Tue.Nov 26, 2024

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Three Things Consumers Value More than Price When Choosing a Brand

Retail TouchPoints

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

Consumer 259
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Adtech Competition Heats Up With A Potential Divestment, A New Offering, And An Acquisition

Forrester eCommerce

It’s been a busy news week on the advertising technology (adtech) front. The US Department of Justice (DOJ) announced that it is requesting Google to divest of the Chrome browser as the outcome of the monopoly trial that the search giant lost earlier this year.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40 -year-old company turned its new digital-first status into an opportunity to enhance the customer experience by: Transitioning store managers into online personal shoppers who offer one-on-one shopping and styling advice; Leveraging its newly honed ecommerce chops to launch a resale marketplace that has made Hanna Andersson the most resold child

Customer 226
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Domino’s Pizza Stake Purchased by Warren Buffett’s Berkshire Hathaway Group

RetailWire

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

Retail TouchPoints

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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Dog Treats Recalled by FDA Due to Salmonella Risk

RetailWire

The recalled dog treats are being sold in 19 states.

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Why stores still spark joy around the holidays

RetailDive

Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

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La-Z-Boy Embraces Experiential Retail in New Chicago Store

Retail TouchPoints

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort. Key elements include a Recliner Runway, where shoppers can learn more about product features or build a customized recliner using a digital touchscreen, as well as nods to lifestyles such as “Urban Modern,” “La-Z-Girl” and “Gamer.

Retail 229
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Abercrombie & Fitch Reports Stunning Q3 Earnings, Expects Strong Holiday Shopping Season

RetailWire

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

Retail 111
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Walmart Joins Growing List of Brands Backtracking on DEI Initiatives

Retail TouchPoints

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

Supplies 226
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Amid setbacks in its turnaround, Kohl’s lowers guidance again

RetailDive

Traffic, sales and profits declined in Q3, and the department store is reversing course in some areas after its tactics backfired.

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Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game

Retail TouchPoints

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

Games 240
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Best Buy Misses All Targets in Q3 Earnings Report, Stock Tumbles

RetailWire

Best Buy recently revealed a disappointing Q3 earnings report, causing stocks to tumble.

Retail 105
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Data Suggest Solid 2024 Holiday Sales

Practical eCommerce

Industry projections and the latest economic data point to a good holiday sales season for online retailers. The post Data Suggest Solid 2024 Holiday Sales appeared first on Practical Ecommerce.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Walmart Cuts DEI Programs, Following Ford, Lowe’s, and Others

RetailWire

Walmart is curtailing its commitment to DEI programs.

Other 98
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The Top 10 Consumer Trends To Watch in 2025 | Salsify

Salsify

Consumers aren’t consistent. What they like, what they want, and what they’re willing to purchase changes in response to social, economic, and demographic factors.

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Target Adds Exclusive Bogg Tote Bags to Its Lineup of Must-Have Holiday Items

RetailWire

The limited-edition Bogg Bag sports Target's Bullseye logo.

Retail 98
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Best Buy says election, economy dampened customer demand in Q3

RetailDive

Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Zoom Reports Bold Q3 Earnings, Unveils New Name To Reflect AI Transformation

RetailWire

Zoom also projects a strong earnings report at the end of the current fourth quarter.

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Dick’s continues to dodge the rest of retail’s problems as comps jump 4%

RetailDive

Warm weather and price-conscious shoppers didn’t meaningfully dent the retailer’s performance — and tariffs won’t either, executives said.

Retail 88
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H&M Reopens Westfield Stratford Store with Innovative Concept

365 Retail

H&M has officially reopened its Westfield Stratford store, unveiling a new and innovative concept after an extensive renovation. The revamped space introduces cutting-edge technology, an elevated shopping experience, and a curated selection of fashion, beauty, and home collections. The redesigned store represents a milestone in H&M’s evolution, blending refined design with advanced features to meet modern consumer expectations.

Fashion 65
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How J.C. Penney’s ‘Really Big Deal Reveals’ campaign is faring so far

RetailDive

The retailer has been averaging 13% to 15% new customers each week during the campaign appearing in Amazon Prime Video’s “Thursday Night Football.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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School’s In Session: Five Lessons Learned from The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024

Forrester eCommerce

It’s Autumn here in the US, and school is very much in session. Like my kids, learning has been tops on the agenda for the past several months, as I heard briefings from and interviewed clients of the top CX strategy consulting firms in the world.

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True Religion reboots its loyalty program ahead of Black Friday

RetailDive

The program, renamed True Rewards, offers incentives beyond traditional discounts to include access to sports, music and cultural experiences.

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Millions of illicit vapes and tobacco seized over the last year

TalkingRetail

More than a million illegal vapes were seized by Trading Standards in 2023/2024, new data released from National Trading Standards (NTS) and the Department of Health and Social Care (DHSC) shows. A joint initiative named Operation Joseph has tracked over 1.

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Maximize Your Holiday Sales: Get Your TikTok Shop Ready for the Big Holiday Push

CPC Strategy

Social Maximize Your Holiday Sales: Get Your TikTok Shop Ready for the Big Holiday Push By Tinuiti Team Nov 26 2024 If you’re wondering whether TikTok is the right place to sell your products this holiday season, consider this: TikTok’s influence on shopping behavior is undeniable, with over 75% of users reporting that they’ve discovered new brands on the platform, and over 40% saying they’ve made purchases directly through the app.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Honoring the Unsung Heroes of Retail: Spotlighting the 2024 Holiday Shopping Season

Fabric Blog

As the holiday season ramps up, the world of retail is buzzing with anticipation and uncertainty. Having spent my career in retail, experiencing Black Fridays and Cyber Mondays from inside fulfillment centers, call centers, and stores, this year feels markedly different. For the first time, I’m approaching this peak selling season not from the front lines but from the perspective of a software company— fabric —that empowers retailers to thrive in Q4 and beyond.

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Every penny from vape licensing scheme must go to enforcement, says campaigners

TalkingRetail

“Every penny” generated from the government's vape licensing scheme must be delivered to enforcement agencies to tackle the “impending black market explosion” in the UK, campaigners have warned.

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Starbucks Is the Latest Victim of a Ransomware Attack

RetailWire

Starbucks is the victim of a cyberattack on a third-party vendor used by the coffee chain.

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Scottish retailer Zahid Mukhtar launches new Avens Retail stores

TalkingRetail

Avens Retail, an independent retailer operating as part of the Nisa network, recently reopened two stores in Ballingry and Overton Road.

Retail 52
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.