Tue.Jan 18, 2022

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Twenty-five percent of Europe-5 jobs are at risk from automation; 12 million jobs will be lost by 2040

Forrester eCommerce

Three unique factors shape the future of jobs in the Europe-5 (France, Germany, Italy, Spain, and the UK): The pandemic. Businesses grow revenues by digitalizing their work processes. More work is done remotely, and more routine tasks are automated. Automation is a lever for change to reduce process costs and increase innovation. The decline in […].

Customer 370
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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. .

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5 Best Landing Page Builders That Will Maximize Conversions

Kissmetrics

Good landing pages are the lifeblood of any digital marketing campaign. Without them, visitors don’t know what to do next. Where can they sign up? Where do they find the product from the ad they just clicked? Simply driving traffic to your homepage from a search engine, paid ads, or lead magnets won’t work. That makes landing pages critical for conversions.

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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

Retail TouchPoints

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access to its 550 million active customers. The Chinese ecommerce market is expected to be worth $3.3 trillion by 2025, according to GlobalData. The partnership aims to help retailers take advantage of this opportunity and to navigate the complexities of pricing, duties and translations.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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re:Invent Roundup: AWS’s Hottest New Compute Announcements

Forrester eCommerce

Principal Analyst Lee Sustar and Senior Analyst Tracy Woo discuss the biggest compute announcements from AWS re:Invent.

Customer 195
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Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Retail TouchPoints

Diversity is a vast topic with any number of challenges — but also with potential solutions that can build on each other to build a stronger whole. Two sessions at NRF examined these challenges from equally important angles: the retailer looking to expand diversity and the minority entrepreneur looking to build their brand. One key piece of advice: retailers shouldn’t look at diversity-related issues in terms of cost.

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Jeffrey Eisenberg: “Analytics repress empathy. We can’t relate to customers as numbers.”

Omniconvert

Discover Jeffrey Eisenberg’s advice for eCommerce stores that want to achieve customer-centricity and apply what Amazon does best to their business. The post Jeffrey Eisenberg: “Analytics repress empathy. We can’t relate to customers as numbers.” appeared first on Omniconvert Ecommerce Growth Blog.

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WP Engine Review: Managed WordPress Hosting for Serious Online Stores

Ecommerce Platforms

For an online store, you need a fast website , one that's secure, high-performance, and with the ability to support varying degrees of traffic. You can optimize your site all you want, but the key to a reliable, speedy, and secure website is high-quality hosting. Usually, that means signing up with a managed hosting company, but it's also important to find a host with top-tier hardware, content delivery networks, and an overall robust infrastructure.

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Meet the 2022 shoppers: 5 ways buyer expectations will change retail

RetailDive

Consumers continue to grapple with the lingering effects of the pandemic, including supply chain hiccups and other shifts that are changing the way they buy. Retailers can expect five themes to impact brick-and-mortar sales.

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What Are the New Rules for Building Brand Trust? | Salsify

Salsify

Brand trust increasingly influences modern consumers’ buying decisions. Edelman ’s “Trust Barometer Special Report: Brand Trust in 2020” uncovered that trust in a brand is second only to price when consumers decide to purchase or pass on a new brand. This is also aligned with Brightpearl ’s recent survey, which found that “trust is the new consumer currency.”.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Parade launches free recycling program in the US

RetailDive

Through the initiative, consumers can send the DTC brand gently used underwear from any brand in exchange for a 20% credit.

Consumer 133
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How advertisers can best capitalize on the Super Bowl with email newsletters

Liveintent

Super Bowl is just around the corner, and if you’re an avid football fan you may be one of many currently obsessed with team rankings, stats and predictions, and maybe some innocent sports gambling. This is also the perfect time of year to show your team spirit and connect with fans across channels, mediums, and devices if you’re an advertiser.

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Are Sephora and Ulta on a collision course?

RetailDive

Signs point to yes. Here's what the retailers' new shop-in-shop partnerships mean for their own competition and the rest of the space.

Retail 126
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Amazon reverses decision to ban customers from using Visa credit cards

365 Retail

Amazon has reversed a decision to ban customers from using UK Visa credit cards on its website. The online retailer had been expecting to introduce the changes from this Wednesday, having warned customers that the card company’s fees were too high. Amazon has reversed a decision to ban customers from using UK Visa credit cards on its website (Niall Carson/PA).

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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6 DTC trends to watch in 2022

RetailDive

While 2021 marked a year of growth for DTC brands, existing problems became more apparent. Brands will need to address those challenges in the year ahead.

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Aldi opens first checkout-free supermarket

365 Retail

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

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Kohl's investor suggests company sale, sets stage for board fight

RetailDive

An activist is pushing for more buybacks and asset sales, and alluded to a potential e-commerce spinoff, if not a sale of the entire company.

eCommerce 120
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Sambro 2022 with exciting new ranges, a strong team and big ambitions

365 Retail

Sambro is proudly celebrating 25 years in the toy business having gone from strength to strength in terms of products, brands and financial performance. The business which grew its turnover by 38% in 2021 to £52m is confident it will achieve similar growth targets in its silver anniversary year. This is attributed to continued transformation – a focus on customer relationships, product development and partnerships.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Almost 6 in 10 US consumers shopped at a DTC brand in 2021: report

RetailDive

Traditional retailers are winning the love of American shoppers over digitally native brands, according to a report from Diffusion.

Consumer 128
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Which retailers were the winners and losers over Christmas?

365 Retail

Christmas is always a pivotal period for retailers and other high street firms but perhaps had even greater significance this year after 2020’s efforts were hammered by Covid closures. The key trading period was still beset by a raft of challenges, ranging from supply delays due to problems at ports to labour shortages. Christmas shoppers on Buchanan Street in Glasgow (Andrew Milligan/PA).

Retail 65
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Gap taps Frank Ape creator for NFT drop focused on spreading positivity

RetailDive

Making its first crack at the crypto format, the retail brand is trying to gauge what consumers want out of a more digitally-led world.

Consumer 117
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Shoe Zone To Open New Hybrid Store In Worthing This February

365 Retail

Affordable footwear retailer Shoe Zone is opening a new store in Worthing on 4 th February 2022. The West Sussex branch will be located at 73-75 Montague Street, Worthing, BN11 4BN. The new store will stock popular brands such as Skechers, Lotus, Jana Softline, S’Oliver and Gola. Shoe Zone’s iconic own-brand footwear and accessories will also be available, many of which come in at below the recommended retail price.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Updated Amazon Pricing Strategies to Win the Buy Box

IntelligenceNode

The Retail Giant that Changed the eCommerce Landscape Amazon is the leading e-retailer in the United States, with net sales amounting to close to 386 billion U.S. dollars in 2020. Every seller, new or old wants to sell on Amazon because of its huge, global customer base. It has become a household name in many […].

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Clintons celebrates opening new store in Plymouth

365 Retail

National card and gift retailer, Clintons, is moving to a new store location in Plymouth at Drake Circus Shopping Centre and will be opening on Saturday 15th January. To celebrate the opening of the new store, Clintons will be running a limited time 20% off offer on items in-store* from 15th January 2022 until 12th February 2022. Commenting, Sherry Astbury, Clintons Store Manager of Plymouth, said: “We’re very excited to be opening a new store in Drake Circus Shopping Centre.

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Resale growth to continue upward trajectory in 2022

RetailWire

Low prices, selection and environmental benefits are all part of the value proposition for second-hand clothing and other merchandise. Many retailers and brands are now looking at resale as an opportunity to further grow their sales while creating deeper connections with customers.

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What Are Transactional Emails? (With Tips And Examples)

Smile.io

When was the last time you saw a really well-designed transactional email ( think order confirmations, shipping notifications, etc. ) from an ecommerce brand? We’re not sure about you but we haven’t seen one in a long time. Here’s the thing: Direct-to-consumer (D2C) brands are missing out if they’re not utilizing the full potential of transactional emails.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Why Retail Businesses Need Parking Access Control Systems

365 Retail

Running a retail business is probably more challenging than ever before. To keep your business up and running, you will have to keep up with ever-changing customer needs. All of this while attracting new customers and dealing with unexpected events like pandemics. Otherwise, your retail business won’t last for long. . As the owner of a retail business, it’s also important to consider the safety of your customers and employees.

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Nordstrom taps Vogue editor to direct women's designer business

RetailDive

Rickie De Sole brings not just merchandising and content experience, but also knowledge of key Nordstrom audiences.

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Retail in 2022: Embracing the ‘store of the future’

365 Retail

In recent years, retail has experienced a digital overhaul unmatched by other industries. Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.

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How Can You Improve Order Fulfillment in Supply Chain Management?

Fabric Blog

A 2018 DHL survey shows that 38% of e-commerce companies handle order fulfillment in-house, while 18% are likely to outsource this process. With increased customer orders containing more diverse SKUs , order fulfillment management has become challenging, requiring unique solutions.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio