Wed.Jul 15, 2020

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The Ultimate Guide to Starting an Online Clothing Store

BigCommerce

So you want to start an online clothing store. Great!

Clothing 535
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(Re)Launching Forrester’s Commerce Services Coverage

Forrester eCommerce

Forrester is (re)launching its commerce services research. I will be tackling this complex and important analysis to help retailers, brands, and manufacturers choose the best strategy/design/implementation/integration/operations service partners, extending Senior Analyst Lily Varon’s work from a few years ago. Regardless of your category or scenario — B2C, B2B, eCommerce replatforming, pivot to omnichannel, personalization, extension […].

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In The COVID-19 Era, AI Is Retail’s Best Shield Against Fraudsters

Retail TouchPoints

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two weeks. Unfortunately, the rate of e-Commerce fraud also grew at a rapid pace. How to explain that paradox?

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Mobile Banking Apps Take Center Stage As Australians Embrace Digital Banking

Forrester eCommerce

It’s mid-July 2020, and the world is a very different place than it was six and a half months ago! Just think of the ways we now interact with each other, carry out our daily activities, and buy and pay for products and services. How we bank has also changed dramatically. With social distancing rules and […].

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How Potomac River Running Replaced Voicemail ‘Dead End’ With Texts

Retail TouchPoints

“Voicemail is not a good answer for retail,” said Ray Pugsley, owner of Potomac River Running in an interview with Retail TouchPoints. In his nine sports gear and apparel shops in Washington, D.C. and nearby northern Virginia, “our business model is about giving customers very personalized service. That gets difficult when a store gets busy, and if you add phone calls on top, it’s impossible,” he added.

eCommerce 215
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Executives Really Must Walk In Their Customers’ Shoes

Forrester eCommerce

Back when I was a CX practitioner I regularly found myself reminding stakeholders up and down the organization that just because they may have never experienced something, it did not mean that it wasn’t happening to our customers. It would be followed up with me encouraging them to adopt an outside-in perspective and explain that […].

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More Trending

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Climate Risk Is Here To Stay – Emerging Solutions Help Your Business Adapt

Forrester eCommerce

The top five global risks identified in terms of likelihood in the World Economic Forum’s Annual Global Risks Report 2020 were all environmental or climate-related: 1) extreme weather events; 2) failure to adapt to climate change; 3) human-made environmental damage; 4) biodiversity and ecosystem loss; 5) natural disasters. There is no doubt about it: the […].

Events 276
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Hampshire c-store attracts new owner

TalkingRetail

Retailer Rajeevan Thevarajah has bought Sherborne Road Stores in Basingstoke, Hampshire. The Premier-branded store occupies a prominent roadside position in a busy central location close to Basingstoke town centre, a train station and Devonshire Business Park, and is within walking distance of several schools. Thevarajah said: “I am delighted to have been successful in acquiring.

Retail 120
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Neiman Marcus may close 4 stores for good

RetailDive

The bankrupt retailer says marketing the leases is an effort to monetize their value and that it's "always assessing" its footprint to ensure that it's optimal.

Marketing 117
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Shopworkers pragmatic about industry’s transformation

TalkingRetail

The UK’s retail workforce seems pragmatic about how they can support the retail industry’s transformation, a new survey reveals. The Ipsos-run survey for workforce management solutions company Rotageek found that while 67% of respondents are worried about their own job security, at least 60% of retail workers are willing to retrain in another role, as.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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PVH to close Heritage Brands stores, cut 450 jobs

RetailDive

The mid-priced apparel brands already get 83% of their revenue from wholesale, and will permanently shut 162 company-run outlet locations.

Apparel 122
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Co-op to open newest food store in Essex

TalkingRetail

Co-op will open its newest food store in Harlow, Essex, later this week after a £600,000 investment. The purpose-built new store, located at the Newhall Neighbourhood Centre, includes a free ATM, bakery, hot food, and Costa coffee. The outlet will open between 7am-10pm daily, will create 14 new jobs, and will run on 100% renewable.

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Is Walmart getting the customer it always wanted?

RetailDive

Stellar results during the COVID-19 pandemic and a new loyalty membership suggest it may be. But that could hamper its "everyday low prices" promise.

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Health charities urge government to ban junk food ads before 9pm

TalkingRetail

Charities representing the treatment and prevention of obesity are urging prime minister Boris Johnson to implement all outstanding recommendations previously committed to as part of the government’s childhood obesity prevention plan, including banning junk food ads before 9pm. The call comes ahead of Johnson’s plans to address obesity in the UK, which has been identified.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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The Paper Store files for Ch. 11, plans to sell itself

RetailDive

The regional gift retailer missed some of its most important sales days of the year due to COVID-19 closures.

Gifts 126
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Postmasters reminded about Horizon claims scheme

TalkingRetail

The Post Office is reminding current and former postmasters there is a month left to apply to the claims scheme for those who believe they have experienced shortfalls related to previous versions of its computer system Horizon. The Historical Shortfall Scheme was launched on 1 May and follows the agreed settlement last year of group.

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Retail Trends in CBD Products: A Guide to Selling CBD in 2020

Korona

Having quickly become a massive trend over the past few years, CBD (cannabidiol) retail continues to be one of the fastest growing industries in the United States. The market already saw a spike in demand in 2019 with over $4 billion in sales. Most experts agree that it will surpass $20 billion in annual [.].

Retail 95
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ViraPro launches child-friendly sanitiser

TalkingRetail

ViraPro has launched a hand sanitiser specifically for children, which is non-toxic and alcohol-free. The ViraPro Kids range comes in four scents: Strawberry, Apple, Banana, and Bubble Gum. It is also available in three sizes: 50ml, 100ml, and 500ml. Tony McMullan, ViraPro director, said: “At the onset of the pandemic, children were having to use.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How To Drive Organic Traffic To Your Shopify Store

Omniconvert

If you’re struggling to increase sales, learn how to drive organic traffic to your Shopify store by developing content that. The post How To Drive Organic Traffic To Your Shopify Store appeared first on ECOMMERCE GROWTH Blog.

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Temporary VAT cut on eat-in and takeaway food come into effect

TalkingRetail

The rate of VAT on eat-in or hot takeaway food is being cut from today (15 July), from 20% to 5% until 12 January 2021. The temporary VAT cut was announced as part of the Summer Statement in response to the coronavirus pandemic, as part of the effort to support businesses impacted by forced closures.

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Introducing: The D2C Strategy Playbook Series From The Digital Shelf Institute | Salsify

Salsify

We are now in an era where D2C commerce — the channel that arguably offers the most opportunities to facilitate direct connections with consumers — needs to be considered by all brand manufacturers. The reason: D2C is a potentially lucrative new sales channel that both captures new customers and turns them into brand advocates.

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Top 7 benefits of using a financial performance dashboard for your eCommerce business

Omniconvert

If you are like many eCommerce entrepreneurs, your business’s financial data is spread across a number of places, from Shopify. The post Top 7 benefits of using a financial performance dashboard for your eCommerce business appeared first on ECOMMERCE GROWTH Blog.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Tesco launches refillable packaging service

TalkingRetail

Tesco is trialling a zero-waste shopping service, which will deliver groceries and household essentials in reusable packaging, in partnership with circular economy organisation Loop. Consumers ordering online from the Loop website can order up to 150 products like beverages, sauces, yogurt, shampoo, soaps, moisturiser, toothpaste, and washing detergent in customised, brand-specific and private label, durable.

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Retail Audit Checklist

RepslyBlog

For CPG companies selling at retail, retail audits are an important part of maintaining a strong shelf presence. This checklist covers 37 different metrics that you're reps should be measuring every time they conduct an audit to ensure you have the most accurate and valuable data available.

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Scotmid expands home delivery to Edinburgh

TalkingRetail

Scotmid is extending its home delivery service to Edinburgh with the help of Snappy Shopper. The expansion follows highly successful pilots in West Lothian, North Lanarkshire, and South Lanarkshire. Scotmid will offer more than 1,000 product lines via the Snappy Shopper app or at www.snappyshopper.co.uk, which are picked, packed, and delivered by Scotmid staff to.

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Amazon's Dash Cart offers another version of checkout-free technology

RetailDive

The company's smart grocery cart, which automatically scans products and processes payment, will roll out at its Woodland Hills, California, grocery store this year.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Consumers plan to use c-store delivery services more in the future, finds new report

TalkingRetail

Around 70% of consumers plan on using convenience store delivery services more in the future, new research reveals. The HIM & MCA Insight UK On Demand Convenience Market Report 2020 found that currently 54% of consumers have never heard of delivery from a convenience store through an app and 59% have never heard of delivery.

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Many retail workers no longer being paid like heroes

RetailWire

Workers in essential retail stores and warehouses who received bumps in their hourly pay as demand grew with the COVID-19 pandemic have seen those increases disappear in recent weeks. Albertsons, Amazon, Kroger and Stop & Shop have ended so-called “hero” pay for workers. ShopRite plans to do the same early next month.

Retail 59
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Smokers quitting in huge numbers, research reveals

TalkingRetail

More than one million people have given up smoking since the coronavirus pandemic hit, new research reveals. A survey for charity Action on Smoking and Health (Ash) shows that 41% of people who had quit in the previous four months said it was in direct response to coronavirus. In addition, University College London has found.

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Dynamic Yield Launches “XP Squared” Experience Optimization Learning Center

Dynamic Yield

Dynamic Yield today announced the release of XP Squared – an online public learning center designed to unlock vital experience optimization resources. The post Dynamic Yield Launches “XP Squared” Experience Optimization Learning Center appeared first on Dynamic Yield.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio