lateshipment

MAY 8, 2025

From delivery delays to lost packages, heres how e-commerce businesses can recover Purolator refunds and automate the claims process efficiently.

Shipping 130

Shipping eCommerce Management 130

Salsify

MAY 8, 2025

Ah, retail holidays. When your team faces a frantic scramble to launch promos, blast emails, wrangle last-minute product pages and then suddenly, its over. Boxes are shipped, dashboards are full, and before long, itll be time to do it all over again.

Events 99

Events Retail Marketing eCommerce 99

Forrester eCommerce

MAY 8, 2025

Read this Forrester blog for the top lessons learned from interviews with order management system customers.

Blog 195

Blog Management Customer Retail 195

365 Retail

MAY 8, 2025

In an increasingly competitive retail environment, traditional loyalty schemes are no longer enough to keep customers engaged. Points-based systems and occasional discounts have become expected rather than appreciated. To stand out, many retailers are now turning to gamification, the application of game design elements in non-game contexts, to enhance customer engagement and strengthen brand loyalty.

Customer Loyalty 52

Customer Loyalty Customer Retail Games 52

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

RetailWire

MAY 8, 2025

Walmart's Grow With US program helps small businesses succeed.

Small Business Retail 59

Small Business Retail Retail 59

365 Retail

MAY 8, 2025

Retailers have spent the last decade chasing frictionless experiences. From one-click payments to predictive reordering, every element has been shaped to reduce hesitation and increase conversion. Yet, as the digital world becomes noisier and more competitive, speed and simplicity alone are no longer enough to keep shoppers engaged. Retail is beginning to look outside its usual circles, borrowing ideas from industries that have long understood how to hold attention.

Mobile 52

Mobile Payment Services Games Events 52

365 Retail

MAY 8, 2025

In the ever-evolving landscape of retail, digital transformation has become paramount for businesses aiming to expand their reach and enhance customer engagement. By leveraging cutting-edge technologies, retailers are not only improving operational efficiency but also delivering personalised and immersive experiences that resonate with a broader audience.

Retail 52

Retail Mobile Omnichannel Shopping Carts 52

RetailWire

MAY 8, 2025

Outback Steakhouse is ready to spoil mothers with indulgent meals for Mother's Day.

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Forrester eCommerce

MAY 8, 2025

Over the next decade, banks, fintechs, and big tech firms will use a combination of maturing and emerging technologies to introduce innovative interfaces, making digital experiences more intuitive and human-centered. These technologies will amplify consumer understanding, enhance automation, and accelerate the orchestration and delivery of digital banking experiences.

Banking 221

Banking Technology Consumer Financial Services 221

Retail TouchPoints

MAY 8, 2025

Baked By Melissa has several peak sales periods during the year, including Pride Month in June, Halloween, Valentines Day and the December holidays, but its cupcakes, which are available for delivery nationwide, are particularly popular on Mothers Day. CEO Melissa Ben-Ishay has a theory about why this one particular Sunday in May is such a bonanza for the 16 -year-old company.

Gifts 162

Gifts Travel Social Media Customer 162

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

TalkingRetail

MAY 8, 2025

Following the news that nicotine pouches may be included in the Governments smokefree generation legislation, a spokesperson from a nicotine pouch brand has spoken about the importance of responsible regulation to ensure that nicotine pouches remain an adult-focused, harm reduction tool.

Retail 113

Retail 113

Retail TouchPoints

MAY 8, 2025

Primark has conducted nearly 400 free Love it for Longer clothing repair workshops in its European stores since introducing the program in 2022 as part of the Primark Cares sustainability strategy. Now U.S. customers in the New York City and Washington, D.C. areas will learn simple mending and upcycling techniques such as fixing hems or adding buttons no experience required.

Workshop 147

Workshop Clothing Customer Customer Experience 147

Practical eCommerce

MAY 8, 2025

The banking industry is experiencing rapid change as consumers move to online tools and platforms. The post Charts: U.S. Banking Technology Trends appeared first on Practical Ecommerce.

Banking 87

Banking Technology eCommerce Consumer 87

Retail TouchPoints

MAY 8, 2025

Dicks Sporting Goods has led a $120 million investment round in Unrivaled Sports , which creates positive sports experiences for young athletes. The investment has bought Dicks a minority stake in the growing company, which has facilities across 30 states that have hosted a total of 600,000 young athletes and 2 million family members and fans. Dicks Sporting Goods mission-driven approach to youth sports has been at the center of their ecosystem, from their early days as a small family business t

Sporting Goods 147

Sporting Goods Food and Beverages Events Retail 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Practical eCommerce

MAY 8, 2025

This week: updates on agentic AI commerce, mobile wallets, B2B transactions, one-click checkout, application hosting, AI-powered promotions, and enterprise-ready fulfillment. The post New Ecommerce Tools: May 8, 2025 appeared first on Practical Ecommerce.

eCommerce 83

eCommerce B2B Fulfillment Mobile 83

Retail TouchPoints

MAY 8, 2025

Realizing that its often difficult to find the right words to describe a look or a specific vibe, Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for womens fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality to more categories and countries over time.

Consumer 147

Consumer Fashion Technology Other 147

RetailDive

MAY 8, 2025

The tool offers suggestions and advice based on customers’ shopping preferences to assist with product discovery.

Customer 80

Customer 80

365 Retail

MAY 8, 2025

Since the Labour Government came into power in 2024, theyve been keen to introduce changes to drive the growth of industries like green energy, healthcare, and construction. As outlined in their Prosperity through Partnership policy, Labours goal is to deliver growth that every family and business will benefit from. While some industries have seen a growth in investment and job opportunities as a result of changes in legislation, others have faced new regulations.

Technology 80

Technology Improvements Supplies Information 80

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

UpSellIt

MAY 8, 2025

The subscription business model is gaining momentum across ecommerce. From health and wellness, to food and beverage, and beyond, more brands are leaning into the convenience and recurring revenue that subscriptions can offer. With the industry expected to reach $996 billion by 2028 , the opportunity is massive, but so are the challenges. Todays shoppers expect flexibility, personalization, and a seamless customer experience from the very first interaction.

Subscription 78

Subscription Conversion Optimization Food and Beverages Recommendation 78

RetailDive

MAY 8, 2025

The AI agent has reached more than 100,000 users to a positive early response, but Amazon is just beginning to reinvent CX through AI, according to CEO Andy Jassy.

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365 Retail

MAY 8, 2025

Primark is expanding its presence in Italy with a 40 million investment that will see five new stores opening across the country. The new sites, located in Rome, Biella, Perugia and two in Naples, will increase the retailer’s Italian portfolio to 26 stores and generate 700 new jobs. Primark first entered the Italian market in 2016, opening at the Il Centro shopping centre in Arese, Milan.

Fashion 69

Fashion Management Events Operations 69

TalkingRetail

MAY 8, 2025

Independent retailers association Birahas welcomed the Bank of England's decision to reduce interest rates from 4.5% to 4.25%, calling it a "much-needed boost" for the retail sector during challenging economic times.

Retail 66

Retail Banking 66

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

RetailDive

MAY 8, 2025

The brand is working to mitigate tariff impacts, but has already had to raise prices on some lenses and accessories.

Accessories 64

Accessories 64

TalkingRetail

MAY 8, 2025

A new consumer survey commissioned by UK vape retailer Evapo reveals a growing concern that the imminent disposable vape ban, commencing 1 June, and government plans to significantly increase vape taxes, could trigger a surge in illicit vaping products.

Consumer 66

Consumer Retail 66

365 Retail

MAY 8, 2025

A new independent grocery store, The Chelsea Grocer , is set to open this May, bringing a fresh offer of local and global produce to Londons Chelsea neighbourhood. Launching on 9 May at 10am, the store will occupy a 9,600-square-foot site in Duke of York Square, taking over the space previously held by Partridges. The Chelsea Grocer will offer a comprehensive food and drink experience, including a delicatessen counter, a coffee bar, cakes and sweet treats, fresh flowers, and a broad grocery sele

Events 64

Events Operations Retail Customer 64

TalkingRetail

MAY 8, 2025

The IGD Global Convenience Trends Report 2025, which provides actionable insights for retailers and suppliers to inform business plans over the next five years, reveals significant changes ahead for the convenience retail sector.

Retail 66

Retail Information 66

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

365 Retail

MAY 8, 2025

Fanatics Collectibles has opened its first global flagship store in London, securing a prime 8,500-square-foot site at the junction of Regent Street and Piccadilly Circus. The store opened its doors on 26 April 2025, marking a significant moment in the brands retail expansion. The opening ceremony saw seven-time Formula 1 World Champion Lewis Hamilton joined by Michael Rubin , CEO of Fanatics , to cut the ribbon.

Social Media 64

Social Media Apparel Events Retail 64

RetailDive

MAY 8, 2025

Nader Kabbani, who spent almost 20 years at the e-commerce giant, joins the health startup as chief operations officer.

eCommerce 53

eCommerce Operations 53

365 Retail

MAY 8, 2025

Autry, the vintage-inspired sneaker brand founded in 1982, has launched its first UK store in Londons Soho. Known for combining 1980s American style with contemporary, sports-driven design, the brands latest retail addition reflects its growing international presence and commitment to craftsmanship, quality, and comfort. The new 2,600-square-foot boutique offers an immersive brand experience, incorporating design cues from American heritage and sport culture, all realised through a distinctively

Fashion 64

Fashion Events Retail Operations 64

RetailWire

MAY 8, 2025

Krispy Kreme is reevaluating a partnership to bring doughnuts into McDonald's restaurants.

Food and Beverages 52

Food and Beverages 52

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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