Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. Retailers have to be increasingly savvy at luring consumers to brick-and-mortar locations, finding creative ways to offer experiences that can’t be replicated in the digital environment.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Arts 290

Forrester eCommerce

NOVEMBER 16, 2022

One in 10 Forrester employees is a boomerang — a former worker who has rejoined the company. In this Q&A, VP and Group Research Director Melissa Parrish explains what initially brought her to Forrester, why she chose to return, and how her experiences have made her a stronger, more effective leader.

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Retail TouchPoints

NOVEMBER 16, 2022

eBay ’s Luxury Exchange has launched a physical pop-up store in the heart of New York City’s Diamond District to promote its authenticated pre-owned jewelry, handbags and watches during NYC Jewelry Week. The eBay Luxury Exchange pop-up experience will run until Nov. 17 at 22 W. 47 th St. to promote the expansion of the ecommerce giant’s Authenticity Guarantee to the jewelry category.

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Jewelry eCommerce Customer Other 278

Forrester eCommerce

NOVEMBER 16, 2022

Google is $392 million poorer after settling a lawsuit with 40 US state attorneys general for its deceptive location-history user settings. In short, if users opted out from the collection of location data and location history, this setting only applied to Google Maps. Other Google services, bundled under “web and app activity,” continued to collect […].

Other 195

Other Customer Marketing 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

NOVEMBER 16, 2022

Ulta has unveiled its new store format that it will apply to more than 40 stores this year. According to WWD , Ulta’s new store format will create a shopping environment that is easier for consumers to navigate, with the retailer transitioning from a model that organized brands according to price points and target consumers into a layout in which goods are arranged according to themes.

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Travel Events Operations Consumer 278

Forrester eCommerce

NOVEMBER 16, 2022

I recently attended Altitude 2022 in New York City, which featured many compelling presentations and user stories showcasing the latest happenings at the edge. Along with fascinating use cases like CNN’s election coverage technology, IKEA’s implementation for large-scale e-commerce, and Paramount’s creative use of edge computing to tackle piracy, I emerged from the event with […].

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Presentation eCommerce Events Technology 195

Forrester eCommerce

NOVEMBER 16, 2022

Revenue growth and profit growth are the raison d’etre of companies. Even in government agencies and non-profits, growth is important to efficiently fulfilling and improving the mission. And growth in all circumstances is even more important when economic times are uncertain. We are conducting research into how a traditional IT organization supports their company’s growth […].

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Fulfillment Improvements Customer 195

Retail TouchPoints

NOVEMBER 16, 2022

In its latest appeal to creators, Meta has announced a series of new products to help influencers “reach an audience, grow their communities and earn a living.” . Consumer and brand demand for influencer content is strong — 39% of marketing agencies and brands now spend 10% to 20% of their overall marketing budgets on influencer marketing, according to Statista, and that number is only expected to grow.

Gifts 278

Gifts Subscription Marketing Consumer 278

Forrester eCommerce

NOVEMBER 16, 2022

Find out how executives can use corporate venturing to limit the downside and maximum the upside of technology investments in an uncertain economic time.

Technology 195

Technology Information 195

Retail TouchPoints

NOVEMBER 16, 2022

If retailers were starring in a movie this holiday season, it would be synonymous with the classic Tim Burton musical, The Nightmare Before Christmas. After two years of a pandemic that shook the retail industry to its core and urged retailers to dramatically enhance their online presence, diversify their delivery options and wrangle massive disruptions due to closed manufacturers or congested ports, this holiday season was supposed to be the light at the end of the tunnel.

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Supplies POS Technology Information 277

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Forrester eCommerce

NOVEMBER 16, 2022

US consumers have little interest in doing their shopping – let alone holiday shopping – on social media platforms.

Social Media 195

Social Media Consumer B2C Marketing 195

Retail TouchPoints

NOVEMBER 16, 2022

Just three months after it first began selling on Amazon in the U.S., Peloton is expanding its collaboration to sell some of its products on Amazon in the UK and Germany as well. The Peloton Bike, Guide and select accessories are now available in Amazon’s UK store and will be on Amazon’s Germany store in the coming weeks. As part of the experience, the Peloton Bike will be available with free in-home delivery, and first-time customers will have the option to assemble the bikes themse

Sporting Goods 173

Sporting Goods Accessories eCommerce Shipping 173

RetailDive

NOVEMBER 16, 2022

Why isn’t the sky darkened by drones yet? Why do cash registers still exist? Will the robots take all sales floor jobs? We consider the answers to these and more.

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FastSpring

NOVEMBER 16, 2022

Out of the Park Developments quadrupled sales in South Korea — the fourth-largest video game market in the world — by localizing its benchmark game into Korean. I spoke to Richard Grisham , past COO of Out of the Park and current Director of Business Development at Com2Us — a Korean development company that acquired Out of the Park in 2020. Stream our conversation below for insights into: How to successfully roll out a localized version of a game Running “microcampaigns” for better ROI on your g

Games 104

Games Demo Subscription Improvements 104

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

365 Retail

NOVEMBER 16, 2022

Pricer , the world’s most trusted Electronic Shelf Label (ESL) provider has announced its strategic partnership with ALS StrongPoint , a leading retail technology company, to help retailers cut their store management and operational costs, as inflationary pressures continue to build. The partnership comes not only at a crucial time for retailers who are looking to protect margins as they battle rising costs across their manufacturing, supply chains and labour costs, but also as demand for techn

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Retail Electronics Technology Customer Experience 98

Digital Doughnut

NOVEMBER 16, 2022

Halloween might be an unsettling time for many of us, but it pales in comparison to the daily life of your typical digital marketer. After all, we just need to take our kids trick-or-treating, or bear witness to a bit of annual horror fiction on screen.

Marketing 98

Marketing Social Media Search Marketing eCommerce 98

RetailDive

NOVEMBER 16, 2022

The direct-to-consumer mattress brand will offer tickets to several showings of “Slumberland” at one of its New York City locations.

Consumer 110

Consumer 110

UpSellIt

NOVEMBER 16, 2022

Product recommendations are the new standard in ecommerce with the market size projected to reach $12 billion by 2025. Consumers expect recommendations, and their ability to boost KPIs plays a huge factor in their growing popularity. However, poorly executed recommendations can cause friction and worsen the customer experience, making it extremely important to get it right.

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Recommendation Shipping Costs Customer Loyalty Consumer 78

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

NOVEMBER 16, 2022

Consumers that use both self-checkout and staffed lanes are highly valuable to retailers, according to shopper intelligence firm Catalina.

Consumer 110

Consumer Retail 110

365 Retail

NOVEMBER 16, 2022

Online electricals retailer AO has announced today that it has acquired 130 new home delivery vans from Fraikin, as part of an ongoing contract hire agreement. The retailer has turned to drivers for recommendations on how to upgrade its current fleet, in recognition of the integral part the crews play in its leading delivery proposition. . Expected to be in full operation in November, the new 3.5 tonne Mercedes vans are being built by Bevan Group and have been custom made on a sprinter suspensi

Supplies 72

Supplies Operations Recommendation Technology 72

RetailDive

NOVEMBER 16, 2022

Another disappointing quarter points to pressures on consumers, but some analysts also took the retailer to task for its performance.

Consumer 113

Consumer Retail 113

Liveintent

NOVEMBER 16, 2022

We are pleased to share that LiveIntent was included as a Sample Vendor for Identity Resolution (IDR) in the recently published The Gartner Marketing Technology Vendor Essential Guide. To us, being mentioned in this report by Gartner is like an acknowledgement of LiveIntent’s work and progress in the space, as it has by other journalists and analysts.

Technology 62

Technology Marketing Merchant Services Blog 62

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

NOVEMBER 16, 2022

The tech will help customers select the best size and fit with the hope of reducing returns and boosting the shopping experience.

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Mobile Customer 111

eCommerce CEO

NOVEMBER 16, 2022

Are you looking for a new way to sell your products? If so, you should consider using Pinterest. Pinterest is a social media platform that. Read more.

Social Media 72

Social Media 72

RetailDive

NOVEMBER 16, 2022

The beauty company beat out Gucci owner Kering, which was reportedly also in talks to buy the luxury apparel and accessories brand.

Accessories 104

Accessories Apparel 104

Funnel.io

NOVEMBER 16, 2022

Working with uncategorized, disorganized data is challenging. Imagine getting inside a library to find a book without knowing where it might be. The books aren’t organized by any system familiar to you - not alphabetically or by genre.

Books 66

Books 66

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailDive

NOVEMBER 16, 2022

The retailers are leaning on their pro customer segments as demand for DIY projects wanes and customers tighten their budgets.

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Customer Retail 91

RetailWire

NOVEMBER 16, 2022

Google has agreed to pay $391.5 million to 40 states to settle an investigation into its location tracking practices. The deal struck between the parties represents the largest privacy settlement in U.S. history. Google said it has already addressed the concerns raised in the case.

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Article 52

Digital Doughnut

NOVEMBER 16, 2022

Since the dawn of web 2.0, social platforms have offered direct-to-consumer (DTC) brands endless opportunities to reach new audiences, grow communities, and engage with customers on a personal level. Digitally native by nature, and with minimal high street or brick-and-mortar presence, the growth of many of these brands has been down to their success on these platforms.

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Consumer Customer B2C Technology 52

RetailWire

NOVEMBER 16, 2022

Retail industry sales for October were up 1.3 percent as the price of gas increased and consumers took advantage of early Christmas deals from a wide range of retailers. Retail sales, excluding autos, gas and foodservice, rose 0.7 percent.

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Consumer Retail Article 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail