Forrester eCommerce
JULY 8, 2022
In May 2022, Business Insider reported that Russian troops stole nearly $5 million worth of farm equipment from a John Deere dealership in Melitopol, Ukraine. The stolen equipment was located by remote GPS and locked, preventing it from being used. This story opens many questions around IoT security and is a path of research that […].
Retail TouchPoints
JULY 8, 2022
Athleta is moving ahead with its announced plans to open 30 to 40 new stores during FY 2022. The next two locations slated to open will be Chicago Premium Outlets in Aurora, Ill. this summer, and Leesburg Premium Outlets in Leesburg, Va. this fall. The Chicago location will feature more than 3,100 square feet of space and the Virginia store will have 3,300 square feet.
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Forrester eCommerce
JULY 8, 2022
How can CX leaders gain funding? Develop executive empathy: Determine stakeholder priorities, connect CX to these existing priorities, and communicate the value of CX.
Retail TouchPoints
JULY 8, 2022
GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. She replaces Michael Recupero, who has been terminated. Recupero was reportedly pushed out by Chairman Ryan Cohen “because he was not the right culture fit” and was “too hands off” as the company prepares for a round of layoffs as part of an aggressive turnaround plan, a person familiar with the matter told CNBC.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JULY 8, 2022
Children's smartwatch brand Xplora plans to move into the US market - one of many recent additions to a crowded market. This blog explores important lessons that brands should consider when developing a smartwatch and entering a crowded market.
Retail TouchPoints
JULY 8, 2022
CVS Health has appointed Tilak Mandadi as both EVP and a new role, Chief Data, Digital and Technology Officer. Mandadi will start in the role July 25, 2022, managing the company’s data, digital and technology strategy while overseeing growth and innovation through digital-led, consumer-focused experiences and services. Prior to joining CVS Health, Mandadi was Chief Strategy, Innovation and Technology Officer of MGM Resorts International.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JULY 8, 2022
Foodservice distributor US Foods is continuing to expand its warehouse supermarket concept CHEF’STORE with four new locations in California, Montana and North Carolina. The new additions will bring the total number of CHEF’STOREs to 87 across 13 states. US Foods acquired the Smart Foodservice Warehouse business in April 2020 in a bid to expand its cash-and-carry footprint.
Forrester eCommerce
JULY 8, 2022
EU adopted a set of regulations that condemn misleading techniques such as dark patterns. The EU sets new standards, catching digital businesses that over-focus on conversion funnels and possibly use deceptive design techniques red-handed. The user experience (UX) community, that has been advocating for ethical design for years without getting a seat at the table, […].
Retail TouchPoints
JULY 8, 2022
Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists. While the company maintains its Kotula family roots, with Don’s sons Ryan and Wade as owners, the last two years have seen Northern led by CEO Suresh Krishna.
eCommerce CEO
JULY 8, 2022
Starting an ecommerce business in today’s economy is easier than you might think, but to be successful, you need to do a bit of homework. Read more.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JULY 8, 2022
Third-party marketplaces have taken over the online ecosystem — consumers are drawn to the vast product selection, price transparency and convenient delivery options leading marketplaces to become the primary vehicle for many online shoppers. A whopping 92% of U.S. consumers use online marketplaces , and those marketplaces account for 42% of consumers’ total online shopping spend on average.
eCommerce CEO
JULY 8, 2022
If you’re thinking about starting an ecommerce store, you need to build a website – and depending on the scope, you could spend anywhere from. Read more.
Retail TouchPoints
JULY 8, 2022
In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.
GetElastic
JULY 8, 2022
No doubt personalization plays a critical part in any eCommerce strategy. A vast majority of shoppers expect personalization in their experience, provided the data is on their terms. Personalization: It’s a New Day for Data Collection. When it comes to eCommerce merchandising campaigns it’s ok to get personal. In fact, it’s mission critical. With the death of third-party cookies, retail marketers are forced to revisit how they collect data and lean in on first or zero-party solutions to power pe
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JULY 8, 2022
The retailer has cycled through two top executives hired under Chairman Ryan Cohen, and is cutting corporate staff as it bets on the future of gaming.
RetailWire
JULY 8, 2022
The Dallas Cowboys football team is facing criticism on social media after the team announced a partnership with Black Rifle Coffee following the recent mass shooting events at Robb Elementary School in Uvalde, TX, and at a Fourth of July parade in Highland Park, IL. Black Rifle’s products have names that include “Silencer Smooth Coffee Rounds,” “AK-47 Espresso Blend” and “Murdered Out Coffee Roast.”.
RetailDive
JULY 8, 2022
The brand’s stores outpaced online sales in the period, but its creation of a new chief digital officer role reflects its confidence in e-commerce.
Digital Doughnut
JULY 8, 2022
Ecommerce has been around for a while but the structural shifts in the markets have caused the digital landscape to evolve. When shopping online, you have more options than ever before. The pandemic has caused ecommerce to step into the spotlight and become a necessity for many brands as it accounts for close to 35% of total retail sales today.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JULY 8, 2022
Ulta announced a pop-up with the retail arm of the magazine, and Amazon is being investigated over its marketplace practices.
iVend
JULY 8, 2022
Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Gartner confirms that ‘ more customer interactions leads buyers to find your brand more valuable and provide you with customer insights’.
RetailDive
JULY 8, 2022
The cleaning and personal care brand also expanded its distribution to grocery retailers Meijer and Giant Eagle.
Digital Doughnut
JULY 8, 2022
The share of mobile traffic was expected to only keep growing ever since Google started talking about mobile-first indexing. Yet the pandemic disrupted this trend, and we kept tying the decline of mobile to Covid-induced measures. Meaning that once the measures are lifted, we’ll see a full comeback of mobile.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JULY 8, 2022
Two locations are set to open by the fall as the athletics brand works to build out its footprint.
RetailWire
JULY 8, 2022
Retailers are discounting goods to move excess inventory at a time when port backlogs are easing.
Customer Communications Group
JULY 8, 2022
Consumers expect personalized interactions with retailers and are more likely to purchase from brands that offer them. Retail localization and hyper-localization create personalization through geo-specific information. We share benefits, strategies and real-life examples. The post Retail Success Factors: Localization Strategy and Hyper-Localization appeared first on CCG.
RetailWire
JULY 8, 2022
Levi Strauss’ sales rose 15 percent in the second quarter as the denim giant posted earnings per share that were 26 percent higher than last year. “Although the operating environment remains dynamic, the diversity of our business is providing the resilience and flexibility needed to drive solid financial results in fiscal year 2022, while progressing us on our path to achieve net revenues of $9 to $10 billion and adjusted EBIT margin of 15% by fiscal year 2027,” said CFO Harmit
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Funnel.io
JULY 8, 2022
“What to include in a marketing report” is an age-old question that has challenged marketers since before the dawn of digital advertising.
RetailWire
JULY 8, 2022
GameStop has fired CFO Michael Recupero and named Diana Saadeh-Jajeh, the company’s chief accounting officer, to replace him. CEO Matt Furlong has also sent a memo to employees about other unspecified layoffs. “We’re making a number of reductions to help us keep things simple and operate nimbly with the right talent in place,” wrote Mr. Furlong.
Ecommerce Platforms
JULY 8, 2022
The West Coast has a myriad of speed and cost advantages when it comes to shipping for ecommerce. Due to those benefits, it makes sense to consider finding an ecommerce fulfillment center in California. To begin, much of California is close to Pacific Ocean ports, notably the ports of Los Angeles , San Francisco, and San Diego. This gives merchants direct access to incoming goods, and costs for drayage decrease.
RetailWire
JULY 8, 2022
The recession may need to wait. Employers added 372,000 jobs in June, significantly higher than the 200,000 to 300,000 expected by economists. “The U.S. labor market is defying gravity,” said Becky Frankiewicz, chief commercial officer of ManpowerGroup. “Fears of a possible recession stoked by inflation and an aggressive Fed are eclipsed by the simple reality that employers can’t hire fast enough to meet demand.”.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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