Tue.Sep 13, 2022

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Get AI Right With AI Service Providers

Forrester eCommerce

AI can deliver value, but getting it right is a challenge. We’ve seen AI deployed successfully, like the program that discovered 20,000 undeclared pools, and less successfully, like the computer-generated rapper whose record label dropped them over racist stereotypes. To apply AI successfully, you not only need to get the data and modeling right, but […].

Customer 367
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JCPenney Launches Frye and Co. Footwear and Apparel Collection

Retail TouchPoints

JCPenney has launched a new lifestyle collection inspired by 159-year-old bootmaker and western apparel brand Frye. The full Frye and Co. men’s and women’s collection is available at JCPenney.com, while footwear and accessories will be sold in 300 of JCPenney’s stores. The apparel can be found at 150 of the retailer’s U.S. locations. As the retailer aims to become more inclusive overall, JCPenney released boots, bags and apparel in an array of sizes up to a women’s 3X and men’s big and tall opti

Apparel 264
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A Sneak Peek Into The Future Of Security Awareness And Training

Forrester eCommerce

Forrester’s Guide To Global SA&T Regulations And Standards Reveals An Impetus For A Better Future Twenty-five percent of security decision-makers tell us that their security awareness and training (SA&T) programs are driven by compliance. A recent NIST study on “Measuring the Effectiveness of U.S. Government Security Awareness Programs” found that, among leadership, 56% of respondents […].

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Rent the Runway to Cut Corporate Staff by 24% After Q2 Active Subscriptions Drop

Retail TouchPoints

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. Active subscribers decreased from approximately 135,000 to 124,000 , and the number of paused subscriptions increased from around 42,000 to 49,000.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Olympia Sports files for bankruptcy as it works through liquidation

RetailDive

The regional sporting goods specialist at its height had 230 stores. After a series of deals and tribulations, it’s winding down to zero.

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Dave & Buster’s Adds Cashierless ‘MicroMarket’ to Florida Restaurant

Retail TouchPoints

Photo courtesy of Dave & Buster’s. Photo courtesy of Dave & Buster’s. Dave & Buster’s has partnered with Coca-Cola to introduce Game & Go MicroMarket, a small market-style retail space featuring a frictionless checkout process powered by technology from Zippin, in Hollywood, Fla. For fabrication and development within the space, the partners tapped The Central Group when designing the micromarket.

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Peloton Co-founders Depart as Retailer Expands its Rental Program Nationwide

Retail TouchPoints

Peloton Co-founder and Executive Chair John Foley and Co-founder and Chief Legal Officer Hisao Kushi have resigned, effective September 12 and October 3, 2022, respectively. Karen Boone, former Chief Financial and Administrative Officer at Restoration Hardware , has been appointed Chairperson of the Board, while Uber veteran Tammy Albarrán was named Chief Legal Officer and Corporate Secretary.

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Keyword Crash Course: What Consumers Are Searching for in the Food and Beverage Industry | Salsify

Salsify

Consumers are no longer craving the same old, same old from the food and beverage industry.

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Kroger Media Network Makes the Leap into CTV

Retail TouchPoints

The Kroger Co. ‘s retail media advertising business, Kroger Precision Marketing (KPM) , has teamed up with sell-side advertising platform Magnite to expand its media offerings into the realm of connected and online TV. Through the new partnership, KPM’s first-party data is now available to be packaged with Magnite’s omnichannel advertising inventory, which has a heavy emphasis on connected TV (CTV) but spans a range of digital formats including display and online video as well.

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Holiday sales growth expected to slow this season: report

RetailDive

Inflation is projected to impact consumer spending overall, while e-commerce sales are expected to grow more this season according to Deloitte.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Rebuilding a Brand to Fit in a Post-Pandemic World

Retail TouchPoints

In the spirit of self-reflection and growth, I’ve been challenging my own assumptions, biases and convictions in the wake of the pandemic, especially regarding my work in marketing. It’s made me wonder: Do we always have to “put a stake in the ground” and set exactly what we stand for, or can we grow into it? Can we make the brand a “living” thing that evolves into a precise and accurate point of view as consumers interact and tell us what they prefer when it comes to retail transactions?

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How Detour Sunglasses Focused on Community to Grow its Brand

Smile.io

This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the full series here. Any entrepreneur knows that building a successful ecommerce brand takes hard work. It requires you to identify your target audience and have a retention strategy that is going to get customers to come back.

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Vince to shut down Rebecca Taylor

RetailDive

The company is in discussions with lenders to finalize the wind down plan, which is expected to include selling off assets and exiting business channels.

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13 Best Print On Demand Companies for Your Online Store in 2022

A Better Lemonade Stand

Print on demand companies can do more than just sell you a custom t-shirt that you can sell on your online store. These days, print on demand services offer unique products, such as jewelry, makeup, leggings, notebooks, and so much more. If you’re looking to sell custom products that are still dropshipped from a print […] The post 13 Best Print On Demand Companies for Your Online Store in 2022 appeared first on A Better Lemonade Stand.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Despite a strong Q2, Rent the Runway will lay off a quarter of its corporate employees by the end of the year

RetailDive

The apparel rental firm remains upbeat about its long-term prospects but is slashing costs to clear a path to profitability, executives said Monday.

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Americans expect inflation to drop as gas prices fall

RetailWire

Americans are expecting the rate of inflation to fall in the near and longer term, according to a report from the Federal Reserve Bank of New York. The median expectation in August for the one- and three-year inflation rate fell to 5.7 percent and 2.8 percent, compared to 6.2 percent and 3.2 percent in July.

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Railroads cut service in preparation for potential strike

RetailDive

Shippers are calling on Congress to intervene if railroads cannot reach an agreement with two of the largest unions by the end of the week.

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Rent the Runway is cutting nearly one in four corporate staff

RetailWire

Rent the Runway said it will reduce its corporate workforce by 24 percent as it seeks to align its overhead with revenues. Jenn Hyman, cofounder and CEO of Rent the Runway, said the move is necessary to enable the company to achieve “profitability at much lower revenue numbers.”.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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MeUndies bulks up executive team with new CFO, chief marketer

RetailDive

The two new execs will oversee key functions as the DTC brand charts its growth path.

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Americans may find fewer gifts under their Christmas trees

RetailWire

Deloitte expects that Americans will spend four to six percent more on Christmas shopping this year than in 2021 as higher prices cool consumer demand. Apparel, gift cards and toys are expected to be big sellers this year. “If there are fewer gift purchases by consumers, expect to see even more holiday promotions than ever,” Deloitte analysts wrote in the report.

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Peloton co-founders John Foley and Hisao Kushi to exit

RetailDive

The news follows a year of executive changes and widening net losses for the home gym brand.

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Freight railroad strike would disrupt the U.S. supply chain

RetailWire

Officials from the Biden administration are racing to help freight railroad workers and their employers find common ground for a new labor contract. The two parties have failed to reach an agreement during a 30-day “cooling off” period put in place by the federal government. “All parties need to stay at the table, bargain in good faith to resolve outstanding issues and come to an agreement,” the Labor Department said in a statement.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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West Elm partners with DTC office furniture brand Branch

RetailDive

The partnership adds to West Elm’s growing assortment of direct-to-consumer brands and helps expand its new business-to-business offering.

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Amazon’s top workplace safety exec is leaving

RetailWire

Heather MacDougall, the top executive responsible for workplace health and safety at Amazon.com, will leave next month, according to a memo written by John Felton, the company’s head of operations. Ms. MacDougall joined Amazon in 2019 after serving in the Occupational Safety and Health Review Commission. “After building with us for over three years as an important member of our leadership team, Heather has decided to pursue other opportunities outside Amazon,” Mr.

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American Eagle exec named Lands’ End CEO

RetailDive

Andrew McLean will assume the CEO role following the planned retirement of current chief executive Jerome Griffith in January.

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Lands’ End CEO is stepping down and AEO exec will replace him

RetailWire

Jerome Griffith will resign as CEO of Lands’ End in January. He will be replaced by Andrew McLean, president of American Eagle Outfitters. Mr. McLean will join Lands’ End as CEO designate and a member of the company’s board on Nov. 1.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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John Mackey Delivers Powerful Business Insights at Make it Big 2022

BigCommerce

John Mackey truly needs no introduction. His resume alone speaks for itself.

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Founder of Zara’s parent company to buy U.S. warehouses

RetailWire

Amancio Ortega, the founder of Zara’s parent company, Inditex, is in talks to acquire several warehouses in the U.S. for $905 million that are rented by Amazon.com and FedEx. The planned acquisitions follow two others made by Mr. Ortega in recent months. He acquired a distribution center in Wisconsin for $35 million and another in Pennsylvania for $148 million.

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Deep Personalization Assessment

Dynamic Yield

?? You’ve unlocked a special offer, just for you: Get a Comprehensive Personalization Audit and Custom Demo Discover what your digital customer experience needs to move ahead of its competition 👇 Get deep revenue optimization insights from our personalization experts. Our experience working with over 400 brands over the past decade, as well as being […].

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The ultimate guide to digital marketing reporting (with templates)

Funnel.io

Marketing reporting is a key part of a modern marketer’s role. It doesn't matter if you work in an agency, as a freelancer or if you are part of an in-house marketing team. At some point, people (clients, managers, stakeholders) will want to know how it is going. And so, digital marketing reporting is on your to do list.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio