Forrester eCommerce

APRIL 26, 2022

From their interactions as consumers, B2B buyers and customers are already accustomed to receiving relevant information curated by algorithms and delivered at the right time in dynamic and digestible formats. Across channels, devices, and interfaces, these audiences ask for what they want. They’re also aware of how their behavior drives the algorithmic co-creation of interest-based […].

B2B 370

B2B Channel Information Consumer 370

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. The boom has led to the launch of multiple competing services, from major grocers like Kroger to established delivery companies like DoorDash to online pure plays like Gopuff. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

Payment Services 264

Payment Services Omnichannel Shipping Costs Operations 264

Forrester eCommerce

APRIL 26, 2022

Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […].

Operations 368

Operations Improvements Customer 368

Retail TouchPoints

APRIL 26, 2022

Pop culture-focused print-on-demand platform LookHUMAN has rolled out a new rewards program that allow customers to earn non-fungible tokens (NFTs) with every purchase. The limited-edition digital collectibles — dubbed RFTees (Real F’n Tees) — are true NFTs minted onto Polygon’s Ethereum-based blockchain. The collection will feature new versions of some of LookHUMAN’s most popular designs.

Social Media 264

Social Media Customer eCommerce Retail 264

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Groove

APRIL 26, 2022

A Comparison of HubSpot vs Mailchimp. Finding the right eCommerce marketing platform for your company’s needs is a huge decision that requires a ton of research and consideration. Researching the similarities and differences between HubSpot vs Mailchimp is a great first step in the right direction. Let’s get right into it! 1. Pricing. HubSpot. HubSpot has numerous pricing structures based on tiers.

Merchant Services 195

Merchant Services Mobile eCommerce Marketing eCommerce 195

Retail TouchPoints

APRIL 26, 2022

Seeking to promote the idea of luxury goods as a valuable asset class similar to works of art that can appreciate in value over time, Rebag has introduced Auction, a program that lets shoppers bid for first access to hot new items. The luxury reseller will list more than 2,000 items for its first Rebag Auction cycle beginning April 27, 2022. Members of the Rebag Rewards loyalty program will have the exclusive chance to bid on these items during the VIP Auction period, running from Monday, May 2

Jewelry 246

Jewelry Accessories Arts Technology 246

Retail TouchPoints

APRIL 26, 2022

Spanish children’s clothing retailer Charanga will deploy the Nedap iD Cloud platform at all owned stores, franchised stores and displays inside El Corte Inglés locations in Spain, Portugal and Italy. The retailer is aiming to achieve full stock visibility in its supply chain. A total of 150 stores will be covered by the Nedap platform. Charanga will use RFID technology to enable a real-time view of stock in order to optimize product availability across all channels and provide the foundat

Omnichannel 246

Omnichannel Technology Clothing Supplies 246

Forrester eCommerce

APRIL 26, 2022

Digital offerings are accelerating, and companies expect them to drive organizational growth and customer centricity. The role of digital product management and its responsibilities ensure continued long-term success of digital offerings.

Management 195

Management Customer Customer Experience 195

Retail TouchPoints

APRIL 26, 2022

All the buzz surrounding the virtual experiences within the metaverse has, ironically, brought Meta into the real world. The company formerly known as Facebook will launch a brick-and-mortar Meta Store retail space on May 9, 2022 in Burlingame, Calif. Intended to provide a location where consumers can test Meta-oriented products such as Portal, Ray-Ban Stories and Quest 2, the store will be complemented by a Shop tab on Meta.com.

Demo 244

Demo Accessories Technology Retail 244

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Advertisement

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

APRIL 26, 2022

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands, 45% say they aren’t comfortable sharing their personal data in exchange for more personalized experiences. It’s clear that consumers want to feel heard and are looking to get value from brand interactions.

Customer 242

Customer Retail Information Consumer 242

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.

Customer Loyalty 146

Customer Loyalty Omnichannel Customer Experience Improvements 146

Salsify

APRIL 26, 2022

After a couple of years of pandemic-related social isolation, many of us could probably use a reminder: “No man is an island, entire of itself.”.

Retail 146

Retail 146

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. As soon as I started canceling, a popup warned me that I’d immediately lose access to all paid features. . “This action will immediately downgrade your subscription.

Payments 123

Payments Subscription Payment Services Definition 123

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Digital Doughnut

APRIL 26, 2022

If you want to extend your business and increase its revenue generation then you should sell your product through different online platforms. In order to be as marketable as you can you have to find out the best online selling platforms for your business.

Retail 92

Retail Marketing B2C B2B 92

RetailDive

APRIL 26, 2022

The developers have teamed up to salvage bankrupt retailers including Forever 21 and Aeropostale, and keep those mall stores running.

Retail 107

Retail 107

Liveintent

APRIL 26, 2022

Personalization is no longer just the cherry on top of a good campaign sundae. It’s the ice cream itself — absolutely necessary and fundamental to making the whole experience happen. As McKinsey & Company reported in its 2021 study, personalization matters now more than ever. Not only is the web increasingly saturated with attention-grabbing content, but the pandemic caused consumers to have wandering eyes: 75% of consumers switched to a new store or shopping method over the last coupl

Channel 62

Channel Consumer Recommendation Customer 62

RetailDive

APRIL 26, 2022

Kicking off the brick-and-mortar expansion, the brand on Tuesday opened its first store in Boston by appointment only, planning a broader opening in May.

86

86

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Liveintent

APRIL 26, 2022

We moved! On April 4, 2022, we said goodbye to our previous office at 222 Broadway and hello to our brand new NYC HQ at One World Trade Center! The People Development and IT teams worked tirelessly to make this space our own. Our terrific design team also added some beautiful aesthetic to the office with custom LiveIntent murals and vibrant conference rooms.

Games 62

Games Events Blog Customer 62

RetailDive

APRIL 26, 2022

The Amazon-owned grocery chain added the technology to a newly opened store in Austin, Texas, and plans to bring it to six other area locations in the coming weeks.

Technology 81

Technology Other 81

Kibo

APRIL 26, 2022

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. Not missing a beat, consumers began returning to physical stores in 2021 as pandemic restrictions lifted and vaccines became widely available.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

RetailDive

APRIL 26, 2022

The location opens next month in Burlingame, California, and will showcase metaverse-related products.

Retail 104

Retail 104

Advertisement

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Digital Doughnut

APRIL 26, 2022

Are you interested in making your own web or mobile app? Are you tired of making changes in already existing mobile applications? But don't want to rely on the app development companies for this? Let us discuss some top strategies to learn how you can craft and shape effective applications.

Mobile 52

Mobile Technology Operations 52

RetailDive

APRIL 26, 2022

The 1,200- to 1,600-square-foot locations will be found in A malls where the flagship banner does well, the company said on Monday.

80

80

365 Retail

APRIL 26, 2022

ISE2022 the audio visual and systems integration exhibition will open its doors in Barcelona on 10 May 2022. Speaking at a press briefing, Integrated Systems Events Managing Director, Mike Blackman, said: “I’m delighted, and honoured, to be standing here today five years since Integrated Systems Events, and its co-owners AVIXA and CEDIA, decided to relocate the Integrated Systems Europe show to Barcelona.

Arts 52

Arts Events Presentation Technology 52

RetailDive

APRIL 26, 2022

The kids' apparel retailer doesn't plan on filling Leah Swan's role after she leaves the company.

Apparel 84

Apparel Retail 84

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

APRIL 26, 2022

Heinz is introducing Dip & Crunch, a new sauce that combines potato chip crumbs and dipping sauce. The idea for the product came from TikTok videos that showed consumers combing chips and dip to season their burgers.

Consumer 40

Consumer Article 40

RetailDive

APRIL 26, 2022

A new documentary explores the retailer's cultural influence and past business practices. Executives say the company has evolved.

Retail 75

Retail 75

RetailWire

APRIL 26, 2022

Heidi Cooley, CMO of Crocs, isn’t chasing after a specific age demographic to wear her company’s shoes. “We’re trying to go after either a trend from a product perspective, or a cultural insight from a brand perspective, which really allows us to do what makes sense for Crocs in the moment,” she said.

Article 40

Article 40

Dynamic Yield

APRIL 26, 2022

Popular beauty company sets the foundation for personalisation to streamline and accelerate its multichannel business. The post Uplifts in cart value and revenue appeared first on Dynamic Yield.

Multichannel 36

Multichannel 36

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail