO

If you’re thinking about starting your own dropshipping store, there’s no better way to get the creative juices flowing than to take a look at. Read more.

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Etsy will invest $25M each year for new purchase protection policy

RetailDive

The marketplace says the program will benefit sellers and buyers alike. Meanwhile, a group of artisans has formed a nonprofit guild.

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How to Analyze Your Ecommerce Conversion Funnel

Digital Doughnut

One of the most important elements of the funnel is the landing page. This is the page a potential customer sees when they first visit your website. It’s crucial to make a good first impression and convince the visitor to stay and explore your site further. On this note, let's look at some effective ways to analyze your ecommerce conversion funnel.

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The unmissable retail impact of leveraging the right PropTech solution

RetailDive

See how Aspire's iEstate solution helped an iconic fashion retailer to digitalize leasing processes.

Fashion 108
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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A Comprehensive Guide to Influencer Marketing for eCommerce

Etaily

How can influencer marketing benefit your eCommerce business, and how do you get started with partnering with influencers? Read this article to find out! The post A Comprehensive Guide to Influencer Marketing for eCommerce appeared first on etaily.

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5 Vectors For Your Ecommerce Fashion Growth

Ecommerce Guru

The fashion ecommerce is always changing industry and to keep this momentum continued, various fashion brands organizes fashion shows. There is nothing to shock about if we experience a quick surge in this booming industry. As per various ecommerce fashion experts investors can go with their investments in this big-business. The ecommerce fashion industry is growing rapidly.

Fashion 52
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Protecting Your Electronic Equipment From Damage: A Brief Guide

365 Retail

As a freelancer or sole trader, you know just how devastating it can be when your electronic equipment is damaged. At best, it can cause a delay as you hunt for the store that gets you a replacement part before the end of the day. At worst, you could be looking at a lot of lost work and a huge bill. With the cost of everything from our energy bills to our shopping going through the roof, we simply cannot afford to be out of pocket because of damage to our equipment. .

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Recent Updates In The Ecommerce Industry 2022

Ecommerce Guru

It’s 2022, and it is the right time to consider the facts that will mold the business world in the year ahead. Suppose you are a pro in the ecommerce industry. In that case, you are not unaware of disruption, and you can adapt to changes in market dynamics even after two years of unprecedented change brought in by the pandemic. Must Read: 5 Vectors For Your Ecommerce Fashion Growth In this blog, we will see […].

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Recession is not a done deal

RetailWire

Many business leaders have talked themselves into believing a recession is inevitable but opportunities may exist to avoid such a circumstance. Moody’s Analytics chief economist Mark Zandi said, “I still think we’re going to navigate through without a recession. But obviously it’s going to be very, very tight because risks are very high.

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H&M Group explores tech-enabled shopping experiences in US stores

365 Retail

H&M Group is currently rolling out a pilot in US COS stores, where tech-enabled in-store shopping solutions provide visitors with seamless payment options, personalised styling recommendations, faster checkout, and upgraded delivery/return options. Among the tech solutions in the first pilot-store in Beverly Hills, California, are fitting rooms equipped with smart mirrors that recognise products brought into the room (e.g. item, size, and colour) with the possibility to offer personalised pr

Fashion 52
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Closed infant formula plant reopens as shortages remain

RetailWire

Abbott Nutrition is reopening an infant formula plant that was closed due to contamination concerns. The plant, which sparked a formula shortage in the U.S., will now have an independent third-party review its operations and compliance with federal and state laws.

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Shopify vs Wix vs WordPress (June 2022)

Ecommerce Platforms

Suppose you’re looking for the best website and ecommerce solution for your online business this year. In that case, you're practically spoiled for choice. Dozens of contestants are vying to be dubbed the best of the best, yet the ideal solution for one might not be the same for the next. So, in this article, we're looking at three of the most popular website builders and ecommerce platforms on the market: Shopify , Wix , and WordPress.

Shopify 211
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib