Tue.May 03, 2022

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A Comparison Of Agile And ITSM Change Management Mindsets

Forrester eCommerce

Let’s Compare Agile And ITSM Thinking We all know that pushing every change – no matter how big or how small – through a change management process is not only bureaucratic but also introduces delays that most development teams can neither afford nor tolerate. As you begin pursuing improving change management, it is important to […].

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Pinterest, TikTok and Snapchat Leaders Reveal How Marketers Can Maximize Each Platform

Retail TouchPoints

Social media is an ever-evolving space, and as the major platforms develop each is differentiating itself in ways that change how retailers can interact with shoppers. While this creates new opportunities for retailers to explore their creative side, it also means companies need to develop a deeper understanding of what each platform offers and how it can best be utilized.

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Doing, Selling, and Being Headless Commerce

Forrester eCommerce

3 conference attendees walk into a bar… First one sits down and goes, “I just re-launched my company’s ecommerce site. I’m psyched. I put AEM in front of ATG and I’ve got my FED’s crushing GMV growth. I do headless commerce.” Second one sits down and goes, “I sell software. I blew away my quota. […].

eCommerce 195
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Vendor’s Guide to Amazon Negotiations 2022

Retail TouchPoints

Every year ecommerce brands negotiate their contractual terms with Amazon. This year’s negotiations are expected to bring plenty of new challenges in the face of a rapidly changing industry and ongoing inflationary pressures. From supply chain issues to a thriving retail media landscape, vendors are increasingly looking for new ways to maximize their product sales on Amazon.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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6 Tips on How To Simplify the Path to Purchase Online | Salsify

Salsify

“Toto, we’re not in Kansas anymore.” Over the last several years, the customer journey has changed drastically — largely due to the rise of the digital shelf.

Customer 148
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As Buyout Rumors Persist, Kohl’s Beefs up Cardholder Benefits

Retail TouchPoints

Kohl’s is rolling out updates to its Kohl’s Rewards program nationwide that will provide Rewards members who use their Kohl’s card for purchases 50% more rewards than before. Previously, all Kohl’s Rewards members earned 5% in rewards regardless of payment method, but now Kohl’s Rewards members who pay with their Kohl’s Card will receive 7.5% rewards.

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Reports: Another Amazon Warehouse Rejects Unionization, NLRB to Hold Hearing on JFK8 Election

Retail TouchPoints

Workers at a second Staten Island Amazon warehouse, LDJ5, reportedly rejected unionization in a 380 to 618 vote, according to CNBC. Additionally, the National Labor Relations Board (NLRB) reportedly has ruled that Amazon’s objections to the successful unionization vote at a different Staten Island facility, JFK8, are sufficient to justify a hearing that could overturn the result, according to Reuters.

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A day of reckoning arrives for ultrafast delivery services

RetailDive

The industry has failed to sustain the momentum it appeared to have on its side just a few months prior, writes Bob Hoyler, senior consultant at Euromonitor International.

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Measuring Attribution: Solutions to Navigate Consumer Privacy

ROI Revolution

Accurately measuring attribution is becoming a challenge for marketers in light of new consumer privacy regulations. Knowing where your sales come from is a critical component of any marketing strategy. Without properly tracking attribution, you can’t measure the success of your advertising campaigns. We conducted a survey of over 170 digital marketing professionals from a wide range of industries and business types to help you navigate the tumultuous ecommerce landscape.

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A third of small retailers can't pay rent as financial struggles spike again

RetailDive

Businesses surveyed by Alignable cited inflation pressures and supply chain disruption as pandemic-era challenges grind on.

Supplies 133
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Why Profitero is excited about joining Publicis Groupe

Profitero

While it’s great to get coverage in The Wall Street Journal among others, I want to share my personal view on why Profitero has joined Publicis Groupe.

Other 78
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Union vows further organizing despite loss at Staten Island Amazon facility

RetailDive

The setback for the grassroots labor organizers comes on the heels of their historic win at a nearby warehouse run by the e-commerce giant.

eCommerce 107
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Soda Folk becomes the first soft drink on TikTok’s live stream shopping channel

365 Retail

With half of Gen Z consumers making a purchase after finding it on TikTok*, the fast-growing social media platform looks set to unlock explosive growth for brands. And this week, challenger brand, Soda Folk, will debut live on the social network as TikTok’s first soft drinks partner thanks to an exclusive new deal. Currently, the only soda with a store on the new TikTok Shop, Soda Folk’s premium, US-inspired sodas are now shoppable on TikTok’s new live streams hosted by the platform’s top influe

Channel 74
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United By Blue started in wholesale, expanded to DTC and now sells other sustainable brands. Here's why.

RetailDive

Over the last 18 months, the company has grown its collection of third-party brands "really rapidly" to account for 20% of its assortment.

Other 103
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Research: France Surpasses UK in Product-Led Digital Transformation

Digital Doughnut

France is leading Europe when it comes to digital product leadership, edging ahead of the UK and Germany - and is also leading the way in using data insights to shape product roadmaps, according to a new report from Pendo.

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Macy's to broaden Reebok apparel assortment in expanded deal

RetailDive

The department store will offer a deeper selection of Reebok products and will receive exclusives from the athletics brand.

Apparel 107
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4 ways to monetize your first-party data in 2022

Liveintent

Publishers know they need to collect first-party data from their audiences — no more relying on third-party cookies or losing valuable insights to walled gardens. With Google Chrome’s third-party cookie deprecation still on the horizon and Apple rolling out new privacy protection features like they’re going out of style, publishers of all sizes — from The New York Times to niche blogs — are realizing the importance of gathering information from owned and operated channels like email.

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Snap releases new AR tools for virtual shopping

RetailDive

The social media platform continues to evolve its AR capabilities as the technology grows in popularity among young shoppers.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Benefits Of Drop-Shipping For An Ecommerce Business

Ecommerce Guru

Who does not like to lay in bed, and all your work gets done by itself? Yes! Most of us wish the same but cannot fulfil it. But these ecommerce businesses have achieved this, and they are enjoying what we can’t. As you know, the ecommerce business has achieved great success, or you can say ecommerce is the only trend that is now followed by most traditional commerce.

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Hudson's Bay appoints CFO

RetailDive

Nadira Singh is taking the role at the HBC-owned brick-and-mortar company, recently separated from the department store's e-commerce operations.

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They say “You only have one chance to make a first impression”

Canadian Special Events

As event professionals, we are forever searching for those ideas that will put us on top and build our reputations. As an Idea Hunter for many years, I was always challenged with finding the latest talent or the latest creative idea. It is not always staring you in the face and sometimes you have to dig deep to create it on your own. The example shown here is perfect, as it blends the old with the new.

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Benefit Cosmetics reinforces gaming link with 9-tournament series

RetailDive

The effort builds on the brand's Game Face program it debuted in 2020 to connect the beauty and female gamer communities.

Games 88
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon workers vote no on union at second Staten Island warehouse

RetailWire

The workers at an Amazon.com warehouse in Staten Island, NY, voted against being represented by a union. It follows an earlier vote at another Amazon warehouse in the New York City borough where workers chose union representation.

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Why Advancing Data Maturity Will Unleash Your Digital Potential

Digital Doughnut

There’s no denying that brands which leverage and invest in capabilities with data will be the ones to maximise their full revenue potential. But whilst today’s marketers have a wealth of data at their fingertips, knowing what data to use and how to use it are two of the biggest challenges of all. In this article, we share a strategic framework to help businesses identify where they are on their data maturity journey, as well as how to enhance their data capabilities and literacy to drive innova

Article 52
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Business Perspective: Key Differences Between Retail Casinos and Online Casinos

365 Retail

The focus of the iGaming world has shifted gradually to online casinos. First companies arrived in the first days of the Internet, but they grew bigger as technology advanced. As a result, the market value of online gambling sites reached $72.3 billion in the last year, and it continues streamlined growth. Nowadays, online casinos have really taken off with a smartphone in every pocket and widespread broadband internet.

Games 52
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G-III Apparel to acquire Karl Lagerfeld for for $222 million

RetailWire

G-III Apparel Group, which owns 19 percent of Karl Lagerfeld, has agreed to pay $22 million to acquire the rest of the fashion brand.

Apparel 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Checkpoint reveals new RF label that slashes shrink on metallic items by up to 50%

365 Retail

Solving one of the perennial problems associated with protecting merchandise using RF-based Electronic Article Surveillance (EAS) systems, Checkpoint Systems has today announced it has developed a unique security label specifically for metallic items. Delivering a shrink reduction of up to 50% during trials with leading US and European retailers, the Checkpoint RF Metal Ô Label will give retailers even more options when it comes to protecting metallic items.

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Former Amazon worker says she was fired for having ‘long COVID’

RetailWire

A former Amazon.com employee claims she was fired by the company after contracting long COVID. She is suing the company for wrongful termination and is seeking back wages. It is not clear if the woman, Brittany Hope, has been diagnosed with long COVID. Amazon billed her $12,273 for alleged overpayment of wages two months after she sought medical leave from the company.

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Upduo Webinar Recap: Peer Learning and Performance Data to Upskill Your Workforce

iQmetrix

Upduo, the peer-to-peer coaching platform, uses performance metrics and one-to-one video coaching to dramatically improve business outcomes.

Webinar 20
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Bonobos cofounder Andy Dunn shares his bipolar diagnosis

RetailWire

Andy Dunn, cofounder of Bonobos, shares his experience living with bipolar disorder in his new book, “Burn Rate: Launching a Startup and Losing My Mind.” Mr. Dunn negotiated the sale of Bonobos to Walmart in 2017 for $310 million.

Books 40
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib