Fri.Jan 14, 2022

Don’t Get Scammed by a Grifter: How to Avoid and Manage Gift Card Fraud

Retail Touch

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases.

Gifts 102

Office Depot owner delays spinoff as it mulls sale of retail business

Retail Dive

The company paused its plans to separate while it considers Staples' $1 billion offer as well as that of another unnamed buyer

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail Touch

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion , up from $1.1 trillion in 2020, while U.S. sales reached $257 billion , up from $236 billion , according to data from Salesforce.

SalesRX Customer Success Story: The Hollidays of Children's World

Retail Doc

“Where I see the impact is when we bring a new employee in and can compare those who have followed the system successfully against those learning the system. You can see the difference in their confidence, how they react with the customers, and their ability to get the full sale.”.

Management Techniques for Offshore Employees

This whitepaper looks at the changes and challenges that stem from remote hiring and current HR trends that address them. Download this comprehensive guide to learn more!

Lululemon, Trader Joe’s, H-E-B Among Retailers Named as Best Places to Work

Retail Touch

Amidst historic turmoil in the labor market, a number of retailers have made the list of Best Places to Work, put out annually by Glassdoor.

Creating a vibrant performance process

Liveintent

Workplace culture is one of the most difficult things to define, develop, and maintain — especially since the pandemic has shaken up people’s lives and working arrangements.

More Trending

Supreme Court deals final blow to Biden vaccine-or-test mandate for large employers

Retail Dive

The high court did agree to a requirement for healthcare workers, the latest sign that certain workplaces can be subject to such rules. That could eventually include some retailers

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Checkout Solution Provider Bolt Raises $355 Million

Retail Touch

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s funding total to nearly $1 billion. Lead investors include funds and accounts managed by BlackRock, with participation from Schonfeld, Invus Opportunities, H.I.G.

Improve SEO Rank By Optimizing User Experience

Groove

So, you are interested in learning how to improve your website's SEO ranking on Google. Luckily, you’ve landed on the right page! To provide some background, Google announced a Core Algorithm update in 2020 that was set to take place in May 2021. Though the update wasn’t completed globally until the end of August 2021, it’s now in place and actively impacting eCommerce merchants and their SEO rank. One of the most critical callouts? The importance of a website’s user experience on SEO rankings.

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The Weekly Closeout: Amazon workers will revote on union and Saks debuts Game Day collection

Retail Dive

A tally of ballots for the new union vote will begin March 28. Meanwhile, Saks is making a bigger play for sports fans

Games 56

Why Offshoring is Better than Outsourcing

Offshoring and outsourcing are not interchangeable, as they differ in purpose depending on what drives the need behind the hiring decision. In this whitepaper, we clarify what offshoring and outsourcing are, along with the unique use cases they address.

Multifamily Renter Trends Coming into 2022

PERQ

Every year, PERQ releases the Multifamily Field Guide. The Multifamily Field Guide is a report filled with renter insights from national trends to going even further and breaking down the data by region. In last year’s edition, renters’ lifestyles had changed a lot due to the pandemic.

The Top Cloud-Based PIM Software in 2022

Fabric Blog

In the e-commerce ecosystem, several elements come into play when determining the success of a business. One of these elements is product data.

Blog 52

Supreme Court Ruling On Vaccine Mandates Doesn’t Change Your Calculus

Forrester Digital Transformation

On January 13, the US Supreme Court ruled that the Biden administration’s vaccination-or-test mandate for private businesses employing 100 or more workers could not be enforced by OSHA — the federal agency that covers private sector employers and workers in all 50 states.

Difference Between Up-Selling & Cross-Selling | Which is best strategy?

Ecommerce Guru

What is Up-Selling? Upselling is to sell similar products but of higher quality and more price. It involves the process of convincing the buyer to buy a better version of a similar product which will add more value to their purchase.

7 Secrets of Effective Management for Remote Employees and Teams

In this white paper, we will review in more detail the challenges that virtual team managers face as remote work accelerates, and how companies are successfully overcoming these challenges with creative problem-solving.

Track The Generational And Behavioral Shifts In Europe’s Investors

Forrester Digital Transformation

European investors are changing. Understand their investment research behaviors to better serve and support them. Age of the Customer Banking Customer Segmentation financial services fintech Wealth Management

Multifamily Renter Trends Coming into 2022

PERQ

Every year, PERQ releases the Multifamily Field Guide. The Multifamily Field Guide is a report filled with renter insights from national trends to going even further and breaking down the data by region. In last year’s edition, renters’ lifestyles had changed a lot due to the pandemic.

Demo 36

Crypto SEO – What You Need To Know About Crypto and BlockChain SEO

VTNS Solutions

Cryptocurrency SEO is the process of optimizing a website in order to attract visitors from search engines. Although there are many different forms of cryptocurrency, most of them have the same basic components of SEO — content, link building, and keyword research.

Instacart teams with major grocers for meal delivery service

Retail Wire

Instacart has introduced its online “Ready Meals” hub that makes it easier for customers to order ready-made meals from Food Lion, Giant, Kroger, Publix and other grocers.

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A Quick Guide to Shopping for Fulfillment

5 Factors to Consider When Comparing 3PLs

Omicron-connected staffing shortages lead CVS and Walgreens to close on weekends

Retail Wire

CVS and Walgreens have made the tough decision to close some stores on the weekends as the Omicron variant has left them with too few staff to keep them open.

Baby food startup Yumi gets backing from female investors

Retail Wire

Yumi raised $67 million in Series B funding last month. The baby food startup, which was founded by Angela Sutherland and Evelyn Rusli, is focused on creating opportunities for women, including those who invest in the company. Female investors receive a 20 discount on their shares. “Having more women investors is wonderful for us because it expands our network, and the whole goal is to get more women involved in venture capital,” said Yumi CFO Sarah Marie Martin. in-article

Bosses give workers pay raises

Retail Wire

Companies have increased salaries an average of 3.4 percent heading into 2022, a bump from the 2.8 percent they handed out in 2021, according to a new survey from Willis Towers Watson. There’s a great reprioritization of work, rewards and careers underway, and it’s putting significant pressure on compensation programs for many employers,” said Catherine Hartmann, North America rewards practice leader at Willis Towers Watson. in-article

Omicron surge causing companies to rethink retail convention

Retail Wire

Target and other companies are choosing to skip the National Retail Federation’s Show in New York this weekend as the Omicron variant has been spiking in the local area and other parts of the country. Executives from Best Buy, Chewy and Walmart are still planning on attending the conference. in-article

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A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

Office Depot spinoff put on pause

Retail Wire

ODP Corp., parent company of Office Depot, has made the decision to delay spinning off the home and office products retailer, after receiving interest in an acquisition. “We look forward to further evaluating the potential sale of ODP’s consumer business to determine whether a sale may provide greater value for our shareholders than a public company separation,” CEO Gerry Smith said.

Mastercard CEO says consumer spending looks ‘relatively positive’ for ’22

Retail Wire

Mastercard CEO Michael Miebach said that consumer spending trends “look relatively positive” to kick off the new year following a strong Christmas holiday quarter. Mr. Miebach pointed to consumers adapting behaviors to do more shopping and banking online. in-article

Retail sales fell in December, but that’s no biggie

Retail Wire

Earlier consumer holiday season purchasing and higher prices tied to inflationary pressures led to a 2.3 percent decline in retail sales in December, according to the Commerce Department. The December sales numbers didn’t dampen an otherwise solid quarter for retailers with sales up 17.1 percent year-over-year. in-article