How retailers are connecting with younger shoppers
RetailDive
APRIL 16, 2025
From Sephora embracing its status as a Gen Alpha “playground” to Coach’s Gen Z-focused store concept, there are a variety of ways retailers are leaning in.
Wed.Apr 16, 2025
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Data in 2025: Enough Talk—Here’s Why Strategy Matters Now
Forrester eCommerce
APRIL 16, 2025
Data in 2025: Enough TalkHeres Why Strategy Matters Now Data strategy is no longer a nice-to-have. In 2025, regulations like HIPAA, GDPR,and CCPA are tighter than ever, AI keeps making quantum leaps, and customers want hyper-personalization on demand.
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Trending Sources
Canadapost Shipping Audit: Key Components and How to Conduct
lateshipment
APRIL 16, 2025
Learn how a Canada Post shipping audit helps your business recover refunds, spot billing errors, and improve delivery performance. Discover audit tools, step-by-step processes, and how to automate audits with LateShipment.com.
CCaaS Vendors Thrive In A Wild Market
Forrester eCommerce
APRIL 16, 2025
Forrester's Q2 2025 Contact-Center-As-A-Service Wave is out!
A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
How to Use Purolator Shipping Insurance: Coverage, Claims & Benefits
lateshipment
APRIL 16, 2025
Explore Purolator shipping insurance options, learn how to buy coverage, and understand the claims process to better protect your shipments from risk.
Consumers Are More Concerned About GenAI Than You Think
Forrester eCommerce
APRIL 16, 2025
An update to ChatGPT made it easy to simulate Hayao Miyazakis style of animation, which has flooded social media with memes. Beyond the hype, this trend raises serious questions on copyright infringement. This article in the New York Times sums up some of the questions raised by the phenomenon.
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Michaels ups balloons, party supplies as Party City, Joann disappear
RetailDive
APRIL 16, 2025
With the pandemic-era crafting boom over, the chain is working to take advantage of market share opportunities as it searches for a CEO.
Southwest Airlines Is Firing Nearly 1,800 Employees Beginning April 22
RetailWire
APRIL 16, 2025
Southwest Airlines is cutting back its employees.
How to send effective survey reminder emails that boost responses
Omnisend
APRIL 16, 2025
Reading Time: 7 minutes Are you ready to learn how to send effective survey reminders? If so, you’re in the right place! Surveys are one of the most powerful ways to gather customer insights, improve products, and grow your business. However, low response rates are a common problem for brands across all industries. If you don’t have enough actionable data, it’s hard to figure out what people like and what they don’t, even if your survey is well-made.
Temu and SHEIN Tell Customers To Shop Now To Avoid Price Hikes Next Week
RetailWire
APRIL 16, 2025
Starting April 25, Temu and SHEIN shoppers will see higher prices due to tariffs.
Humans + Agents = Rethinking Enterprise Commerce with AI
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Trade war set to impact electronics, other discretionary products hardest
RetailDive
APRIL 16, 2025
Small and medium-sized brands are poised to bear the negative brunt of increased tariffs on imports to the U.S., according to a new PitchBook report.
What Is the Dollar General Penny List? Here’s What Every Shopper Needs To Know
RetailWire
APRIL 16, 2025
Retailer Dollar General has a secret Penny List and there are deals aplenty all for one cent.
Ikea expands small-format fleet with Dallas store
RetailDive
APRIL 16, 2025
The 63,000-square-foot store, set to open later this year, will feature 3,200 products and marks the home goods retailer’s 11th store in Texas.
Chick-fil-A Awards $27M in Scholarships to Team Members, Community Leaders
RetailWire
APRIL 16, 2025
Chick-fil-a has awarded over $27 million in scholarships this year to team members and community leaders.
What Your Financial Statements Are Telling You—And How to Listen!
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
How retailers can make every shopping experience memorable
RetailDive
APRIL 16, 2025
Shopping should be a journey, not just a task. Make every experience worth remembering.
Trader Joe’s Will Remain Open for Regular Hours on Easter Sunday
RetailWire
APRIL 16, 2025
Looking to shop at Trader Joe's on Easter Sunday? You're in luck.
587: More Efficiency, Less Waste: How To Streamline Your Business In 2025
My Wife Quit Her Job
APRIL 16, 2025
In this episode, were breaking down how to apply “Doge-like” principles to improve your business practices and boost your productivity. The economic climate is shifting and now’s the time to trim back the fat. What You’ll Learn Where you should be cutting costs How to improve efficiency with AI Real examples of how we’re trimming the fat Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
Epic Universe Set To Open Next Month, Giving Orlando Businesses a Boost
RetailWire
APRIL 16, 2025
Epic Universe will open its doors on May 22.
Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Forrester’s Top Threats For 2025
Forrester eCommerce
APRIL 16, 2025
2025 started with a bang! Technology and geopolitics are changing faster than many can keep track. Theres an announcement of a new, benchmark-shattering generative AI seemingly every week. Planned job cuts across US employers are at their highest levels since 2020.
Wendy’s Has All-New Menu Items for Summer. Here Are the Details
RetailWire
APRIL 16, 2025
Wendy's is trying to entice its customers with new flavors.
Atlassian’s AI Offensive Is Changing Work Forever
Forrester eCommerce
APRIL 16, 2025
Atlassian has launched a sweeping upgrade to its platformand the message is crystal clear: AI isn’t just a feature; it’s the foundation. If you’re working in tech, managing teams, or even just part of a business using Jira or Confluence, this isn’t a subtle shift. It’s a tectonic one.
JELL-O Debuts First-Ever Plant-Based Pudding
RetailWire
APRIL 16, 2025
JELL-O is getting into the meat-free business.
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Leading Through Tech Workforce Changes
Forrester eCommerce
APRIL 16, 2025
Many organizations, especially federal agencies, are facing unprecedented upheaval as they implement large-scale workforce reductions. For technology leaders, many navigating this process for the first time, layoffs represent a particularly challenging leadership test that cannot be executed without significant trade-offs.
Sonic Offers $1 Double Cheeseburger as Part of ‘Smasher Week’ Starting April 21
RetailWire
APRIL 16, 2025
Sonic is offering a $1 double cheeseburger deal as part of its "Smasher Week" kicking off April 21.
Western Union Launches Media Network, Seeks to Monetize 15 Million U.S. Customers
Retail TouchPoints
APRIL 16, 2025
Western Union has created a media network business and partnered with sell-side advertising company Magnite , which will provide the financial services company with the technology needed to buy media as an advertiser as well as monetize its owned media. The Western Union Media Network will leverage the Magnite ClearLine solution, which puts clients in control of the ad-buying process by allowing them to purchase premium streaming inventory directly from publishers.
“Still Federating After All These Years”: The Realities Of EA Maturation
Forrester eCommerce
APRIL 16, 2025
Another day, another LinkedIn hot take on enterprise architecture. They fall into various camps: those confusing EA with a Marvel villain, others who think that the ten-year-old religious war between “business” and “enterprise” architects has any actual meaning. (Pro tip: it’s about as relevant as whether Han shot first.
AI for Commerce: Foundations, Aspirations, and Hype
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Lids Rolls Out New Format Featuring ‘Build-A-Cap’ Kiosks to First 20 Stores
Retail TouchPoints
APRIL 16, 2025
Customization, personalization and localization are key elements of the new Lids store format, which the retailer rolled out to 20 stores in 16 states this month. The stores redesigned customization hubs feature interactive Build-A-Cap kiosks and a new hat-curving machine, allowing customers to stitch, patch and curve their hats to match their personal style.
Announcing Forrester’s Security & Risk Enterprise Leadership Award
Forrester eCommerce
APRIL 16, 2025
Forrester is delighted to announce the opening call for our annual Security & Risk Enterprise Leadership Award. This award recognizes organizations that have transformed their security, privacy, and risk management functions into capabilities that fuel the organizations reputation for trust and its long-term success. In this era of volatility, a reputation for trust is essential.
Can Big-Box Stores Become Anchors for Affordable Housing?
Retail TouchPoints
APRIL 16, 2025
The U.S. housing market is in crisis, driven by a shortage of over 4.5 million homes, according to the U.S. Department of Commerce. The crunch, which is expected to worsen this year due to high interest rates and rising construction costs, is particularly dire in the affordable housing sector. Yanitza Brongers-Marrero, Moody Nolan However, brick-and-mortar retail can play a positive role in creating livable, walkable residential housing around or in some cases above big-box stores.
Unveiling AI Risks In The Software Supply Chain
Forrester eCommerce
APRIL 16, 2025
In the age of intelligent automation, enterprise business applications (EBAs) are increasingly embedding and integrating sophisticated AI agents to drive efficiency, insights, and innovation. These modern EBAs, designed for composability and flexibility, boast a modular architecture built upon a complex software supply chain.
The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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