Forrester eCommerce

MAY 20, 2021

Employees faced significant issues in access and affordability of mental health services long before the pandemic. Amid a pandemic, the need for mental health escalated to unprecedented levels. In the past year, 83% of US employees experienced negative emotions associated with poor mental health, yet many employers have taken no action. Only 21% of purchase […].

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Customer 388

Retail TouchPoints

MAY 20, 2021

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. The trend was never surprising. Making a purchase on the internet is fast, convenient, and all-encompassing. Your mousepad becomes a shopping cart to whatever you want, whenever you want it and wherever you need it.

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Customer Retail Shopping Carts Consumer 299

Forrester eCommerce

MAY 20, 2021

En parallèle de la transformation numérique, la prochaine vague de transformation des entreprises sera celle du développement durable et de la révolution écologique. La crise de gouvernance récente de Danone a mis en lumière les enjeux du « stakeholder capitalism » et le besoin de concilier deux tendances trop souvent perçues à tort comme contradictoires : éthique et […].

Customer Experience 254

Customer Experience B2C Management Customer 254

Retail TouchPoints

MAY 20, 2021

IKEA U.S. is putting its own spin on “vacations” and “staycations” with the launch of “IKEA Renocations” on Pinterest. Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S. has launched a custom quiz experience through Pinterest.

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Home Furnishings Recommendation Consumer Customer 290

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Kissmetrics

MAY 20, 2021

If something is written about your brand online, you want to know about it, right? That’s even more true if it’s an authoritative source speaking about your brand and giving information to the public about what you sell, where you’re located, your hours, your website, and more. When Google shares information about your brand in what is called Google Knowledge Panels, you don’t want to just know about it—you want to claim it.

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Social Media SEO Information Other 257

Retail TouchPoints

MAY 20, 2021

Authentic Brands Group (ABG) , a brand development company featuring popular names such as Juicy Couture , Lucky Brand, Brooks Brothers and Nautica , and retail platform SPARC Group have signed an exclusive deal with Klarna to offer ecommerce customers a buy now, pay later (BNPL) option across its portfolio of retail brands. Klarna’s “Pay in 4” option of four interest-free payments is already available online at Aéropostale , Nine West , Nautica and Brooks Brothers, with plans to roll out across

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Payment Services eCommerce Platforms Consumer eCommerce 275

Retail TouchPoints

MAY 20, 2021

Retail market intelligence platform EDITED has launched EDITED Home, a suite designed to provide homeware retailers with competitive data that can help them set the right assortment, pricing and promotions in the ecommerce marketplace. The software uses global data from more than 40 markets to deliver actionable insights. EDITED Home aims to eliminate the guesswork in assortment planning and pricing to maximize profits and minimize the number of unsold goods.

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Retail eCommerce Marketing 264

My Wife Quit Her Job

MAY 20, 2021

Today I have an extra special guest on the show, Erick Strider. Erick is not her real name but it’s the name she uses when she sells her products on Etsy. Erick is only 16 years old, yet she has a side hustle that makes her over a thousand dollars a month on Etsy. Erick had no experience running an eCommerce business prior to selling on Etsy and she started with no audience.

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eCommerce 177

Retail TouchPoints

MAY 20, 2021

Digital payments and software services company Cantaloupe has launched next-generation touchscreen POS devices for the ePort Connect Platform. The ePort Engage and the ePort Engage Combo aim to enable truly frictionless purchasing through easier checkouts. The ePort Engage features an edge-to-edge 3.5 inch touchscreen that serves as an all-in-one reader and telemeter designed for quick and easy installation.

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POS Payment Services Mobile Operations 195

TalkingRetail

MAY 20, 2021

Poundland is to pilot its new Local format in the next 48 hours. The Poundland Local stores are located in Kendray in South Yorkshire and Hornsea in East Yorkshire. The sites are former Fultons Foods stores that became part of Poundland in 2020. The 2,500sq ft Poundland Local at Kendray will open on 21 May. This story continues at Poundland unveils Local format.

Retail 137

Retail 137

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

MAY 20, 2021

Online resale marketplace Poshmark has teamed up with Snapchat for a new social shopping experience that will allow users to discover Poshmark styles within the Snapchat app. Called a “Snap Mini,” the program is described as a “bite-size social experience” that will let Snapchat users connect with other Poshmark customers and explore a selection of curated, personalized products.

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Events Consumer Other Marketing 182

Wiser

MAY 20, 2021

Every eCommerce seller, like any business whose aim is to sell, has its prices as a powerful resource to attract customers and increase revenue. If you have an online store, or are starting a new project, think very carefully about which pricing strategy you are going to follow to make your products even more attractive. The first step? Be clear about your costs and look for a balance between quality and price.

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Shipping Costs eCommerce Shipping Presentation 122

Retail TouchPoints

MAY 20, 2021

Three of the country’s largest grocers, Kroger , Hy-Vee and Publix , have become the latest retailers to relax mask requirements. They join a number of other retailers, including Target , Walmart and CVS , that now allow vaccinated shoppers to browse unmasked in accordance with recently updated CDC regulations. All of the retailers are continuing to comply with state and local mask mandates on a store-by-store basis.

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Other Retail Operations 161

TalkingRetail

MAY 20, 2021

Amacor Capital has bought the Nisa Local in Hebden Bridge in the Upper Calder Valley, West Yorkshire, making it the 13th store in its growing portfolio. The store will continue to trade under a Nisa Local fascia with customers unaffected by the handover. Alex Wilson, head of acquisitions at Amacor, said: “We’ll be operating with. This story continues at Amacor Capital snaps up Yorkshire store.

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Operations Customer Retail 135

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Retail TouchPoints

MAY 20, 2021

Under Armour is the latest retailer to increase its minimum hourly pay, from $10 to $15 ( $15.25 Canadian in Canada), as it seeks to fill more than 3,000 open positions in the two countries. The pay boost, taking effect June 6, 2021, will impact 8,000 part-time and full-time employees, approximately 90% of Under Armour’s store and fulfillment center workforce.

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Fulfillment Improvements eCommerce Management 161

TalkingRetail

MAY 20, 2021

Tobacco accessories company Republic Technologies has launched a new countertop display unit, in a move designed to help retailers increase visibility and drive sales of its OCB paper brand. The units are being rolled out into selected convenience stores now and will be available on a limited basis initially. They hold 10 booklets each of. This story continues at Republic Technologies rolls out countertop unit for OCB range.

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Technology Accessories Retail 131

ROI Revolution

MAY 20, 2021

Published May 20, 2021. In 2020, the pandemic significantly impacted the entire retail industry. Brick-and-mortar stores shut down, and customers flocked online to get the items they needed. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. In fact, in a research study BigCommerce conducted with Retail Dive , 46% of retail executives said they planned to increase their investment in omnichannel retailing

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Omnichannel Payment Services Social Media BigCommerce 109

TalkingRetail

MAY 20, 2021

Sausage brand Richmond has expanded its meat-free range with the launch of Meat-Frees Smoked Bacon Rashers. The variant will roll out from June in 150g packs, retailing at £2.50, and will give retailers an “exciting” opportunity to stock a meat-free version of a “family mealtime staple”. To support the launch of Richmond Meat-Free Smoked Bacon. This story continues at Richmond adds bacon rashers to Meat-Free range.

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Retail 124

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

MAY 20, 2021

The retailer raised its forecast for the year — which would still leave it short of pre-pandemic levels — while touting new brand partnerships.

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Consumer Retail 121

TalkingRetail

MAY 20, 2021

Parfetts has launched a new fascia to sit alongside its fast-growing Go Local symbol group. The Local is a new off-licence fascia that is focused on improving margin for retailers. All retailers in The Local fascia will benefit from a 2% rebate, free delivery, and regular promotional offers across a wide range of beers, wines, This story continues at Parfetts introduces off-licence fascia.

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Improvements Retail 124

RetailDive

MAY 20, 2021

The retailer has been able to ride the wave of increased categorical demand this past year as consumers turned to their pets for comfort.

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Consumer Retail 123

TalkingRetail

MAY 20, 2021

Ghan Filling Station in Rostrevor, County Down, has joined the Spar network. The family-run convenience store and petrol station is owned by John Tinnell and his family, who have traded the current store for more than 50 years. The outlet will become a Spar Fresh store later this year, with the sales floor increasing from. This story continues at Northern Ireland forecourt joins Spar network.

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Retail Operations 119

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

SheerID

MAY 20, 2021

Celebrate National Streaming Media Day with exclusive offers available for consumer communities including students, military, healthcare workers, and more.

Consumer 97

Consumer 97

GetElastic

MAY 20, 2021

Branded manufacturers who are embracing digital commerce often have robust internal teams that support their eCommerce go-to-market. These teams all have different responsibilities from managing the catalog to supporting customers with their purchase. With the recent release of Role-Based Access Control (RBAC) for Elastic Path Commerce Cloud , these organizations can quickly and easily assign roles so that each team can fulfill their responsibilities without disrupting other team’s workflows.

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B2C Demo Document B2B 88

TalkingRetail

MAY 20, 2021

Ribena is kicking off a marketing campaign to supports the launch of its recently launched Sparkling range. The campaign includes a new TV advert, out-of-home advertising and social media promotion, as well as new in-store material for retailers. This “impactful” activity is set to reach 65% of adults – making Ribena Sparkling visible during the. This story continues at Ribena unveils £2.4m marketing campaign for Sparkling range.

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Marketing Social Media Retail 97

Omniconvert

MAY 20, 2021

Many eCommerce stores continue to let their best customers walk away. Here are 5 of the most common customer retention mistakes and how to avoid them. The post 5 Critical eCommerce Customer Retention Mistakes You Must Avoid in 2021 appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Retention eCommerce Customer Blog 78

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Salsify

MAY 20, 2021

While 2020 was the worst year for U.K. retail sales in a quarter-century, several brands adapted to the surprise “pandemic crunch” with great success — or even experienced a year-to-year gain.

Retail 78

Retail eCommerce 78

Omniconvert

MAY 20, 2021

The customers who keep coming back are often the most profitable. Check out these 4 ways to win back customers using SMS marketing. The post 4 Ways To Win Back Customers Using SMS Marketing appeared first on Omniconvert Ecommerce Growth Blog.

Customer 78

Customer Marketing Blog eCommerce 78

TalkingRetail

MAY 20, 2021

Self-serve milkshake brand F’real has added a Salted Caramel flavour to its portfolio. The flavour is made with thick cream and caramel pieces and will be available from 31 May, supported by a marketing and social media campaign and digital POS and assets for retailers. The brand said the flavour is especially popular in the. This story continues at F’real unveils Salted Caramel milkshake flavour.

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Social Media POS Retail Marketing 90

RetailDive

MAY 20, 2021

With Bath & Body Works sales nearly doubled and Victoria's Secret on the mend, the company named new CFOs for when they separate in August.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail