lateshipment
NOVEMBER 3, 2024
A high return rate is a concern for any e-commerce business. However, most brands still don’t have a proper returns system in place to optimize the final leg of the post-purchase loop. In most cases, customers who initiate returns didn’t expect things to go this way in the first place, thus, the key is to NOT make the returns process even more stressful for them.
Forrester eCommerce
NOVEMBER 3, 2024
Despite slowing economic growth, Singles Day 2024 is shaping up to be one of the most competitive and innovative shopping events yet. Here’s what to expect for this year’s online retail extravanganza.
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365 Retail
NOVEMBER 3, 2024
Sephora has announced the opening date of its latest UK store at Bluewater Shopping Centre, set for 27 November. This new location will mark Sephora’s seventh store opening in the UK since its return in 2022, and will bring an expansive 4,593 sq ft retail space filled with exclusive beauty offerings and immersive in-store experiences. Timed to open just ahead of Black Friday and the Christmas shopping season, Sephora’s new Bluewater store will become a key destination for beauty enthusiasts in t
lateshipment
NOVEMBER 3, 2024
A high return rate is a concern for any e-commerce business. However, most brands still dont have a proper returns system in place to optimize the final leg of the post-purchase loop. In most cases, customers who initiate returns didnt expect things to go this way in the first place, thus, the key is to NOT make the returns process even more stressful for them.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
RetailWire
NOVEMBER 3, 2024
McDonald's McFlurry machines can now be repaired by the company.
lateshipment
NOVEMBER 3, 2024
Did you know that over 40% of your e-commerce stores support tickets are post-purchase related? A large chunk of them are primarily WISMO or WISMR. Under traditional processes, a ticket is created, an anxious/ angry customer is on the other end, you manually check their order status with the shipping carrier, apologize for the issue, and hope they forgive you enough by continuing shopping.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Groove
NOVEMBER 3, 2024
When digital marketing and eCommerce exploded into the retail market, a considerable amount of the conversation revolved around B2C customers and their purchases. However, the B2B eCommerce landscape has begun to rapidly evolve, driven by advancements in technology and changes in buyer expectations. The growing competition in this space compels B2B businesses to find new ways to engage their target audiences so that they can grow their market share.
RetailWire
NOVEMBER 3, 2024
Wendy's has announced their future plans for success while trimming some fat.
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