Wed.Sep 08, 2021

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Harness Friction In Customer Journeys To Drive Emotional Engagement

Forrester eCommerce

Companies that prioritise frictionless experiences above all else risk alienating customers and miss out on opportunities. Read this post to learn more.

Customer 276
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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S. adults say they begin their online shopping search on Amazon. But the larger Amazon gets, the more competition arises. Time and time again, history shows that big players have weaknesses. But with a little creativity other players can shape marketplace dynamics.

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How To Get The Most Out Of A Virtual Event

Forrester eCommerce

In many ways, virtual events are more convenient than in-person events, but they demand a different approach as a delegate.

Events 301
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NRF, Macy’s and the Boys and Girls Club of America Team Up to Train 20 Future Retail Leaders

Retail TouchPoints

NRF , Macy’s and the Boys and Girls Clubs of America (BGCA) came together for a special event supporting the NRF Foundation’s RISE Up training and credentialing program and the BGCA’s workforce initiative. The event at the Mall of Millenia in Orlando, Fla., provided 20 young adults from local Boys & Girls Clubs of Central Florida with an educational opportunity to learn firsthand about retail careers and receive individualized sessions for professional development.

Retail 208
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Why You Should Make The Shift To Modular Content

Forrester eCommerce

A number of businesses, including Novartis, Electronic Arts, and Desigual, have started the shift to modular content. When do you start?

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How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences

Retail TouchPoints

Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. Retail technology is continually evolving in order to boost efficiency and save money for merchants. A major change in recent years is the reduction of cashiers by using both self- and automated-checkout technology, but retail security experts are warning that these advancements may come at a high cost if proper security measures are

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Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling

Retail TouchPoints

Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions they provide, rather than the products they offer. De Datta calls this “seeker-centricity” — creating digital experiences centered on what consumers are seeking, not what a company is selling. The result is not only more satisfied customers, but more loyal ones. .

eCommerce 184
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Harness Friction In Customer Journeys To Drive Emotional Engagement

Forrester eCommerce

Companies that prioritise frictionless experiences above all else risk alienating customers and miss out on opportunities. Read this post to learn more.

Customer 195
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371: Little Known Ways To Make Money On Amazon With Steve Chou

My Wife Quit Her Job

In this solo episode, I teach you 9 different ways you can make money on Amazon without spending a lot of money. You’ll learn about the upfront costs and the revenue potential for each business model to determine if it’s worth your time. Because the Amazon marketplace is so large, there’s a huge opportunity for anyone looking to start a small side hustle or launch a full blown ecommerce business.

Books 156
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Why You Should Make The Shift To Modular Content

Forrester eCommerce

A number of businesses, including Novartis, Electronic Arts, and Desigual, have started the shift to modular content. When do you start?

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Omnichannel Retailing: Risks, Rewards, & Opportunities

Omnisend

Reading Time: 7 minutes. The landscape of retail and ecommerce changes at the blink of an eye—and if the last two years have taught us anything, it’s that those who aren’t ready for change will be left behind. While many preached omnichannel in retail and ecommerce, few walked the walk. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

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How To Get The Most Out Of A Virtual Event

Forrester eCommerce

In many ways, virtual events are more convenient than in-person events, but they demand a different approach as a delegate.

Events 195
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UK retailers unlock seasonal shopping opportunity with Lift Days from Ankorstore

Retail Technology Review

Ankorstore, the curated marketplace connecting independent brands with local retailers, has announced the return of its Lift Days this 20-27 September, offering brands and retailers compelling offers for the upcoming holiday season to grow their business.

Retail 141
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Serving Customer Needs Across A Hybrid Customer Experience

Forrester eCommerce

As consumers are are less restricted by channels, organisations must follow suit and create a hybrid customer experience.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Printful vs Society6: Which is Better? (Sep 2021)

Ecommerce Platforms

There are tons of software platforms you could use to help get you started with print on demand, but which one? In this review, we're taking a peek at two popular print on demand sites: Printful vs Society6. We’ll provide the low down on everything you need to know, so hopefully, by the time you've finished reading this review, you’ll know which (if either) platform is right for you.

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Report: Personalization and advanced analytics top list of retail initiatives for 2021

RetailDive

As the pandemic continues to accelerate retailers' shift to a more digital world, a Forrester report shows that it may have also shaped their priorities.

Retail 121
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How to Price Handmade Goods

ecomdash

With the rise in online shopping, selling handmade goods can be an incredibly lucrative career. Here are a few tips to help you price your handmade goods. The post How to Price Handmade Goods appeared first on Ecomdash.

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Fred Segal is dead. Long live Fred Segal.

RetailDive

The man who gave retail some of its most worthy concepts died this year at 87, but his eponymous store in many ways is just getting started.

Retail 121
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Ecommerce Lately September 2021

ecomdash

Walmart introduced a local delivery program and Amazon rolled out two new programs. Here are the latest updates in ecommerce. The post Ecommerce Lately September 2021 appeared first on Ecomdash.

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Banana Republic goes back to its roots with new brand identity

RetailDive

A historical underperformer at parent company Gap, the brand is realigning around more casual offerings that speak back to its origins.

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8 Brands to Help You Celebrate International Literacy Day

Smile.io

Basic literacy skills are something many of us take for granted. With the growing digital divide and more students learning online, many children are not getting the same opportunities with reading and writing that students did in the past. For individuals in countries where technology is not easily accessible, this limits their opportunities even more.

Books 79
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Washington Prime Group, facing an uncertain future, will go private

RetailDive

The retail REIT, whose Chapter 11 exit plan was approved last week, said that trading on the New York Stock Exchange wasn't worth the expense.

Retail 114
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Email acquisition principles for CRM success

Liveintent

Every successful marketer knows that acquiring email addresses is the backbone of a healthy marketing strategy. Capturing email addresses has always been important, but recent changes to third-party cookie regulations and constantly changing social algorithms make the practice more critical than ever before. While sending messages to subscribers may be the first thing that comes to mind when you think about email acquisition principles, email marketing is only a small piece of the puzzle.

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Petco expands its subscription box service

RetailDive

The retailer has added more options to its PupBox offering as it works to sustain the sales gains it experienced this past year.

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Only half of workers want to keep working past 62

RetailWire

The percentage of American workers who intend to remain on the job after age 62 dropped to 50.1 percent, according to a July labor market survey by the Federal Reserve in New York. Those planning to work past 67 also fell from 34.1 percent last year to 32.4 percent now. Many older Americans with jobs are less inclined to seek new ones than in the past.

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Beauty Pie buying club brings in $100M Series B to fund expansion

RetailDive

The company plans to add warehouses, pop-ups and a new membership model as it seeks scale in a crowded market.

Marketing 107
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Publix to open first store in Kentucky

RetailWire

Publix, which has expanded up the East Coast from its Florida home, is veering a bit westward with its next move to open its first store in Kentucky. Publix expects to open the 55,000-square-foot store, which will be located in eastern Louisville, in the fourth quarter of 2023. “Moving into Kentucky is a natural progression for our company, and we are excited to serve and be a part of this vibrant community,” Publix CEO Todd Jones said in a statement.

Article 59
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RFID and sensor tech get cheaper, faster and more pervasive

RetailDive

Advancements in identification technology help retail supply chains track inventory and shrink. Are visioning robots the next evolution?

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How Field Teams Can Use Syndicated Sales Data to Find Opportunities for Growth

RepslyBlog

For many CPG brands, purchasing syndicated sales data from IRI or Nielsen is a critical part of understanding the journey their products make from distribution through to purchase. Sure, your distribution data can tell you exactly what you shipped to each retailer and when, but it does little to help you understand what happens to your products between when they arrived at the store through the back door and when they left in a shopping cart through the front door.

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GameStop to report today on turnaround progress

RetailWire

The second quarter of the year is typically the slowest for GameStop. The company’s new earnings report, due today, is also the first quarter during which the retailer’s new executive team and board of directors have been in place.

Retail 52
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib