Wed.Jun 17, 2020

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The Future Of B2C Buying In Europe: May You Live In Interesting Times

Forrester eCommerce

The ancient Chinese curse “May you live in interesting times” might be neither ancient nor Chinese, but it’s wholly applicable to 2020. Words and phrases like “unprecedented” and “the new normal” are, well, the new normal as infection and social unrest sweep the globe. It’s easy to get swept up in the zeitgeist of revolution, […].

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Athletic Apparel Retailer Boosts AOV 54% With Buy Now, Pay Later Option

Retail TouchPoints

Even before COVID-19 destabilized household budgets for millions of people, the market for buy now/pay later solutions was projected to be on track for a compound annual growth rate (CAGR) of 28% worldwide through 2023, according to PYMTS.com. One online retailer that implemented a buy now/pay later solution as the COVID-19 shutdowns began, I AM BECOMING (IAB MFG), saw a 54% increase in Average Order Volume (AOV) and a 50% increase in its add-to-cart rate since implementing the ViaBill solution

Apparel 232
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Just Published: Dual Forrester Wave™ Evaluations On Text Analytics

Forrester eCommerce

Enterprises have been successfully leveraging analytics platforms such as business intelligence (BI), predictive analytics based on machine learning (PAML), cognitive search, and others for multiple applications and use cases for decades. That has not been the case with text analytics or natural language processing (NLP) technologies. Forrester tracks over hundred vendors whose platforms are mostly […].

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Target Implements $15 Per Hour Minimum Wage, Extends Coronavirus Benefits

Retail TouchPoints

Target will permanently increase its starting minimum wage for associates to $15 per hour as of July 5. The company also will give a one-time recognition bonus of $200 to its frontline store and distribution center hourly workers for their efforts throughout the coronavirus pandemic. Additionally, Target will offer new and extended COVID-19 benefits to its employees, including free virtual doctor visits through December 2020 regardless of whether a particular worker subscribes to the Target heal

Other 200
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Connected Experiences: The Goal For Great “Smart” Products

Forrester eCommerce

Product makers have pushed tech smarts beyond our phones and PCs into gear and gadgets, but many smart, connected products are not so smart. Whether it’s the latest connected harvester or a new smart speaker, the user experience often falls short of rising expectations. Adding sensors and remote-control using Internet of Things (IoT) tech in […].

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Store Technology Q&A: Redefining Experiential Retail For The COVID-19 Era

Retail TouchPoints

The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer — touching and feeling products and having long, passionate conversations with associates. But social distancing guidelines and traffic restrictions enforced due to COVID-19 have forced retailers to redefine “experiential,” and, more importantly, rethink the role of in-store technology.

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Apple Will Reopen 70+ Stores, But Most Will Focus On Curbside Operations

Retail TouchPoints

Apple is leveraging learnings from reopening its stores in China and Italy, among other countries heavily hit by COVID-19 shutdowns, as it returns more than 70 U.S. locations to operation this week., primarily in the Northeast and California. Following local regulations, many of these stores, located primarily in the Northeast and California, will offer curbside pickup of online orders and curbside Genius Support by appointment, with in-store visits to come later.

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13 Proven Ways To Improve CTR Through PPC Conversion Rate Optimization

MakeWebBetter

Paid ads have an 11.38% CTR on Google (Sparktoro, 2019) And so the marketers are investing a lot on paid searches each year. Many marketers are already reaping the benefits from the high CTRs of their paid searches. But! Are high CTRs always good? The benefits enjoyed by marketers for high CTR is only temporary […]. The post 13 Proven Ways To Improve CTR Through PPC Conversion Rate Optimization appeared first on MakeWebBetter.

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ICSC Launches Campaign To Reconnect Retailers And Shoppers

Retail TouchPoints

The International Council of Shopping Centers (ICSC) has launched the “Back. Together.” campaign, a marketing and branding initiative to help its members communicate with one voice about the importance of retailers and retail real estate during the COVID-19 recovery. The ICSC is providing its members with a media toolkit designed to highlight the relationship they share with consumers and their communities.

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Stein Mart warns it might not survive pandemic disruption

RetailDive

The discount retailer had a suitor lined up, but the deal fell apart. Now its ability to keep operating is in question as COVID-19 wreaks havoc.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Ecomdash June 2020 Product Updates

ecomdash

Our dev team continues to ease the ecomdash user experience with new tools for listing management and ASIN creation. Let's see what's new! The post Ecomdash June 2020 Product Updates appeared first on Ecomdash.

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A Little Bit adds three vegan mayonnaises to range

TalkingRetail

A Little Bit Food Co has launched three new vegan mayonnaises. Mixed Herb Vegan Mayo, Lemon & Herb Vegan Mayo, and Roasted Garlic & Herb Vegan Mayo join the company’s existing range of dips, dressings and sauces, which are made using fresh herbs. A Little Bit’s Vegan Mayos are made using cold-pressed rapeseed oil which. This story continues at A Little Bit adds three vegan mayonnaises to range.

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What eCommerce Sellers Should Know About Amazon FBA

Algopix

So you’re an Amazon Seller and deciding to use Amazon FBA as your means of shipping? Great. Before you do, however, there’s a few things you should be aware of…. As you probably already know, Amazon FBA allows sellers to store their product inventory in Amazon fulfillment centers, from where they will be packed and shipped by Amazon, delivered directly to your customers.

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Gunna Drinks unveils new campaign

TalkingRetail

Gunna Drinks has launched its new promotional campaign as lockdown measures continue to ease. The company has created a group of mascots to help consumers battle the blandness of lockdown, including Steely – the graffitiing lion, DJ Rebel – the monkey, Boris – the bear mixologist, and Flame – the fashionista flamingo. The mascots visited a.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Walmart and Shopify Partner in Channel Expansion Effort

ROI Revolution

Published June 18, 2020. This week, Walmart and Shopify announced their new partnership. Businesses selling through Shopify can now easily expand to Walmart.com. This integration takes place via a new app and comes at no additional cost to Shopify merchants. The app lets users manage their Walmart catalogs and product listings through Shopify’s interface.

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England must introduce Minimum Unit Pricing, say campaigners

TalkingRetail

Minimum unit pricing (MUP) is working in Scotland and England must now follow suit, according to the Alcohol Health Alliance UK. The call follows the release of Public Health Scotland’s Alcohol Strategy Monitoring Report published today (17 June). Public Health Scotland said the latest figures showed “encouraging trends” since the introduction of MUP.

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Benefits of Order Control Software

ecomdash

This isn’t snake oil. It’s just smart, efficient business management. How order control software can change the way you do business. The post Benefits of Order Control Software appeared first on Ecomdash.

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Top Product Data APIs Ecommerce Marketplaces Can Offer Their Partners

Algopix

The ability to acquire, manage and utilize product data is crucial to the success of your marketplace. Marketplace operators are currently being offered a wide range of eCommerce APIs. What do the best eCommerce platform APIs have to offer and which of these are most suited to your needs? Leading enterprises such as Amazon, Walmart and eBay have developed outstanding eCommerce APIs.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 Ways to Design an Effective Customer Experience Strategy (+Examples)

Omniconvert

Customer loyalty and conversions can’t be won with product talk. In fact, having the best product with the best price. The post 5 Ways to Design an Effective Customer Experience Strategy (+Examples) appeared first on ECOMMERCE GROWTH Blog.

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Six c-stores go live with shopping app Jisp

TalkingRetail

Shopping app Jisp has gone live this week across six stores as part of its partnership with the NFRN. Consumers can now take advantage of the best deals and offers, home delivery, and click & collect services from their local stores, as well as virtual quizzes and community events, through the mobile platform. The stores. This story continues at Six c-stores go live with shopping app Jisp.

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Reducing returns abuse without sacrificing customer experience

Retail Technology Review

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue.

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Dick's Sporting Goods debuts 2 clearance-based concepts

RetailDive

The locations could help the retailer shed excess inventory in the wake of the pandemic, and also provide brand partners with an alternative to off-pricers.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Costcutter launches new corporate website

TalkingRetail

Costcutter has unveiled its new corporate website, designed to give prospective retailers a central hub for information on every aspect of the group’s offer. The new website details Costcutter’s BDM support, shopper insights programme, marketing and business support initiatives, store branding, price and rebate offer. It also outlines the comprehensive safety and community support guidance.

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Choosing an eCommerce supplier: what you need to consider

Retail Technology Review

From development ability, integrations, reliability and costs; eCommerce platform Kooomo advises on the top elements you need to consider when choosing an eCommerce supplier.

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Amazon uses AR in warehouses to help with social distancing

RetailWire

In a typical response to workplaces and logistical challenges, Amazon is applying technology to the problem of social distancing in its warehouses. The company released news yesterday that it was implementing a “Distance Assistant” application that uses augmented reality technology to gauge the distance between employees as they walk warehouse floors. “As people walk past the camera, a monitor displays live video with visual overlays [on hanging monitors] to show if associates are within s

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Waitrose reaches online milestone

TalkingRetail

Waitrose.com has processed more than 150,000 online orders in a week for the first time – more than double the number of weekly orders at the start of the year. There are 173 Waitrose shops that deliver Waitrose.com orders, 26 of these are now delivering more than 1,000 orders each week, meaning nearly 90% of active. This story continues at Waitrose reaches online milestone.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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CPG Gurus Reveal Tips for Success

RepslyBlog

Knowledge is power -- but only if you have the right information. If your daily headaches come from managing relationships with retailers, staying in touch with representatives in the field, or negotiating for displays and promotions, then this is the information you need to improve your sales and performance!

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Community access to cash pilots revealed

TalkingRetail

Eight locations have been chosen for a trial to help solve problems with access to cash. The Community Access to Cash Pilot will test new subsidised ATMs and local cash deposit centres for retailers. The pilots will take place in remote communities, including the village of Botton, North Yorkshire, and Lulworth Camp, a military barracks. This story continues at Community access to cash pilots revealed.

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Crisis management: How two DTC brands found success in the midst of a pandemic

RetailDive

As much of retail struggles to survive, intimates brand Knix and bridal business Azazie have seen sales spikes amid an outbreak that has pushed more shoppers online.

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Apple to reopen 10 NYC stores, appointment-only

RetailWire

For the first time since the onset of the pandemic, Apple customers can begin picking up items this week ordered online or have their devices serviced at 10 of New York City locations, as long as they book appointments ahead of time. By the end of this week, Apple will have over 200 of its 271 total U.S. locations open for limited service.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib