Retail TouchPoints

JANUARY 12, 2022

Walgreens will examine strategic alternatives for the UK-based Boots drugstore chain and expand its VillageMD operations, as the pharmacy retailer works toward “building our next growth engine,” CEO Roz Brewer said at the 40th Annual JPMorgan Virtual Healthcare Conference. Both efforts are part of Walgreens’ ongoing plan for “focusing our portfolio, optimizing our capital allocation and accelerating our transformation to healthcare.”.

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Forrester eCommerce

JANUARY 12, 2022

As I watched the December 2021 Log4j situation unfold (and it continues … ), the importance of IT asset visibility couldn’t have been clearer. So many security and IT teams struggle to maintain much-needed visibility into an increasingly complex and distributed IT environment because so much of an organization’s estate is unknown or undiscovered due […].

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Retail TouchPoints

JANUARY 12, 2022

Over the past 45 years, Ron Herman has evolved from its origins as a specialty shop into an international brand with locations in both the U.S. and Japan. However, the retailer — which has been a proving ground for major brands from Juicy Couture to Dries Van Noten — hasn’t ever forgotten its Los Angeles roots. They have shaped both its 45th anniversary event and its approach to retail in general. “ Our down-to-earth personality and focused approach to innovative retail are what has allowed us t

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Forrester eCommerce

JANUARY 12, 2022

Investing in new AI infrastructure in 2022? My colleague Mike Gualtieri and I published a new Forrester Wave™ report: The Forrester Wave™: AI Infrastructure, Q4 2021. This is a brand-new topic for Forrester Wave evaluations. Its purpose is to dig into the massive explosion of AI that is quickly transforming enterprises. We looked at the […].

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Forrester eCommerce

JANUARY 12, 2022

At the Forrester Tech & Innovation Forum 2021, I discussed how leaders can learn from elite sports with leadership coach and author Drew Povey. Drew shared his insights and experiences from working with British rugby and soccer leaders including Warren Gatland (former Wales and British & Irish Lions rugby coach), Stuart Lancaster (former England rugby […].

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Customer 195

ecomdash

JANUARY 12, 2022

Marketing can make or break an ecommerce brand. We'll help you find gaps within your marketing strategy and show you how to fill them. The post Ecommerce Marketing Gaps You Should be Filling appeared first on Ecomdash.

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eCommerce Marketing eCommerce Marketing 142

Liveintent

JANUARY 12, 2022

Love is in the air, and Cupid is sharpening his arrow as we speak. That means it’s time for marketers to finish planning those Valentine’s Day advertising strategies and figuring out how to win audiences’ hearts this February. Now, while you won’t be able to deliver chocolates, flowers, heart candies, and witty love notes to each customer — wouldn’t that be nice!

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Ecommerce Platforms

JANUARY 12, 2022

You know Shopify is a big deal. Millions of merchants use it every day. On a global scale, it has grown from a fledgling Canadian startup to a behemoth amongst ecommerce platforms. But how big is Shopify Inc., really? In this article, we'll complete a thorough analysis of current Shopify revenue, statistics, and growth potential to show the successes and challenges Shopify has experienced over the years.

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Payments Shopify Merchant Services Payment Services 104

RetailDive

JANUARY 12, 2022

The tennis champion said that, like many women, she's grappled with feelings of "gymtimidation," and will share tips on how to overcome it.

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Omniconvert

JANUARY 12, 2022

Discover the importance of using an NPS software solution for your customer retention efforts and the main features an NPS tool should provide. The post NPS Software – Why do you need it and 7 must-have features appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Retention Blog eCommerce Customer 78

ROI Revolution

JANUARY 12, 2022

Published January 12, 2022. The past two years have introduced tremendous unprecedented challenges and opportunities for brands. What digital strategies should retail marketing professionals implement in 2022 for scalable success? In this article, we’ll dive into some unique problem-solving opportunities as well as industry predictions for 2022 to help you dive into the new year with confidence.

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Shipping Costs Marketing eCommerce Social Media 78

Wiser

JANUARY 12, 2022

Does this sound familiar? Sales in one of your retailers are down year-over-year, but steady or up with your other partners. This is a common, yet incredibly frustrating, challenge. What happened to make sales decrease in Walmart, but not Target? You shipped the same products, ran the same merchandising campaigns. All things being equal, sales should be roughly similar across regions, right?

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Food and Beverages Shipping Costs Shipping Presentation 78

SheerID

JANUARY 12, 2022

TIDAL announced a new limited-time offer for students, military, and first responders to enjoy their music streaming service for $1.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

JANUARY 12, 2022

Despite external challenges, consumers continued to splurge online.

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Consumer 117

365 Retail

JANUARY 12, 2022

After consultation with the ISE exhibitor and visitor community and in the light of the increasing impact of the Omicron variant in Spain, Integrated Systems Events announces that ISE 2022 , scheduled for 1-4 February, has been postponed and will now take place on 10-13 May 2022 at the Fira de Barcelona Gran Vía. . Mike Blackman, Managing Director of Integrated Systems Events, said today: “We’ve been closely monitoring the conditions in Europe and have been working hard on your behalf to balanc

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Events Travel Technology Management 64

RetailDive

JANUARY 12, 2022

The incoming CIO, and chief digital and transformation officer will guide the company as it carries out its post-bankruptcy digital plans.

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eCommerce 70

365 Retail

JANUARY 12, 2022

The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022. Messe Düsseldorf has decided on this new date in close consultation with the exhibiting companies and participating partners due to the dynamic infection situation and the continued uncertainty regarding travel and quarantine requirements in the individual European countries.

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Events Travel Management Technology 64

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

JANUARY 12, 2022

New analysis from Challenger, Gray & Christmas shows seasonal jobs fell to their lowest levels since 2016 as COVID-19 surged once again.

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Retail 67

IntelligenceNode

JANUARY 12, 2022

Threats, Challenges, and Best Practices for Combating Counterfeit Products This blog post was first published on Forbes in April 2021 in the form of two different articles – Part I & II and is authored by Intelligence Node CEO Sanjeev Sularia in his capacity as a member of the Forbes Tech Council. 2021 is finally […].

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Article Blog 52

RetailDive

JANUARY 12, 2022

The upscale convenience store chain is also testing cashierless technology and looking to triple the size of its engineering team.

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Technology 67

Customer Communications Group

JANUARY 12, 2022

Lack of foot traffic and the inability to physically see products in person make it challenging for online-only retailers to build customer relationships, humanize their brands and maintain long-term loyalty. These e-commerce loyalty strategies can help bridge the gap. The post Top Online Loyalty Strategies for Retailers appeared first on CCG.

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eCommerce Retail Customer Blog 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

JANUARY 12, 2022

Higher prices on a wide range of goods helped drive holiday season sales to $204.5 billion, a nine percent increase over 2021. Inflation affected the price of goods across a wide range of categories. Online revenues rose 0.8 percent from November and 3.1 percent year-over-year. “It’s definitely a key contributor to the growth but it’s not the totality of the growth,” said Vivek Pandya, lead analyst at Adobe Digital Insights.

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Definition Retail Article 52

RetailDive

JANUARY 12, 2022

The storm put an estimated 25,000 types of product at risk. It could take 23 weeks for facilities to recover.

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RetailWire

JANUARY 12, 2022

China has locked down factories and ports in cities where COVID-19 has been detected, which could affect a large number of companies that import goods into the U.S., such as Adidas and Nike. “The risk posed by the Omicron variant is that we could take a huge step back in terms of supply-chain bottlenecks,” said Frederic Neumann, co-head of Asian Economics Research at HSBC.

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Supplies Article 52

Customer Communications Group

JANUARY 12, 2022

Lack of foot traffic and the inability to physically see products in person make it challenging for online-only retailers to build customer relationships, humanize their brands and maintain long-term loyalty. These e-commerce loyalty strategies can help bridge the gap. The post Top Online Loyalty Strategies for Retailers appeared first on CCG.

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eCommerce Retail Customer 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

JANUARY 12, 2022

Harry’s, the direct-to-consumer shaving products startup, has had an interesting couple of years. The company, which saw its acquisition by Edgewell Personal Care blocked by the Federal Trade Commission, raised $155 million in Series E financing last year, and has raised another $139.9 million to bring its total funding to $791 million.

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Consumer Article 40

Kissmetrics

JANUARY 12, 2022

If you want to succeed in online marketing, your website needs to be effective. How do you tell if it’s actually working? Website performance metrics are the key. The problem is there are so many metrics available through Google Analytics and other tracking platforms. It can be overwhelming to determine how your site is performing — or even which metrics you should track.

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Reference SEO Social Media Marketing 272

RetailWire

JANUARY 12, 2022

The National Labor Relations Board set the date for a second union election at an Amazon.com warehouse in Bessemer, AL, after it was determined that actions taken by the company in the first vote may have unfairly affected the outcome. Ballots for the second vote, which include a mail-in option, will go out on Feb. 4 and must be returned by March 25.

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Article 40

Retail TouchPoints

JANUARY 12, 2022

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. That pressure is driving technological advancements and innovation in an industry that has been historically slow to change. In the past five years, more than half of the 20 largest C-store chains have gone through some sort of merger or acquisition.

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Payment Services Payments Food and Beverages Retail 277

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail