Retail TouchPoints
DECEMBER 30, 2021
In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce fraud topped the list. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.
Kissmetrics
DECEMBER 30, 2021
It has 2.89 billion monthly active users , a global presence, and a massive influence on consumer buying decisions. What am I talking about? Facebook, of course! Given its broad audience, marketers and businesses can’t afford to ignore Facebook if they want a fresh pool of prospects to target. However, there’s another reason why you should use Facebook: they provide many innovative tools to help anyone drive more attention to their products and services by targeting specific audiences.
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GetElastic
DECEMBER 30, 2021
This post originally published in 2019 has been updated for accuracy and relevance. Voice recognition devices are a growing trend especially when used in a shopping capacity. Research?shows that 32% use voice-activated search daily instead of typing, and that 43% shop online with voice-activated devices.?. It makes sense the likes of Amazon, Google and Apple would stay ahead of the curve with voice-enabled devices as the public moves more towards voice search on the internet.
RetailDive
DECEMBER 30, 2021
While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Fabric Blog
DECEMBER 30, 2021
If the past two years are any indication, we are still in the early days of a disruptive megatrend that’s driving e-commerce penetration around the globe. With worldwide retail e-commerce sales expected to climb 16.8% and reach $4.9 trillion in 2021, the steady march towards the new digital economy will likely intensify in the years ahead.
RetailWire
DECEMBER 30, 2021
The number of infected workers at the Walmart store in Linden, NJ, remained unclear as of yesterday — described in a news report as “dozens” and by one unconfirmed worker report as over 90 — but the outbreak was serious enough to prompt Walmart management to follow “an ongoing company-initiated program … for a third-party specialist to further sanitize the store.” The store reportedly closed to shoppers on Tuesday evening and remained so yesterday for cleaning and r
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RetailWire
DECEMBER 30, 2021
New York City is drastically curtailing the number of Time Square revelers this year due to the Omnicron outbreak, and across the country, many are refraining from parties and gatherings as well. But not to worry — the owner of One Times Square has teamed up with a cryptocurrency firm to produce a virtual replica of the iconic NYC celebration, hosting the “MetaFest 2022” party.
Ecommerce Platforms
DECEMBER 30, 2021
In this FreshBooks review, we’ll be looking at one of the most popular tools for small business accounting on the market and exploring whether it’s as valuable as it seems. When it first started, FreshBooks was a simple but effective invoicing solution. Over the years, the solution expanded, offering new features for business money management. Today, FreshBooks helps business owners and freelancers from all walks of life to handle their ingoing and outgoing cash more effectively.
RetailWire
DECEMBER 30, 2021
The Chinese internet firm, Meituan, has been piloting its drone delivery service in the seven neighborhoods within the metro area of Shenzhen for the last couple of years, so far flying 19,000 meals to 8,000 customers, and the company has applied to expand the program to the rest of the city next year. However, it’s hard to understand the commercial viability of delivering a small takeout order by air.
Retail TouchPoints
DECEMBER 30, 2021
Reliability is an important aspect of any ecommerce transaction — no one likes shipping delays or out-of-stock messages — but digital grocery is where this consideration becomes truly paramount. Food is often time- and temperature-sensitive, and retailers looking to get their online grocery programs right need to deliver on convenience above and beyond even what’s expected in the rest of the retail industry.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailWire
DECEMBER 30, 2021
According to the Retail Tenant Expansion Report issued recently by real estate firm Stan Johnson Co. — when taken sector by sector — there have decidedly been winners and losers in retail as a result of the changes to consumer behavior brought about by the pandemic. In the former category stand convenience store and auto supply store chains, many of which are planning to open a significant number of new stores in coming months.
RetailWire
DECEMBER 30, 2021
Victoria’s Secret CEO Martin Waters is feeling good about the modest growth the retailer managed during the holiday period and said the company will buy back $250 million of its stock through an accelerated share repurchase program. Following the spinoff from L Brands, the retailer began a broad overhaul of its image, employing models and spokespeople meant to better reflect female empowerment over sexiness, offering more options for plus-size customers and diversifying into new apparel c
RetailWire
DECEMBER 30, 2021
Citing “an increase in thefts and different crimes in retail locations,” Hy-Vee Vice President of Security Jamie Sipes announced that the regional grocer is establishing a Retail Security team, outfitted with “tools that an officer would need to keep employees and customers safe.” Mr. Sipes explained that the officers, many of whom have prior law enforcement experience, are being positioned mostly as a visual deterrent to crime.
RetailWire
DECEMBER 30, 2021
Apple let some of its prized engineers know the other day that they would be receiving unscheduled bonuses, ranging from $50,000 to $180,000. The rewards are indicative of the battle for talent heating up between Apple and Meta, in particular, which has reportedly poached about 100 engineers from Apple in the last few months. Apple has been active in luring talent from Meta, as well.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailWire
DECEMBER 30, 2021
Initial jobless claims released today from the Labor Department are at 198,000 for the week ending Dec. 25, somewhat lower than expected and historically low — in fact close to the lowest level since 1969. Continuing claims for the week ending Dec. 18 were at 1.716 million, a new low point since the start of the pandemic.
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