Forrester eCommerce
MARCH 2, 2020
What is the employee experience of a pandemic? Companies are making plans, governments are tracking the spread of the virus, but who is listening to the voice of the employees? What impact are they experiencing because of the coronavirus, even if they aren’t exposed to it? Help us track and share that. TAKE THE 10-MIN […].
BigCommerce
MARCH 2, 2020
We won’t try to bat you on the head with the whole “retail is not dead” narrative.
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Forrester eCommerce
MARCH 2, 2020
Forrester’s customer experience (CX) research team published more than 100 reports in 2019. I just published a report that pulls together our most important CX findings from those publications and highlights them in one place. The report is called Forrester’s Top CX Research Findings Of 2019. The key discoveries that I feature in this new […].
ROI Revolution
MARCH 2, 2020
Published March 2, 2020. In an exciting recent announcement , which was followed by an email to merchants, Google provided more information about the surfaces across Google program. Originally announced in mid-2019 as a program to freely showcase merchants’ products on Google search results and across Google’s managed platforms, retailers were ecstatic about the potential of receiving more unpaid traffic.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
MARCH 2, 2020
Let’s face it: Web Application Firewalls (WAFs) rarely excite the security imagination. WAFs have been ubiquitous for at least 15 years and play an important role in detecting and blocking “OWASP Top 10” application level attacks like SQL injection and cross-site scripting. WAFs are table stakes in any environment, but they suffer from the perception […].
Ecommerce Platforms
MARCH 2, 2020
If you’re searching for a Modalyst vs Spocket review, you’re in luck because we’ve written one for you. There are so many different options out there for someone running an ecommerce store or thinking of starting one up, so much so, that it's really confusing trying to find the best one out there. It's vital to understand from the get-go that today’s consumers are proudly internet-intelligent.
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A Better Lemonade Stand
MARCH 2, 2020
Want to work from anywhere in the world? Check out these 20 remote working locations around the world that are perfect for the digital nomad lifestyle! The post 20 Best Remote Working Locations Around the World for Digital Nomads appeared first on A Better Lemonade Stand.
Forrester eCommerce
MARCH 2, 2020
“Headless commerce” is the ubiquitous, abstract description of the modern commerce suite. Technical folks talk about it as if it’s the new gold standard, and you’re probably wondering if you’re expected to change your entire commerce stack. There’s one not-so-small problem though: “headless” means something different depending on who you ask – and where you […].
Omnisend
MARCH 2, 2020
Are you looking to get started with email marketing? Or maybe you’re looking for an alternative to Mailchimp? Finding the best email marketing service can be hard. There are many options to choose from and finding the right one is not as easy as saying: “This one is the best for all.” Depending on the Read more The post Email Marketing Comparison: Campaign Monitor vs.
Forrester eCommerce
MARCH 2, 2020
Virtual assistants such as Amazon’s Alexa, Apple’s Siri, and Google Assistant are among the set of emerging personal technologies that Forrester clients ask us about, especially as consumers embrace smart speakers. Forrester forecasts (US and EU-5) the rapid adoption of smart speakers by households. But Forrester Analytics’ Consumer Technographics® data shows that consumers still use […].
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Profitero
MARCH 2, 2020
Here at Profitero, we use the term “digital shelf” frequently to describe what we do and why we do it. However, digital shelf is much more than a buzzword, it is an important concept to understand in the world of eCommerce. Brands spend around $500 billion per year for physical retail shelf space , when in reality, consumers increasingly are choosing to shop online on the digital shelf instead.
Forrester eCommerce
MARCH 2, 2020
Digital transformation, innovation, and customer obsession top businesses’ strategic agendas. Enterprise architecture (EA) teams must enable these goals with the right technology roadmap and with internal operating models that can help enterprises attain their goals. EA programs have left behind their old role of centralized and largely disengaged planning and have moved pragmatically into making […].
Sailthru
MARCH 2, 2020
Days after Princess Margaret’s birth in August 1930, the Sunday Express newspaper consulted a celebrated palm reader to do her star chart. He wasn’t available, so his assistant, an astrologer named R.H. Naylor, filled in. Consulting the planets’ position during the exact moment the princess was born, Naylor predicted “events of tremendous importance to the Royal Family and the nation will come about near her seventh year.
Forrester eCommerce
MARCH 2, 2020
Only great implementation can bring great software to life, which means that business and technology leaders need their service providers and software vendors to work brilliantly together. You need them both to sit at the table when you’re making a decision or negotiating a contract, or you risk a “he said-she said” disconnect. That’s always […].
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Omniconvert
MARCH 2, 2020
It is that time of the year again when managers, executives, interns, and almost everyone in the team huddle together. The post 7 Trends That Will Characterize Customer Service In 2020 appeared first on ECOMMERCE GROWTH Blog.
Forrester eCommerce
MARCH 2, 2020
Many of the lessons the former GE CEO preached — such as hiring great talent and empowering them to lead — remain important.
Salsify
MARCH 2, 2020
As the purchase journey continues to evolve, brands must find ways to meet diverse shopper demands for product information quickly. This control and agility are required for success on the digital shelf.
Algopix
MARCH 2, 2020
AI-based algorithms and other sophisticated tools provide you with an immense amount of data about your website’s performance. You can follow customer journeys, customize offers, gauge products’ success or failure, measure traffic and session times, and much more. While all this data enables you to grasp many of your strengths and weaknesses, it only provides insights about your own performance over time.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Technology Review
MARCH 2, 2020
The international trade rules, widely known as Incoterms have come into force this month, changing how the international trade of goods is conducted potentially having a major impact on importers and exporters across the globe.
RETAIL MANAGEMENT SOFTWARE
MARCH 2, 2020
According to the latest reports from NRF 2020 Report and Survey, Consumers are most likely to spend an average of $30.19 on family members other than their spouses compared to $29.87 in the previous year; $14.69 on their close friends, up from $9.78; $14.45 on their children’s classmates and teachers, up from $8.63; $12.96 on their work collaborators, up from $7.78; and $12.21 on their beloved puppies.
iQmetrix
MARCH 2, 2020
Retailers are increasingly seeking to integrate a variety of capabilities into their POS in order to help streamline their business operations and provide a more well-rounded customer experience. It is important now more than ever before to add a partner integration to create a winning strategy.
RETAIL MANAGEMENT SOFTWARE
MARCH 2, 2020
According to the latest reports from NRF 2020 Report and Survey, Consumers are most likely to spend an average of $30.19 on family members other than their spouses compared to $29.87 in the previous year; $14.69 on their close friends, up from $9.78; $14.45 on their children’s classmates and teachers, up from $8.63; $12.96 on their work collaborators, up from $7.78; and $12.21 on their beloved puppies.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
iQmetrix
MARCH 2, 2020
Have you ever noticed how hard it is to keep in touch with all the friends you’ve made in your life? You try and write, call, email, or text, but you only have so many hours in a day and it’s difficult to give the same amount of attention to everyone.
RETAIL MANAGEMENT SOFTWARE
MARCH 2, 2020
According to the latest reports from NRF 2020 Report and Survey, Consumers are most likely to spend an average of $30.19 on family members other than their spouses compared to $29.87 in the previous year; $14.69 on their close friends, up from $9.78; $14.45 on their children’s classmates and teachers, up from $8.63; $12.96 on their work collaborators, up from $7.78; and $12.21 on their beloved puppies.
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