Forrester eCommerce
FEBRUARY 1, 2022
There’s been massive adoption of virtual care for mental health that has granted more accessibility to mental health support. Forrester predicts 60% of virtual visits this year will be for mental health treatment. In addition the availability of virtual care for mental health is more widely available than ever before made available to patients through […].
Retail TouchPoints
FEBRUARY 1, 2022
The Home Depot is planning to hire more than 100,000 associates ahead of the busy spring season as shoppers continue to show interest in home improvement projects. Additionally, the retailer will host a Virtual Spring Career Day event on Feb. 16, to help jobseekers find the right role for them and learn about growth opportunities within the company.
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Forrester eCommerce
FEBRUARY 1, 2022
Technology plays a significant role in helping firms unleash creative innovation. Artificial intelligence is a perfect example. But AI can also help humans be more creative and therefore represents a great opportunity for enterprises to scale more creativity throughout their organization. AI Is Maturing Fast And Is Getting Better At Increasing Human Creativity In 2014, […].
Retail TouchPoints
FEBRUARY 1, 2022
Following the New Year inundation of year-in-review happenings and trend predictions for the year to come, there is a lot to discuss. In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Alternative Supply Chain Options. Supply chain concerns are still rampant, and this is causing serious reconsideration of supply chain dependencies and the search for ways to better safeguard against the challenges of the past two years.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
FEBRUARY 1, 2022
Clicking on a display advertisement isn't even in the top five actions taken by B2B buyers in response to advertising. Here's the top three.
Retail TouchPoints
FEBRUARY 1, 2022
Square has launched its first integration with Afterpay , adding buy now, pay later (BNPL) functionality to the Square Online platform in the U.S. and Australia. Retailers can access Afterpay from the Square Online dashboard, which gives shoppers the option to pay for items with four interest-free installments. Afterpay also will be available on Square’s developer platform and for in-person payments in the near future.
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Retail TouchPoints
FEBRUARY 1, 2022
Petco has partnered with online marketplace Rover to provide its pet parent customers with access to pet sitting, boarding and dog walking services directly from the retailer’s website. As a treat, first-time customers will receive a $10 discount on the services. Additionally, members of Petco’s Vital Care health and wellness program will be eligible for a $20 discount beginning in spring 2022.
Forrester eCommerce
FEBRUARY 1, 2022
Spotify is the latest brand to contend with cancel culture. Over the last few days the company made marginal concessions to address concerns (and boycotts) about the spread of COVID-19 misinformation on its platform: On Sunday, Spotify published its content moderation rules and is planning to add disclaimers to any podcast episode that discusses COVID-19. […].
Retail TouchPoints
FEBRUARY 1, 2022
The Vitamin Shoppe has launched its first-ever franchise store in Greensboro, N.C., marking the beginning of the retailer’s new franchising growth strategy. The Greensboro store is an existing location previously operated by The Vitamin Shoppe and now converted to a franchise unit. The store will be run by a group of entrepreneurs who own and operate multiple businesses in the region, including hotels, restaurants, real estate property management and retail.
Forrester eCommerce
FEBRUARY 1, 2022
Once Again, Citrix Is In The News For An Acquisition If you’re like many of us, you might have first wondered, “another acquisition by Citrix!?” The perennial desktop and app virtualization provider has been on an acquisition tear over the past few years, having bought Sapho in 2018 and Wrike in 2020, in an effort […].
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Omniconvert
FEBRUARY 1, 2022
Discover Theodore Moulos’s advice for eCommerce stores that want to use growth hacking for their business. The post Theodore Moulos: “Ecommerce managers should learn from SaaS managers and start optimizing CLV.” appeared first on Omniconvert Ecommerce Growth Blog.
Forrester eCommerce
FEBRUARY 1, 2022
What a time to be alive! Hot on the heels of Forrester’s release of our definition of modern Zero Trust, the US Office of Management and Budget (OMB) released a memo entitled Moving the US Government toward Zero Trust Cybersecurity Principles. Coincidence? Yes. A Big Deal? Also, Yes. If executed as mandated, not only will […].
365 Retail
FEBRUARY 1, 2022
Tesco has announced changes to overnight roles at a number of supermarkets and petrol station stores which will put more than 1,400 workers at risk of redundancy. It comes after the retailer confirmed on Monday that it plans to close its Jack’s discount supermarket arm , with seven stores shutting for good and the remaining six becoming Tesco shops.
RetailDive
FEBRUARY 1, 2022
The tech will allow users to virtually stage their homes with items from retailers including Walmart, West Elm, Wayfair and CB2.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
eCommerce CEO
FEBRUARY 1, 2022
When it comes to website analytics, Google Analytics is the king. This is true even though many websites use multiple analytics platforms. Is Google Analytics’. Read more.
365 Retail
FEBRUARY 1, 2022
Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. From this week, customers in Asda’s Pudsey and Stevenage stores can use privacy preserving age estimation technology when purchasing alcohol, which works via a camera in the self-checkout screen to accurately estimate a customer’s age.
RetailDive
FEBRUARY 1, 2022
Chief Brand Officer Pete Nordstrom helms a lively, casual production that helps illustrate how department stores still fit into consumers' lives.
Salsify
FEBRUARY 1, 2022
Personalization has become standard across the ecommerce industry, and most digital customers expect their experiences to be personalized to some extent. Organizations that haven’t yet worked personalization into their digital shelf strategy are behind on their ecommerce digital transformation — and likely leaving money on the table, too.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
FEBRUARY 1, 2022
Win's CEO Kyle Widrick talks about the company's latest acquisition and its plans for the $40 million it just raised.
eCommerce CEO
FEBRUARY 1, 2022
People trying to launch an Amazon FBA business spend a lot of time getting things in order. They wear many hats and do whatever it. Read more.
RetailDive
FEBRUARY 1, 2022
The retailer will start offering more than 50 tests that customers can request online through an expanded tie-up with Quest Diagnostics.
Smile.io
FEBRUARY 1, 2022
If you’re wondering how to be an ally for the Black community this February, shopping from Black-owned businesses is a great place to start. Not only are you supporting a small business owner’s dream, but by shopping from Black-owned stores you are directly and sustainably supporting a community of entrepreneurs that has been deeply affected by systemic racism and disproportionately impacted by the COVID-19 pandemic.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
FEBRUARY 1, 2022
The technology will be mounted on autonomous floor-cleaning machines already in operation in stores across the U.S.
365 Retail
FEBRUARY 1, 2022
High street fashion retailer Joules has said sales are up but extra costs mean profits will be well below those predicted after it suffered a series of Covid-related setbacks. Profits had been due to hit between £10 million and £12 million, but bosses said they will now come in at around £5 million. The company said it was affected by fewer shoppers heading to stores as customers stayed away due to the rise in the Omicron variant – down 36% on the same period before the pandemic.
RetailWire
FEBRUARY 1, 2022
Anthony Chukumba, managing director at Loop Capital Markets, said that Best Buy could be among the retail winners in the metaverse as one of the nation’s primary sellers of headsets and computers.
365 Retail
FEBRUARY 1, 2022
Royal Mail is adding special barcodes to stamps, making it possible for people to watch videos, messages and other information. The move from Tuesday follows a successful trial, with the aim of connecting a letter with the digital world. The digital stamp (Royal Mail/PA). Customers can scan the barcodes in the Royal Mail app and will eventually be able to watch videos, information about services, or even birthday messages and other greetings from senders.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailMinded
FEBRUARY 1, 2022
Running a retail store can prove to be challenging as you must provide the best possible customer service, reduce employee turnover rate, manage inventory, stay ahead of the competition, and more. Staff scheduling is the last thing on your mind. A well-planned schedule is essential for the efficient operation of the business. Therefore, you should make it your top priority.
365 Retail
FEBRUARY 1, 2022
Tesco has said it will shut meat, fish and deli counters across 317 of its stores and close its Jack’s discount supermarket arm. The company said it will shut counters at the shops with the “lowest demand” amid changes in customer habits. It is understood the move will impact hundreds of workers, although the retailer did not disclose the total number of affected staff.
Fabric Blog
FEBRUARY 1, 2022
Data duplication and manual processes are two of the biggest e-commerce challenges facing merchants today. Data duplication creates inconsistent e-commerce experiences and inefficient operations. Manual data entry, whether outsourced or performed in-house, is costly, error-prone, and causes operational bottlenecks in workflows that impact customers.
365 Retail
FEBRUARY 1, 2022
Tesco changes announced on Monday include shutting seven of its 13 Jack’s discount stores , while the remainder will become supermarkets. Some 130 jobs will be impacted by the move, and the company has released a list of locations affected by the changes. The seven Jack’s stores which will be closing are based in: – Hull. – St Helens. – Walton. – Castle Bromwich. – Middlewich. – Barnsley. – Liverpool North.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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