Fri.Jan 14, 2022

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion , up from $1.1 trillion in 2020, while U.S. sales reached $257 billion , up from $236 billion , according to data from Salesforce. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo.

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Track The Generational And Behavioral Shifts In Europe’s Investors

Forrester eCommerce

European investors are changing. Understand their investment research behaviors to better serve and support them.

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Lululemon, Trader Joe’s, H-E-B Among Retailers Named as Best Places to Work

Retail TouchPoints

Amidst historic turmoil in the labor market, a number of retailers have made the list of Best Places to Work, put out annually by Glassdoor. Lululemon was the only retailer to rank among the top 25 employers at #9, an interesting juxtaposition to the other headlines in which the retailer has featured recently, which have involved patent infringement disputes with both Nike and Peloton.

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Improve SEO Rank By Optimizing User Experience

Groove

So, you are interested in learning how to improve your website's SEO ranking on Google. Luckily, you’ve landed on the right page! To provide some background, Google announced a Core Algorithm update in 2020 that was set to take place in May 2021. Though the update wasn’t completed globally until the end of August 2021, it’s now in place and actively impacting eCommerce merchants and their SEO rank.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Checkout Solution Provider Bolt Raises $355 Million

Retail TouchPoints

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s funding total to nearly $1 billion. Lead investors include funds and accounts managed by BlackRock, with participation from Schonfeld, Invus Opportunities, H.I.G. Growth and CE Innovation Capital. “Since Bolt’s founding, we’ve relentlessly focused on improving the online purchasing experience,” said Ryan Breslow, Founder and CEO of Bolt in a statement.

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Creating a vibrant performance process

Liveintent

Workplace culture is one of the most difficult things to define, develop, and maintain — especially since the pandemic has shaken up people’s lives and working arrangements. According to a 2021 study from The Society for Human Resource Management, 62% of HR professionals say it’s been difficult to maintain workplace culture during the pandemic and 53% of U.S. workers who’ve left a job due to workplace culture did so because of their relationship with their manager.

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Multifamily Renter Trends Coming into 2022

PERQ

Every year, PERQ releases the Multifamily Field Guide. The Multifamily Field Guide is a report filled with renter insights from national trends to going even further and breaking down the data by region. In last year’s edition, renters’ lifestyles had changed a lot due to the pandemic. Work and learning went remote either partially or permanently. This change has continued into 2021 and as 2022 begins.

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The Top Cloud-Based PIM Software in 2022

Fabric Blog

In the e-commerce ecosystem, several elements come into play when determining the success of a business. One of these elements is product data. According to a Google survey, eighty-five percent of shoppers say product information and images are essential to deciding which brand or retailer to buy from.

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Instacart teams with major grocers for meal delivery service

RetailWire

Instacart has introduced its online “Ready Meals” hub that makes it easier for customers to order ready-made meals from Food Lion, Giant, Kroger, Publix and other grocers. “From fresh soups and salads for a quick lunch to take-and-bake casseroles, pasta dishes and meat and seafood entrees for the family dinner, we’re proud to serve as a powerful enablement partner for retailers, creating new ways for them to give busy people and families across the U.S. more ways to shop smart, eat h

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Difference Between Up-Selling & Cross-Selling | Which is best strategy?

Ecommerce Guru

What is Up-Selling? Upselling is to sell similar products but of higher quality and more price. It involves the process of convincing the buyer to buy a better version of a similar product which will add more value to their purchase. Up-selling Examples: When you go to any shop, suppose you ask for a certain laptop. The seller would suggest you another one with more features and attractive qualities which are not in the one […].

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Omicron-connected staffing shortages lead CVS and Walgreens to close on weekends

RetailWire

CVS and Walgreens have made the tough decision to close some stores on the weekends as the Omicron variant has left them with too few staff to keep them open. “The ongoing labor shortage, combined with the surge of Covid-19 cases, has resulted in isolated instances in which we’ve had to adjust operating hours or temporarily close a limited number of stores,” said a Walgreens spokesperson.

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The Weekly Closeout: Amazon workers will revote on union and Saks debuts Game Day collection

RetailDive

A tally of ballots for the new union vote will begin March 28. Meanwhile, Saks is making a bigger play for sports fans.

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Baby food startup Yumi gets backing from female investors

RetailWire

Yumi raised $67 million in Series B funding last month. The baby food startup, which was founded by Angela Sutherland and Evelyn Rusli, is focused on creating opportunities for women, including those who invest in the company. Female investors receive a 20 discount on their shares. “Having more women investors is wonderful for us because it expands our network, and the whole goal is to get more women involved in venture capital,” said Yumi CFO Sarah Marie Martin.

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Multifamily Renter Trends Coming into 2022

PERQ

Every year, PERQ releases the Multifamily Field Guide. The Multifamily Field Guide is a report filled with renter insights from national trends to going even further and breaking down the data by region. In last year’s edition, renters’ lifestyles had changed a lot due to the pandemic. Work and learning went remote either partially or permanently. This change has continued into 2021 and as 2022 begins.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Bosses give workers pay raises

RetailWire

Companies have increased salaries an average of 3.4 percent heading into 2022, a bump from the 2.8 percent they handed out in 2021, according to a new survey from Willis Towers Watson. “There’s a great reprioritization of work, rewards and careers underway, and it’s putting significant pressure on compensation programs for many employers,” said Catherine Hartmann, North America rewards practice leader at Willis Towers Watson.

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Crypto SEO – What You Need To Know About Crypto and BlockChain SEO

VTNS Solutions

Cryptocurrency SEO is the process of optimizing a website in order to attract visitors from search engines. Although there are many different forms of cryptocurrency, most of them have the same basic components of SEO — content, link building, and keyword research. The world of cryptocurrency is booming, and the numbers don’t lie. In the second quarter of 2018 alone, $6.3 billion was raised through initial coin offerings (ICOs).

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Omicron surge causing companies to rethink retail convention

RetailWire

Target and other companies are choosing to skip the National Retail Federation’s Show in New York this weekend as the Omicron variant has been spiking in the local area and other parts of the country. Executives from Best Buy, Chewy and Walmart are still planning on attending the conference.

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Don’t Get Scammed by a Grifter: How to Avoid and Manage Gift Card Fraud

Retail TouchPoints

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases. In fact, the number of digital gift cards U.S. retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. .

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Office Depot spinoff put on pause

RetailWire

ODP Corp., parent company of Office Depot, has made the decision to delay spinning off the home and office products retailer, after receiving interest in an acquisition. “We look forward to further evaluating the potential sale of ODP’s consumer business to determine whether a sale may provide greater value for our shareholders than a public company separation,” CEO Gerry Smith said. “If the consumer business is not sold, then ODP’s Board of Directors will reevaluat

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NRF Calls for Government to Work With Companies After Supreme Court Blocks Vaccine Mandate

Retail TouchPoints

In a 6-3 vote, the Supreme Court has blocked OSHA and the Biden administration’s planned vaccine mandate, which would have required businesses with at least 100 employees to have their employees get vaccinated or take a weekly COVID-19 test and wear a mask on the job. NRF , which joined more than 26 other trade associations to present oral arguments before the court, applauded the decision.

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Mastercard CEO says consumer spending looks ‘relatively positive’ for ’22

RetailWire

Mastercard CEO Michael Miebach said that consumer spending trends “look relatively positive” to kick off the new year following a strong Christmas holiday quarter. Mr. Miebach pointed to consumers adapting behaviors to do more shopping and banking online.

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Supreme Court Ruling On Vaccine Mandates Doesn’t Change Your Calculus

Forrester eCommerce

On January 13, the US Supreme Court ruled that the Biden administration’s vaccination-or-test mandate for private businesses employing 100 or more workers could not be enforced by OSHA — the federal agency that covers private sector employers and workers in all 50 states. Ultimately, the ruling takes enforcement out of OSHA’s hands and puts it […].

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Retail sales fell in December, but that’s no biggie

RetailWire

Earlier consumer holiday season purchasing and higher prices tied to inflationary pressures led to a 2.3 percent decline in retail sales in December, according to the Commerce Department. The December sales numbers didn’t dampen an otherwise solid quarter for retailers with sales up 17.1 percent year-over-year.

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Supreme Court deals final blow to Biden vaccine-or-test mandate for large employers

RetailDive

The high court did agree to a requirement for healthcare workers, the latest sign that certain workplaces can be subject to such rules. That could eventually include some retailers.

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