Wallets, Waits and Weariness: Use Mindful Messages to Connect
Retail TouchPoints
NOVEMBER 28, 2022
While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.
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