Forrester eCommerce
FEBRUARY 14, 2025
Advanced Analytics: The Future Of CX Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index) benchmarks, customer experience (CX) remains a priority for many organizations. Unfortunately, these organizations have struggled to realize tangible benefits from their CX programs.
Retail TouchPoints
FEBRUARY 14, 2025
Whether big or small in scale, influencer campaigns have had proven success in raising a beauty brands profile and driving sales, especially among younger generations scrolling through TikTok for the lowdown on the latest aesthetic. However, for challenger brands, these pay-to-play’ spaces are dominated by household names with bigger budgets that ensure them (and their products) a larger share of voice.
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Forrester eCommerce
FEBRUARY 14, 2025
Pet adoption is often a high point for many people when creating memories. Do you remember the excitement of bringing home your first pet? The joy of a new furry family member, however, comes with responsibility and preparation. You likely spent hours researching breeds, finding veterinarians, debating names, and preparing your home.
Retail TouchPoints
FEBRUARY 14, 2025
Target has expanded its beauty assortment with more than 2,000 products and nearly 50 new brands, with prices starting at $1.29 and 90% of the new arrivals priced at less than $20. The retailer is spotlighting the new brands online and with special displays in-store. We know consumers love shopping beauty at Target because its Tarzhay at its best: the combination of amazing products and prices you cant find anywhere else, said Amanda Nusz, SVP of Essentials and Beauty at Target in a statement.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Forrester eCommerce
FEBRUARY 14, 2025
Maximize loyalty program effectiveness with a balanced mix of transactional benefits that offer monetary value, and non-transactional benefits that spark more emotional connections.
365 Retail
FEBRUARY 14, 2025
Nobodys Child has announced the expansion of its retail footprint with the opening of a new store in St Albans on 19th February 2025. Located at Christopher Place, this 1,000 sq ft boutique marks the brands first store outside London, bringing its signature responsible fashion ethos to a broader audience. A new shopping experience in St Albans The St Albans boutique has been designed as an inviting and timeless space, blending vintage furniture with bespoke fittings to create a warm and welcomin
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RetailWire
FEBRUARY 14, 2025
American consumer debt reached an all-time high of $18.04 trillion.
TalkingRetail
FEBRUARY 14, 2025
Sainsburys announcement last month (January) that it was to axe more than 3,000 jobs, mainly by closing down its remaining in-store cafs, made headline news, while similar job cuts by Tesco (400) and Morrisons (200) were also picked up in the press.
Practical eCommerce
FEBRUARY 14, 2025
Matthew Gattozzi, the founder of Goodo Studios, realizes creativity and AI-driven efficiency often conflict. The post AI Won’t Replace Creativity, Says Studio Founder appeared first on Practical Ecommerce.
TalkingRetail
FEBRUARY 14, 2025
Talking Retail Live takes place on Thursday 27 March at the KIA Oval, London and several panellists have spoken to Talking Retail about participating in the event and why its important for convenience retailers.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailWire
FEBRUARY 14, 2025
A supersized meal deal is available at Little Caesars for a limited time.
TalkingRetail
FEBRUARY 14, 2025
With over half of the public intending to spend money on a spouse or partner this Valentines Day, the British Retail Consortium (BRC), supported by Opinium, has surveyed the public to understand more about how they will be spending their money.
RetailWire
FEBRUARY 14, 2025
Changes are ahead for Starbucks' mobile customers.
TalkingRetail
FEBRUARY 14, 2025
Spar has announced a symbol group exclusive partnership with The Hershey Company and Euro Food Brands for the launch of the Reeses Peanut Butter White Bar.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailWire
FEBRUARY 14, 2025
What began as a casual chat with Birk Cooper, CMO of Fetch, quickly turned into an incredibly insightful interview.
TalkingRetail
FEBRUARY 14, 2025
Convenience stores across the UK mainland provide more than 445,000 jobs, with staff working a combined 9.8 million hours a week, according to the 2024 Local Shop Report from the Association of Convenience Stores.
RetailWire
FEBRUARY 14, 2025
Arby's has a new surf and turf deal for less than $7 for two of its famous sandwiches.
Retail TouchPoints
FEBRUARY 14, 2025
Ikea has expanded its partnership with online home services marketplace Taskrabbit , enabling customers to easily book and pay for Taskrabbit furniture assembly at the time of their Ikea purchase. Ikeas partnership with Taskrabbit, to help customers with the headache of putting together its flat-packed furniture, has been in place since 2017 , but with this expansion booking services can now be done in one step during checkout at Ikea. “Taskrabbits assembly service has been a game-changer
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailWire
FEBRUARY 14, 2025
Apple and Google returned TikTok to app stores after reassurances they won't be penalized.
Retail TouchPoints
FEBRUARY 14, 2025
Steve Madden has entered a definitive agreement to purchase UK-based Kurt Geiger footwear and accessories brand for 289 million ($364.1 million ) in cash from a group led by private equity firm Cinven. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. store last month , with another five in development and plans to eventually operate 50 locations in the region.
RetailWire
FEBRUARY 14, 2025
Spirit Airlines isn't interested in Frontier Airlines' proposed acquisition.
Forrester eCommerce
FEBRUARY 14, 2025
In the early days of the Internet, job opportunities for Internet Product Managers began to appear as companies recognized their need for this new technology. As the Internet evolved, other roles such as “Web Product Manager” or “Digital Product Manager” became common.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
RetailWire
FEBRUARY 14, 2025
Domino's is celebrating Valentine's Day in a different way.
Retail TouchPoints
FEBRUARY 14, 2025
Omnichannel is the new reality for brands and retailers of all sizes and product types. Results from Retail TouchPoints annual Omnichannel & Fulfillment Survey show that most respondents conduct business through an average of three different channels and for 35% of them, marketplaces are critical to building brand awareness and driving business growth.
RetailWire
FEBRUARY 14, 2025
Subway is offering love at a discount.
ROI Revolution
FEBRUARY 14, 2025
Per Google , a sitemap is a file where you provide information about the pages, videos, and other files on your site, and the relationships between them. There are two primary types of sitemaps that this guide will cover today: XML and HTML. We will also share what brands need to know when creating XML sitemaps and HTML sitemaps. Whats the difference between XML sitemaps & HTML sitemaps?
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
RetailWire
FEBRUARY 14, 2025
Chocolate lovers may find themselves paying more at the checkout this Valentine's Day.
365 Retail
FEBRUARY 14, 2025
Monsoon has announced the launch of its first travel boutiques at London Gatwicks North and South Terminals, opening on Friday, 14 February. Designed to offer a relaxed shopping experience for passengers, the stores will feature an extended range of ladies beachwear, resortwear, accessories, and a curated edit of casualwear and kidswear, with select Gatwick-exclusive collections.
RetailWire
FEBRUARY 14, 2025
With retail sales dipping by 0.9% in January, American consumers may be clutching their wallets and purses tighter as of late.
TalkingRetail
FEBRUARY 14, 2025
The Competition and Markets Authoritys (CMA) final report into the formula milks sector was published today (14 February).
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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