Mon.Nov 28, 2022

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Wallets, Waits and Weariness: Use Mindful Messages to Connect

Retail TouchPoints

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.

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Meet The New Executive Partner Covering Security And Risk: David Levine

Forrester eCommerce

I am excited to join Forrester as the newest executive partner (EP) working with our security and risk clients and bringing my experiences over the past almost-three decades to the table! The CISO continues to play an ever-increasing critical function within organizations not only charted to protect the company, and its clients, but as a […].

Customer 195
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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Retail TouchPoints

What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge last mile vehicles, frictionless checkout — but there is still plenty of innovation happening in the more foundational strategies of running a retail business. Fordham University ’s American Innovation Index (Aii) follows the logic that customers are the real judges of innovation — and if an innovation doesn’t matter to them, it won’t impact their buying b

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Open Banking Adoption Is On The Cusp Of Robust Growth In Europe

Forrester eCommerce

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

Banking 195
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Black Friday 2022: Sales Top $9 Billion as Retailers Combat Inflation

Retail TouchPoints

In a first indication of what to expect as we enter the heart of the 2022 holiday season, digital Black Friday sales hit record highs despite inflationary pressures, topping $9.1 billion and up 2.3% year-over-year according to data from Adobe Analytics. Salesforce recorded even bigger success, with its data indicating that digital sales grew 12.1% to $15 billion.

Payments 278
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How Food and Beverage Brands Can Use Distribution Checks

Wiser

By the time most products reach the shelf, they have already traveled long distances, been in several shipping and transportation containers, and been handled by many different people just to make their way into the hands of the consumer. This can involve manufacturers, wholesalers, distributors, transportation, retailers, and the store-level employees who display the products on the shelf.

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Uscreen Pricing: The Complete Guide to Uscreen Pricing

Ecommerce Platforms

Uscreen pricing is likely to be one of the first things you consider when you begin to assess whether the video on demand (VOD) platform is right for your business. After all, while there’s more to creating a successful webinar or streaming business than budget, the chances are you can only afford to spend so much on hosting and producing your content each month.

Payments 104
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Amazon’s Inaugural ‘Products for Tomorrow’ Awards Spotlight Sustainability-Focused SMBs

Retail TouchPoints

Amazon has named five small businesses as the ecommerce giant’s inaugural “Products for Tomorrow,” a competition that launched this past summer with prizes including a $20,000 grant, guidance, assistance with sustainability certifications and product placement opportunities. The competition challenged U.S.-based businesses to submit products that drive sustainability through design, materials or chemistry.

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Live shopping set to shake up ecommerce

RetailDive

Retail has greatly transformed over the last few years, as more commerce moves online and influencers play a growing role in driving product affinity.

eCommerce 117
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LVMH Veteran to Take the Helm at Sephora

Retail TouchPoints

Six months after Martin Brok stepped down from the top post at Sephora “due to a divergence of views,” the beauty retailer has named Guillaume Motte as President and CEO. Sephora parent company LVMH announced the appointment in a LinkedIn post last week. Motte will replace Chris de Lapuente, Chairman and CEO of the LVMH Selective Retailing division, who took over the post when Brok left in June 2022.

Fashion 162
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . During and following the pandemic, retail formats have changed on several levels. On the one hand, operational changes and on the other hand, changes linked to the user experience.

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Target expands Starbucks curbside pickup service

RetailDive

In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations.

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2022 Guide to a Winning Ecommerce Strategy: Top Tips & Tricks

eCommerce CEO

An ecommerce strategy is a living, changing thing, just like your company. For an ecommerce store to succeed, it needs to serve its existing customers. Read more.

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Sephora names Guillaume Motte its next CEO

RetailDive

Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January.

Retail 122
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How UpSellit’s Anonymous Visitor ID Recovers Online Revenue

UpSellIt

You probably know by now that lead recovery is an extremely important part of ecommerce. But, did you know that there’s a way to identify and recover 3-5x more anonymous shoppers? UpSellit identifies anonymous shoppers on your website and recovers them with highly-personalized, effective emails. The identification of anonymous shoppers is made possible by a combination of lead generation strategies, cross-device visitor detection, and a partnership with Liveramp Holdings, LLC.

Apparel 78
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Patagonia demands injunction, damages over Gap fleece designs

RetailDive

The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.

Outdoor 103
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How UpSellit’s Anonymous Visitor ID Recovers Online Revenue

UpSellIt

You probably know by now that lead recovery is an extremely important part of ecommerce. But, did you know that there’s a way to identify and recover 3-5x more anonymous shoppers? UpSellit identifies anonymous shoppers on your website and recovers them with highly-personalized, effective emails. The identification of anonymous shoppers is made possible by a combination of lead generation strategies, cross-device visitor detection, and a partnership with Liveramp Holdings, LLC.

Apparel 78
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How to Create an Epic Ecommerce Marketing Strategy [2022 Guide]

eCommerce CEO

As ecommerce sales continue to grow, the online marketing game is heating up as more businesses invest in digital ads and social media campaigns. If. Read more.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Last-minute tips from SafeOpt to increase your ecommerce holiday sales

RetailDive

With the holiday shopping season in full swing, here are some last-minute tips merchants can implement to increase holiday sales.

eCommerce 103
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Top 11 Inventory Software Management Free for 2022 [Reviewed]

eCommerce CEO

Inventory management software is one of the best investments you can make as an ecommerce company. Automating inventory tracking can save you countless hours and. Read more.

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Showfields opens location in Washington, DC

RetailDive

The new store is based in the bustling Georgetown neighborhood where multiple direct-to-consumer brands have set up shop.

Consumer 102
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Is the Automotive Industry Moving Towards a Build-to-Order Market?

365 Retail

In the automotive market, the last few years have been characterised by huge amounts of technological disruption. The effect of Covid-19 lockdowns and silicon shortages have made managing supply chains incredibly difficult. And then we have the revolution that is the battery electric vehicle, whose popularity has been swelling in recent years. One trend that perhaps hasn’t gotten the attention it warrants has been the slow rise of the build-to-order car ( which you might see described as a ‘fact

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Lowe’s expands use of market delivery model for large products

RetailDive

The home improvement retailer has converted eight regions, covering more than half of its stores, to the new approach.

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Protests break out across China over zero-COVID policy

RetailWire

Chinese citizens across the country are taking to the streets to protest the government’s zero-COVID policy, which forces cities and companies to lock down when cases of the virus are found. China reported a record 40,347 COVID-19 infections today. Cities including Guangzhou and Chongqing are reported to be fighting a losing battle in trying to contain the virus’ spread.

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Sales Channels Strategy: Tactics to Boost Your Ecommerce Business

Digital Doughnut

Diversifying your ecommerce sales strategy is essential to a successful marketing campaign. But it all depends on your website, not your external channels.

Channel 52
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Shoppers camped out on Thanksgiving at the Mall of America

RetailWire

The Rands family from Rochester, MN, arrived at the entrance to the Mall of America at four in the afternoon on Thanksgiving to make sure they were the first inside the shopping center on Black Friday. The family came with “tons of blankets” to stay warm in the frigid weather so they could keep a family tradition of shopping on the unofficial start of the Christmas shopping season.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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433: How A Partnership Nightmare Destroyed A $10M Blog With Jeff Rose

My Wife Quit Her Job

Today I have my good friend Jeff Rose back on the show after 7 years and a lot has changed since we last spoke. His partners have changed, his strategies have changed and the content business has changed. Jeff runs the popular blog GoodFinancialCents.com, a popular YouTube Channel called Wealth Hacker that has 380K subscribers and a portfolio of other websites in the finance space.

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Black Friday online sales hit record high

RetailWire

Consumers spent $9.12 billion online on Black Friday, according to Adobe. The sales number was 2.3 percent higher than last year, setting a new record for the day. Many shoppers chose to use buy now, pay later programs this year with these types of transactions up 78 percent compared to the previous week.

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Top 4 Strategies to Maximize Your Holiday Sales in a Recession (2022) 

Retalon

Top 4 Strategies to Maximize Your Holiday Sales in a Recession (2022) Yes, the holiday shopping season is short–and apparently getting shorter. The average holiday shopping duration among consumers in the US has gone from an average of 7.1 weeks in 2018 to an anticipated 5.8 weeks in 2022 according. The post Top 4 Strategies to Maximize Your Holiday Sales in a Recession (2022) appeared first on Retalon.

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More Americans shopped in stores on Black Friday, but they spent less

RetailWire

Store traffic on Black Friday increased seven percent over last year, according to RetailNext. In-store sales rose only 0.1 percent for the day, however, as shoppers spent less per visit than they did in 2021.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib