Alexa, Will Voice Device Risks Outweigh Potential Benefits?
RTP blog
OCTOBER 25, 2017
Voice activation technology is gaining popularity with retailers and consumers. While these technologies have strong growth potential, they issues related to privacy, glitches and who within the household gets to control access. For example, there have been instances where children interact with the devices, and accidentally order items on them. The RTP team discusses whether these problems will be significant hurdles to voice tech adoption, as well as what retailers’ responsibility would be in
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