Wed.Jun 30, 2021

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Forr The Planet: Sustainability Interview Series — Cisco

Forrester eCommerce

The telecommunications sector is at a crucial juncture in its sustainability story. Many organizations are finding their ground in setting the right targets, penetrating the supply chain, and addressing their customers’ questions on sustainability. We spoke with R. Scott Herren, Cisco’s executive vice president and chief financial officer, and Francine (Fran) Katsoudas, executive vice president […].

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5 Surprising Things the Top Ranked Sites on Google Have in Common

Kissmetrics

What separates the heavyweights of the search engine rankings from everyone else? That’s a question every good SEO constantly asks themselves as they look to outrank sites that seem to dominate Google for every relevant keyword (like Wikipedia or WebMD). Unsurprisingly, these sites have more than a few things in common. It’s not just their age or authority either—factors that other sites can’t hope to match.

SEO 289
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Post-Pandemic Travel: Consumers Seek Variety And Adventure Within Safe Circles

Forrester eCommerce

Our data over the course of 2020 revealed the internal consumer tension between desire and fear. On the one hand, consumers expressed an ongoing appetite for adventure and variety of experience. On the other, closed borders, stay-at-home mandates, and pervasive consumer fears brought the travel industry to a grinding halt. Now that pandemic restrictions have […].

Travel 426
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Backcountry Harnesses PLM Solution to Improve its Private Label Development Workflow

Retail TouchPoints

Outdoor gear retailer Backcountry has selected Centric Software ’s Product Lifecycle Management (PLM) solution for emerging brands, Centric SMB, to help it plan, design and develop products. The retailer will use the software to position itself for future growth with a focus on private label items. Backcountry’s private label team is aiming to improve collaboration, reduce data entry errors and create a better workstream flow.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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When It Comes To Incident Response, Is Your Cyber Insurance Carrier On Your Side?

Forrester eCommerce

You know, I really feel for security leaders and professionals. After a year of pandemic-related disruption and an uptick in ransomware and serious cyberattacks of all kinds — just as they’re firming up their policies and strategies to secure hybrid work for the for the foreseeable future – they get hit with an all-out assault […].

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Zoho Forms Review (Jul 2021) – Everything You Need to Know

Ecommerce Platforms

Zoho CRM was founded in 1996, over time they have created a management tool that covers the complete customer journey. This includes sales & marketing, customer support, and an integrated inventory management system. As part of the sales & marketing element of their tool, they offer an online form builder. Zoho is a huge company that supports over 60 million customers worldwide including Netflix, Amazon, and Facebook.

More Trending

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Farfetch Enlists ThredUP to Power Resale Donation Program

Retail TouchPoints

Luxury marketplace Farfetch has teamed up with resale platform ThredUP to launch a donation program for its U.S. customers using the ThredUP Resale-as-a-Service (RaaS) solution. The program follows on the launch of Farfetch Donate in the UK with partner Thrift+ in October 2019, and it will allow Farfetch customers to extend the life of their clothes while earning shopping credit and raising money for charity.

Clothing 243
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The Rise of Industry Cloud Business Applications

Forrester eCommerce

Verticalization is back! Why? Horizontal business applications — as mature as they are — don’t fully support industry-specific workflows that span the front and back office. Manufacturers must track projects, schedules, time sheets, and labor efficiencies that are not core to CRM or inventory management. Healthcare providers must manage a patient’s health journey across practitioners […].

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361: How To Find What Makes You Happy (Hint: It’s Not Financial Freedom)

My Wife Quit Her Job

It’s been a solid 5 years since I resigned from my day job so I wanted to take a moment to reflect on my experiences with unemployment and how to find out what makes you happy. In this episode, we’re going to talk about happiness in the context of your career, your business, and your life and what it takes to feel fulfilled. What You’ll Learn The patterns I’ve discovered with successful entrepreneurs Why great success comes at a sacrifice How to achieve work life balance Other

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US Consumer Pandemic Recovery Outlook, June 2021: Health And Financial Fears Linger

Forrester eCommerce

Sixteen months after the World Health Organization declared COVID-19 a global pandemic and more than a year after the US reached the highest number of confirmed COVID-19 cases and deaths globally, consumers are grappling with a mix of conflicting emotions. With the Centers for Disease Control and Prevention’s relaxation of restrictions, the biggest vaccine campaign […].

Consumer 294
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 Best Places to Sell Online in 2021

ecomdash

Where are the best places to sell online? This guide compares the 5 top ecommerce marketplaces: Amazon, eBay, Walmart, Etsy, and web stores. The post 5 Best Places to Sell Online in 2021 appeared first on Ecomdash.

eCommerce 158
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Samsung’s One UI Watch Experience Moves In The Right Direction But Has Work To Do

Forrester eCommerce

On June 28, Samsung announced its One UI Watch experience at the Mobile World Congress virtual event. Samsung partnered with Google to create a unified platform that lets users access the same services with a similar user interface across multiple Galaxy devices. Google and Samsung have moved in the right direction with these announcements, but […].

Mobile 271
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Meet the proud leaders of PrideIntent!

Liveintent

June 1st brings many things—sunnier days, warmer weather, flowers in bloom—but most importantly for the leaders of our LGBTQ+ ERG, PrideIntent, June 1st brings Pride! We connected with the leaders of PrideIntent to discuss the ERG’s impact on the organization and the significance of Pride in their personal lives. The PrideIntent ERG was created less than a year ago and has since become a place of support, community, and visibility for its members.

Events 127
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Bed Bath & Beyond sales up 50% as consumers continue investing in homes

RetailDive

Even as the country begins to show signs of recovery from the pandemic, the retailer's momentum isn't slowing, spurring it to raise its full-year outlook.

Consumer 137
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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EU VAT changes – is your eCommerce business ready?

Retail Technology Review

Doing business with Europe has become so expensive and onerous since Brexit that a vast number of UK eCommerce businesses have simply turned off all EU activities. Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business – so how much difference will the new Import One Stop Shop (IOSS) make?

eCommerce 119
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Coca-Cola ends use of non-recycled plastic in on-the-go bottles

TalkingRetail

Coca-Cola Great Britain (GB) is now using 100% recycled plastic for its entire range of on-the-go bottles, in partnership with Coca-Cola Europacific Partners (CCEP). The move means that all plastic bottles of 500ml or less are to be made with 100% recycled plastic and will continue to be fully recyclable. The first 100% recycled 500ml bottles will start appearing on shelves from September.

Retail 128
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The rise of DTC holding companies

RetailDive

Why the founders of Pattern Brands, Very Great and Win Brands Group are betting on the power of building multiple brands under one umbrella.

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Blossom Hill celebrates friendship with Instagram competition

TalkingRetail

Treasury Wine Estates is kicking off a digital competition for its Blossom Hill brand, to celebrate International Friendship Day (30 July). Shoppers can enter the competition by sharing an image of their friends on Instagram, using the hashtags #UnfilteredFriendships and #TogetherLetsBlossom, to be in with a chance of winning a gift box containing a polaroid.

Gifts 126
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Farfetch, ThredUp partner on clothing donation service

RetailDive

In an expansion of its existing program, U.S. customers can now donate gently used clothes to raise money for charity and earn Farfetch shopping credits.

Clothing 128
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Illegal tobacco seized in Warwickshire

TalkingRetail

More than £100,000 worth of illegal tobacco has been seized in Rugby, Warwickshire. The illegal tobacco was found when officers from Rugby Safer Neighbourhood Team and Warwickshire County Council Trading Standards, acting on intelligence, raided a business premises on the outskirts of Rugby. Sniffer dogs identified an illegal tobacco store where 13,846 packs of cigarettes.

Retail 119
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Act Now to Adapt to New EU VAT Reform

ChannelAdvisor

In July 2021, the European Union will be overhauling e-commerce value-added tax (VAT) regimes, fundamentally changing how retailers account for VAT and who accounts for it. All parties in the retail space must understand their obligations, not only to avoid extra VAT costs, but also to ensure they do not unknowingly deliver poor customer service. While the new rules are intended to simplify compliance and reduce VAT fraud, the reforms have created some confusion and concern among sellers.

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Vimto Out of Home signs deal with Slush Puppie

TalkingRetail

Soft drinks supplier Vimto Our of Home has been given the rights to manufacture, manage, distribute and sell frozen drink brand Slush Puppie, in an agreement with the brand’s US owners J & J Snacks Foods Corp. The supplier is planning to launch a new design to “reinvigorate” the brand and “bring it to a. This story continues at Vimto Out of Home signs deal with Slush Puppie.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Personal Care, Health, & Wellness Ecommerce: Stats & Strategies for 2021

ROI Revolution

Published June 30, 2021. The global health and personal care industry was worth $116.5 billion in 2020. According to Google Trends , consumer interest in the term “self care” skyrocketed at the height of the pandemic in 2020 before plateauing to current levels. And 79% of consumers say that wellness is important to them. It’s clear that brands in the personal care, health, & wellness industry are positioned to profit in 2021 and beyond.

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MPs call for new Employment Bill

TalkingRetail

The Work and Pensions Committee is urging the government to bring forward the Employment Bill to enhance the rights of workers in the low-paid and gig economy. In a report, the committee calls on the government to develop a strategy for responding to long-term changes in the labour market, looking at wellbeing, skills, technology, and. This story continues at MPs call for new Employment Bill.

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June 2021 COVID-19 + Ecommerce News Roundup

ROI Revolution

Published June 30, 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% this year while non-ecommerce sales will see 2.2% growth. Total retail sales will reach a record $5.86 trillion this year. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year.

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Nisa supports UK Independents’ Day

TalkingRetail

Nisa will be supporting UK Independents’ Day, the national campaign to support and promote independent retailers in the UK, this weekend. In the run-up to UK Independents’ Day on Sunday 4 July, and on the day itself, Nisa is celebrating its partners and independent retailers everywhere with activity across its digital and social channels. The social.

Channel 97
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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The Ultimate Net Promoter Score Guide

Omniconvert

Let’s deconstruct NPS: the simple yet powerful metric that captures customer feedback and offers you insights into future customer behavior. The post The Ultimate Net Promoter Score Guide appeared first on Omniconvert Ecommerce Growth Blog.

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Nisa retailers fight food waste with Too Good To Go

TalkingRetail

Nisa retailers have saved almost 40,000 Magic Bags of food from going to waste through their partnership with surplus food app, Too Good To Go. There are currently 133 Nisa sites actively fighting food waste with the Too Good To Go app. Together, these retailers have prevented 39,817 Magic Bags of food from being thrown. This story continues at Nisa retailers fight food waste with Too Good To Go.

Retail 97
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DSW adds self-checkouts as workers are hard to find

RetailWire

DSW is testing self-checkouts in its stores in “response to hiring challenges,” according to Karen Cho, senior vice president of human resources at Designer Brands, the parent company of the shoe chain. The retailer has found it more challenging hiring part-time workers than in the past, even as its full-time associate ranks have remained relatively stable.

Retail 85
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Convenience to be boosted by neighbourhood focus, predicts IGD

TalkingRetail

The convenience channel is set to grow 12.5% in the next five years to be worth £229.1bn by 2026, new research reveals. Research by the IGD predicts that over the next few years, a continued focus on neighbourhood locations, underpinned by the higher levels of working from home and suburban living, will boost the convenience. This story continues at Convenience to be boosted by neighbourhood focus, predicts IGD.

Channel 83
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio