Forrester eCommerce
MAY 21, 2020
Healthcare will remain forever changed by the COVID-19 pandemic. Seemingly overnight, consumer demand shifted to convenient access through virtual care. Healthcare organizations must shift their approach for member and patient engagement from reactive to proactive to meet the needs of the new healthcare consumer and ensure future success in a post-pandemic world.
lateshipment
MAY 21, 2020
It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally make a blunder like forgetting an attachment or addressing someone the wrong way. Here’s a checklist for you to ensure you’re writing great customer service emails and avoiding gaffes. 1. Use the customer’s name. You should be calling your customers by their name.
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Forrester eCommerce
MAY 21, 2020
Most experts agree that COVID-19 is going to be around for some time. Widespread availability of a vaccine is at least 18 months away. But business can’t and won’t be on hold during that time. Technology will play a pivotal role in running your business during the pandemic. So far, many firms have focused their […].
Ecommerce Platforms
MAY 21, 2020
Taking your brick and mortar store online, comes with short term and long-term benefits. In the short-term benefits is that you keep selling even with the present COVID-19 incidence. You’ll help your customers comply with physical distancing while meeting their needs. In the long term, moving your store online keeps you in business. Thousands of brick and mortar stores have closed down because shoppers are moving online.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
MAY 21, 2020
About two months into a lifestyle confined by stay-at-home orders and physical distancing, individuals are heavily relying on technology to work, get things done, be entertained, connect with friends and family, and so much more. Consumers report spending more time on their personal devices — over half of US online adults are using their TVs, […].
TradeGecko
MAY 21, 2020
If you’ve ever tried buying anything online- be it homeware, hardware, kitchenware or any other type of “ware” chances are your search results included items listed on online retail giant Amazon.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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TradeGecko
MAY 21, 2020
Xero is a global leader in cloud-based accounting solutions. With over a million subscribers using their platform, Xero is the accounting software of choice for many small and medium sized businesses globally.
Forrester eCommerce
MAY 21, 2020
The COVID-19 pandemic has put a major dent in our mobile lifestyles. But even as many of us shelter in place or stay at home, our smartphones are still with us, offering a necessary link to the outside world. In a typical morning, you can probably expect to receive messages from family members and friends […].
ecomdash
MAY 21, 2020
Accurate inventory forecasting is crucial to the monetary success of your ecommerce business. Learn more about the many benefits and data-driven methods used. The post Inventory Forecasting 101 appeared first on Ecomdash.
TradeGecko
MAY 21, 2020
With 35 years of experience to its name QuickBooks is still dominating the game when it comes to providing accounting solutions to small and medium sized businesses across the globe.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
UpSellIt
MAY 21, 2020
Personalization is one of the most important aspects of an effective email remarketing campaign. Personalized subject lines, body content, and calls to action are proven to increase open and click through rates. But what makes personalization so powerful? Why is Email Personalization Important? It Builds a Relationship. Marketing emails have a reputation for seeming dull and generic.
Profitero
MAY 21, 2020
eCommerce was already accelerating before, but COVID-19 has sent it into hyperdrive. Online grocery sales grew 100% since the start of March and buy-online-pickup-in-store orders have increased 62% year over year, according to Adobe Analytics. This increase in digital ordering isn’t likely to subside anytime soon as options to shop physical retail remain limited and consumers become used to ordering online.
ChannelAdvisor
MAY 21, 2020
Due to COVID-19 restrictions, many businesses are not able to keep their physical locations open and are turning to digital storefronts to continue selling. Facebook is taking steps to make it easier for them. . On May 19, 2020, Facebook Founder and CEO Mark Zuckerberg announced the introduction of Facebook Shops. As a proud Facebook Marketing Partner, ChannelAdvisor was excited to be included in the announcement and all the opportunities Facebook Shops will provide to merchants.
Profitero
MAY 21, 2020
eCommerce was already accelerating before, but COVID-19 has sent it into hyperdrive. Online grocery sales grew 100% since the start of March and buy-online-pickup-in-store orders have increased 62% year over year, according to Adobe Analytics. This increase in digital ordering isn’t likely to subside anytime soon as options to shop physical retail remain limited and consumers become used to ordering online.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
ChannelAdvisor
MAY 21, 2020
Over the last few months, sellers across every online channel have been impacted by a variety of challenges and roadblocks resulting from the rise of COVID-19 in the United States and around the globe. . These unprecedented times have made it difficult for businesses to anticipate what was to come in terms of policy changes and closures. Some experienced supply chain disruption.
Omniconvert
MAY 21, 2020
“Get closer than ever to your customers. So close that you tell them what they need well before they realize. The post Wait! Come Back! Stay Here! Abandoned Cart Nitty Gritty appeared first on ECOMMERCE GROWTH Blog.
Elsner
MAY 21, 2020
In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. We are not only talking about B2B customers, but B2B buyers are also consumer buyers at some time.
Salsify
MAY 21, 2020
One of the main reasons behind the early success of Amazon was its decision to make the voice of the customer front and center on product pages.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
eCommerce Training Academy
MAY 21, 2020
Looking for ideas on how you can sell more phone cases online? In this video, I review 3 brands “[link] “[link] & “[link] and share some insights on how you can model some of their strategies to help you boost your online sales. Download my free guide “7 Things You Don’t Need to Double Ecommerce Sales [link]. Make sure to join our private Facebook group where we teach people how to Double Ecommerce Sales in 12 Months.
Kibo
MAY 21, 2020
All 50 states are now in some stage of gradual re-opening, with many countries around the world in various stages of the pandemic themselves. This complexity makes it critical for CPG companies to take a more active role in the communication that their customers receive about their brand and products. To help CPG and other food & beverage companies ensure the best possible communication with customers throughout the coming months, Kibo has created a CPG Guide with key challenges to consider
RetailMinded
MAY 21, 2020
While the notion of employee engagement is often (over) simplified to only mean employee happiness or satisfaction, there is much more to take into consideration if you truly want your team to be engaged and care about your company’s success, especially in the retail sector. . Employee engagement, as defined in this Forbes article , is ‘the emotional commitment the employee has to the organization and its goals’.
Canadian Special Events
MAY 21, 2020
The Fairmont Royal York in Toronto hired Fifth Element Group to inspire 140 high profile event professionals who would potentially book the venue’s recently redesigned Ballroom. The mission was to completely transform the iconic room from its classic British royalty appeal and create an experience that would blow them away. Since everyone attending was a planner, designer or DMC directly involved in creating live events, the task of designing something they hadn’t seen before was a
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Etail Solutions
MAY 21, 2020
Pricing and price strategy are the foundations of a successful digital commerce business. Most shoppers admit that they turn to ecommerce and marketplaces like Amazon and Walmart because they are attracted by the promise of low prices. They choose products based on pricing comparisons. They select sellers based on the availability of “free” shipping –… The post Distributed Logistics for Digital Commerce Article 6: Dynamic Pricing Control appeared first on Etail Solutions.
PERQ
MAY 21, 2020
Consumers started the transition to online shopping long before lockdown made it a necessity. With the influx of online leads, it can be challenging to manage all of the opportunities from the website while maintaining good relationships with customers shopping on-site. Lease automation, however, simplifies. The post Using Lease Automation to Manage Leads appeared first on PERQ.
Etail Solutions
MAY 21, 2020
Inventory yield management is all about getting the most profit possible from the inventory we have available right now. The answer lies in Distributed Order Management (DOM). In this video, we’ll look at how DOM automates the process of making the best fulfillment decision for every order, leveraging inventory across your entire network of… The post Distributed Logistics for Digital Commerce Part VII: Distributed Order Management (DOM) appeared first on Etail Solutions.
FastSpring
MAY 21, 2020
Do you ever feel like Search Engine Optimization is so last decade? Honestly, with email marketing and social media, how much time do you actually need to dedicate to optimizing your site content for search engines? Welp, it turns out that SEO is still super important. While today’s SEO tactics look a lot different than the ones we used in the 2000s and the 2010s, SEO is still alive and well in the online marketing space.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
FastSpring
MAY 21, 2020
One of our core values as a company is that our success is entirely based on the success of our customers. As such, being recognized externally for our commitment to supporting our customers is an incredible honor. We’re proud to have earned this recognition from the American Business Awards® with the Bronze Stevie Award award for ‘Support Team of the Year’ in 2020.
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