Forrester eCommerce

SEPTEMBER 27, 2021

Are you wondering what privacy, customer emotions, and trust have in common? Good friction is the answer. Do you want to get started?

Customer 362

Customer Customer Experience 362

Retail TouchPoints

SEPTEMBER 27, 2021

Nordstrom has introduced a two-story Nordstrom Home retail space at its NYC flagship location in Midtown Manhattan with an emphasis on city living featuring products such as compact appliances, small furniture and suitcase-friendly items for tourists. The move coincides with the debut of Nordstrom Home, a newly expanded merchandise assortment concept that includes kitchen and tabletop, home textiles and home décor.

Retail 304

Retail Consumer Customer 304

Forrester eCommerce

SEPTEMBER 27, 2021

To successfully scale the business for growth, revenue engine leaders at emerging-growth companies must share the same goals. Those goals must also align with the CEO’s expectations, which change as the company moves through the early-growth, extended-growth, and prepare-for-exit stages. Nancy Maluso and I recently interviewed CEOs from emerging companies — which Forrester defines as […].

Marketing 195

Marketing B2B Customer 195

Retail TouchPoints

SEPTEMBER 27, 2021

Every day , 1,797 new sellers join the Amazon marketplace. With similar growth trends for the many other online marketplaces now available, one begins to wonder how any new brand could break through. DTC supplement and energy drink brand Jocko Fuel is one of those hopeful brands, and it faces the same challenge as many sellers — it has a small team trying to make a big splash in an increasingly crowded pool.

Technology 264

Technology eCommerce Clothing Marketing 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

SEPTEMBER 27, 2021

Les professionnels de l'expérience client (CX) doivent utiliser les cartes de parcours comme un outil de gestion de changement pour amener les employés à offrir des expériences centrées sur le client.

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Retail TouchPoints

SEPTEMBER 27, 2021

Madewell and thredUP have launched a pop-up called “A Circular Store” that will feature secondhand Madewell pieces sourced from thredUP. The shop, which is set to operate in New York City’s Williamsburg neighborhood from late September through the end of October 2021, will emphasize educating shoppers about why clothes should be made to last. A Circular Store is an extension of the online Madewell Forever denim resale experience, marking the first time the initiative will be available in a physi

Clothing 262

Clothing Workshop Fashion Retail 262

My Wife Quit Her Job

SEPTEMBER 27, 2021

Dropshipping has a reputation for being a get rich quick scam because it sounds too easy. You don’t need to store inventory. You don’t need to ship or fulfill orders. You don’t need much money to get started. You can run a dropshipped store from anywhere in the world. While these statements are all technically true, a common misconception is that running a successful dropshipped store is easy.

Fulfillment 156

Fulfillment Shipping eCommerce 156

Inflow Insights

SEPTEMBER 27, 2021

With the holidays approaching and pandemic-conscious customers avoiding brick-and-mortar stores, eCommerce retailers might hope this COVID Christmas will drive revenue higher than ever. However, the Ghost of Christmas Future is looming — in the form of continued supply chain disruptions. This shopping season, you might not have stock to meet your customers’ needs.

PPC 127

PPC Merchant Services Recommendation Supplies 127

RetailDive

SEPTEMBER 27, 2021

As the pandemic continues, preparing for the upcoming season becomes more complex. Retailers are facing labor shortages and limited inventory capacity.

Retail 133

Retail 133

eCommerce CEO

SEPTEMBER 27, 2021

It can be tricky to find the right products to sell at your ecommerce store, especially when there’s so much competition and every online store. Read more.

eCommerce 110

eCommerce 110

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

SEPTEMBER 27, 2021

The time it takes to ship products from China to the U.S. increased by 83% in September compared to before the pandemic, according to Freightos.

Shipping Products 134

Shipping Products Shipping 134

Salsify

SEPTEMBER 27, 2021

At Lifetime Brands Europe, we have about 7,000 products total — and nearly 4,500 active products, sold across 70 regions — but we had no central hub to help us stay organized.

Customer 78

Customer 78

RetailDive

SEPTEMBER 27, 2021

A new report from BMO Capital Markets finds that direct sales by brands come with lower margins than through wholesale channels.

Channel 134

Channel Marketing 134

Retail Technology Review

SEPTEMBER 27, 2021

Woodland Group has launched its new digital platform, Woodland Online, delivering full supply chain management from online quoting and booking, to tracking, reporting, WMS and supplier integration, stock and PO management.

Supplies 70

Supplies Books Management Internet Retail 70

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

SEPTEMBER 27, 2021

The add-on will take effect on Oct. 25 and comes less than a month after the grocer began piloting the charge in several cities.

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Retail Technology Review

SEPTEMBER 27, 2021

Metapack,?the ecommerce delivery technology provider,?has launched new shipping plans for retailers around the world. From small and medium businesses to large global enterprises, the new transparent pricing models from Metapack have been launched to help retailers expand their business by providing quick and direct access to its Delivery Manager platform.

Shipping Costs 70

Shipping Costs Shipping Retail Technology 70

RetailDive

SEPTEMBER 27, 2021

As they grew, Bob's Stores needed to upgrade their cash management practices. Learn how they found efficiency through new systems.

Management 113

Management 113

365 Retail

SEPTEMBER 27, 2021

Around one in six adults in Britain said they were not able to buy essential food items at some point during the past two weeks due to products not being available, according to a survey. While around six in 10 (61%) said everything they needed was available to buy, 18% said they had not been able to find essential foods they needed on a regular basis.

Other 69

Other Retail 69

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

SEPTEMBER 27, 2021

The four-level facility will store up to 10 million items, thereby expanding the company's item capacity by 150%.

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Kibo

SEPTEMBER 27, 2021

Personalized shopping technology enables retailers to provide individualized experiences to shoppers across digital shopping channels by leveraging past shopping, behavioral and other data to dynamically display or deliver personalized content during a user’s digital shopping journey. . By leveraging past user data like browsing behavior, purchase history, demographics/psychographics, and other first and third-party data, retailers can tailor ad messaging, product recommendations, sales and offe

Payments 62

Payments eCommerce Recommendation Improvements 62

RetailDive

SEPTEMBER 27, 2021

The telehealth company, which went public in January through a SPAC deal, has had strong sales growth over the past year.

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107

365 Retail

SEPTEMBER 27, 2021

With many small businesses closed due to the effects of the pandemic, Simply Business – one of the UK’s largest providers of small business insurance reported a 92%increase in market traders in the United Kingdom. An analysis of the trends between 2020 and 2021 reveal a significant increase in market stall traders. It is the fastest growing industry across small businesses so far this year.

Outdoor 64

Outdoor Small Business Retail Marketing Arts 64

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

SEPTEMBER 27, 2021

The funding round comes as the livestream market is forecast to reach $25 billion by 2023.

Marketing 114

Marketing 114

365 Retail

SEPTEMBER 27, 2021

Next is set to unveil a jump in sales for the past half-year but shareholders will also be waiting to find out if poor summer weather has dampened the strong momentum built up by the fashion giant. The high street stalwart has continued to be one of the most reliable forces in retail despite the heavy impact of the pandemic on footfall, with the group finding solace in its strong online operation.

Fashion 64

Fashion Operations Retail Marketing 64

RetailWire

SEPTEMBER 27, 2021

Buy now and pay later options are growing in popularity among consumers for larger purchases. Retailers like the year-round boost they are getting from this purchasing option and are doing away with traditional layaway programs that mean holding merchandise in their inventory until customers fully pay up.

Consumer 52

Consumer Customer Retail Article 52

365 Retail

SEPTEMBER 27, 2021

Aldi is set to create 2,000 new jobs next year in addition to 7,000 created in the last two years, as part of a £1.3 billion investment drive. The discount supermarket chain made the investment announcement, which will run for two years, as bosses revealed sales soared 10.2% in the UK and Ireland in 2020 to £12.3 billion. Bosses added the number of customers during the period increased from 17.6 million to 17.8 million, although pre-tax profits fell 2.5% to £264.8 million.

Supplies 64

Supplies Operations Other Retail 64

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

SEPTEMBER 27, 2021

Many, if not most, of those who have worked in retail have thought of it as a temporary job before moving onto something else where they will make their careers. Retailers are now trying to get workers to think of their businesses as a career by offering higher wages, educational benefits and other perks to reduce turnover and retain high-performing associates for the long-term.

Retail 52

Retail Other Article 52

365 Retail

SEPTEMBER 27, 2021

On-premises food and drink order-and-pay application FETCH has announced the appointment of entrepreneur and investor Hamish Morjaria as Chairman. Hamish, who for the last twenty years has held senior leadership roles in global technology, distribution, wholesale and retail companies, brings his wealth of knowledge to further catapult FETCH towards its Series A round.

Food and Beverages 52

Food and Beverages Technology Retail Management 52

RetailWire

SEPTEMBER 27, 2021

The rapid spread of the novel coronavirus in some parts of the country has made challenging retail jobs even more challenging, even for a fully vaccinated store associate concerned about bringing the COVID-19 virus home to his elderly parents. “A lot of people here still don’t believe the virus is real — even when the hospitals are full, even when they have family dying,” said Peter Naughton, a cashier at Walmart.

Retail 52

Retail Article 52

365 Retail

SEPTEMBER 27, 2021

New research amongst the UK’s small and medium businesses, finds renewed levels of confidence and a return to optimism, along with clear indications that SMEs looked closer to home for the support they’ve needed to survive during the pandemic and unlock the recovery. The new research from leading same day delivery business CitySprint, found that SMEs’ confidence and financial health are back on the up, with 72% of those who were at their business 12 months ago the same or more confident about th

Supplies 52

Supplies Customer Management Retail 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail