Forrester eCommerce
NOVEMBER 16, 2021
Forrester predicts that 2022 will see the rise of the chief trust officer, bias bounties, decentralized digital identities, and the Climate Pledge Initiative.
Retail TouchPoints
NOVEMBER 16, 2021
Sephora has launched same-day delivery in both the U.S. and Canada through a partnership with Delivery Solutions. The platform offers Sephora access to an ecosystem of delivery providers and provides shoppers with features including real-time delivery tracking, estimated time of delivery and live chat. “At Sephora, our priority is to deliver a seamless experience to all of our clients, and this partnership with Delivery Solutions was the natural next step in the evolution of maximizing efficienc
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BigCommerce
NOVEMBER 16, 2021
Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.
Kissmetrics
NOVEMBER 16, 2021
Quick question: what do you think holds back the average auto dealership from increasing sales? Put simply: Friction is a sales killer. Friction prevents a customer from moving to the next stage in the sales cycle. These friction points can be anything from a slow website to an unexpected cost. You’ll never be able to eliminate some friction points, of course—for instance, not everyone who views an ad needs or can afford a car.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
NOVEMBER 16, 2021
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives” because of the pandemic. Companies that want to win and keep customers’ business now must find ways to deliver experiences that meet those expectations — and then continue to improve on those experiences. The most effective way to deliver on those expectations is by providing immersive experiences.
Forrester eCommerce
NOVEMBER 16, 2021
When you hear the phrase “no more jobs,” you might think of economic recession and dystopian levels of human suffering. Happily, we’re not talking about that. We’re also not referring to robots taking human jobs. Nor are we thinking of Holacracy, an experimental nonhierarchical workplace model. What does “no more jobs” mean, then? In a […].
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
NOVEMBER 16, 2021
Forrester recommendation in a recent report is coming to fruition. In our Augmented BI Holds New Promises, But It’s Still Early Days report we recommended to “find the right balance between customization and automation in NLG“ We also described two forms of natural language generation (NLG) for analytics: short-form NLG – automated, but limited to […].
Retail TouchPoints
NOVEMBER 16, 2021
The 5th U.S. Circuit Court of Appeals has extended a stay for OSHA’s COVID-19 employer-based vaccination and emergency testing standard (ETS). The stay was sought by the National Retail Federation (NRF) and other industry associations, and will remain in place pending further judicial review of motions for a permanent injunction. The stay was the result of a lawsuit filed by groups representing multiple industries, including the NRF, American Trucking Associations, FMI – The Food Industry
Forrester eCommerce
NOVEMBER 16, 2021
Retail contact center agents (a.k.a. customer service heroes) typically deal with stressed-out shoppers during the holidays and the return period that extends through March. However, the shipping and supply chain crisis will make the interactions of the past a cake walk compared to what’s to come this season. As the season progresses, expect to see […].
Omniconvert
NOVEMBER 16, 2021
Discover a new way to create the best custom audiences for Facebook Ads based on your most valuable resource: your customer data. The post How to Create the Best Custom Audiences for Facebook Ads appeared first on Omniconvert Ecommerce Growth Blog.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Forrester eCommerce
NOVEMBER 16, 2021
Let's demystify the crypto basics, examine the pros and cons, and share our take on whether retailers should accept cryptocurrencies.
GetElastic
NOVEMBER 16, 2021
What could possibly tie the topic of dumpsters, flowers and bibles? In commerce practice we run into all kinds of business problems, the solution to which almost always requires distinctly different approach and, more often than not, a significant amount of customization in order to either fit the solution to the business or bend the business to fit the solution.
ROI Revolution
NOVEMBER 16, 2021
Published November 16, 2021. Programmatic advertising is the most efficient, data-driven way to show your ads to highly relevant audiences at scale. It’s the quickest way to buy ad inventory online and get your ad live. Traditionally, advertisers have had to spend time going directly to publishers, with a limited amount of inventory available per month.
GetElastic
NOVEMBER 16, 2021
What could possibly tie the topic of dumpsters, flowers and bibles? In commerce practice we run into all kinds of business problems, the solution to which almost always requires distinctly different approach and, more often than not, a significant amount of customization in order to either fit the solution to the business or bend the business to fit the solution.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
NOVEMBER 16, 2021
The Simon Property-backed company has 1 million active shoppers and has experienced operating losses each year since its inception.
Fabric Blog
NOVEMBER 16, 2021
I am partnering with fabric this Fall season to revisit concepts in my book Billion Dollar B2B E-Commerce and reflect on how organizations approached these concepts during the height of COVID-19 that pushed more business online. This is part three of an eight-part series.
RetailDive
NOVEMBER 16, 2021
The tools are designed to help shoppers find products they trust as they increasingly shop via social platforms.
Fabric Blog
NOVEMBER 16, 2021
I am partnering with fabric this Fall season to revisit concepts in my book Billion Dollar B2B E-Commerce and reflect on how organizations approached these concepts during the height of COVID-19 that pushed more business online. This is part three of an eight-part series.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
NOVEMBER 16, 2021
As a low-price player, the retail giant gained market share in grocery as consumers look to stretch their food budgets.
Salsify
NOVEMBER 16, 2021
COVID-19 has disrupted all areas of ecommerce, and one of them is the supply chain. According to Accenture , 94% of Fortune 1000 companies are seeing supply chain disruptions from the pandemic, and 55% of them plan to downgrade their growth outlook (or have already done so).
RetailDive
NOVEMBER 16, 2021
Discounts, environmental concerns and item rarity are drivers for secondhand purchases, the resale marketplace found.
Wiser
NOVEMBER 16, 2021
Shoppers are always on the hunt for that “too good to be true” price, but what about from the other side? Should brand manufacturers and retailers be just as eager to set a too-good-to-be-true price as shoppers are to find one? This is the world of loss leader pricing. Done right, and it can be a profitable business strategy. Done wrong, and it could land your business in hot water with customers or even the law.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
ChannelAdvisor
NOVEMBER 16, 2021
A decade. Ten eventful, remarkable years. . In Digital Commerce 360’s 2022 Leading Vendors to the Top 1000 Retailers , ChannelAdvisor achieved recognition as the #1 channel management vendor in the industry — for the tenth year in a row. . A lot has happened in e-commerce over the last 10 years, and we know more change will come. It’s the nature of our business.
Email Audience
NOVEMBER 16, 2021
The holiday season is fast approaching and the latest retail craze is just around the corner; Black Friday 2021. 26th November will mark the beginning of the frenzy where shoppers are expected to spend over last years 188.2 billion. This is the perfect opportunity to use your email marketing to drive your ROI, but to do that you need to plan ahead and formulate a carefully planned a strategy.
RetailDive
NOVEMBER 16, 2021
Retailers are ordering extra inventory and adjusting their operations to meet this year's holiday demand.
365 Retail
NOVEMBER 16, 2021
Tesco’s Christmas TV campaign featuring Father Christmas bearing a Covid vaccine passport has prompted more than 3,000 complaints, making it by far the most complained about ad of the year. The ad, titled This Christmas, Nothing’s Stopping Us, shows the supermarket’s customers determined to enjoy a proper Christmas with family and friends after last year’s Covid-related restrictions.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Customer Communications Group
NOVEMBER 16, 2021
Customer-centricity is an imperative, not an option, for today’s retailers. Yet only 9% of retailers are successful in their customer-centric marketing efforts. These tactics can help you reach this elite group so you can reap the benefits of putting your customers first. The post Customer-Centric Marketing: Strategy, Trends and Examples appeared first on CCG.
ChannelAdvisor
NOVEMBER 16, 2021
A decade. Ten eventful, remarkable years. . In Digital Commerce 360’s 2022 Leading Vendors to the Top 1000 Retailers , ChannelAdvisor achieved recognition as the #1 channel management vendor in the industry — for the tenth year in a row. . A lot has happened in e-commerce over the last 10 years, and we know more change will come. It’s the nature of our business.
Korona
NOVEMBER 16, 2021
If you’re considering starting a shoe store business and were doubtful about the profitability of such a business, the following figures and stats might change your mind. The global footwear market was estimated at $384.2 billion in 2020 and is expected to reach a revised size of $440 billion by 2026. . Moreover, the US shoe store industry includes about 25,000 stores with a combined annual revenue of about $36 billion.
365 Retail
NOVEMBER 16, 2021
Car dealerships have been at the forefront of the automotive retail industry for decades. Traditionally, if you wanted to buy a car you would venture down to your local dealership and browse the range of available models with limited potential to buy from other outlets. Now, largely thanks to digital transformation, there are a plethora of options available to consumers looking to upgrade their vehicle or buy their first car.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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