Forrester eCommerce
SEPTEMBER 16, 2022
Software-defined WAN (SD-WAN) has started to ride off into the sunset (which is long overdue). For some time, you might see some vendors wandering around aimlessly, hoping to sell you a SD-WAN solution, but for the most part, the networking market is moving on. It didn’t happen like I predicted. I thought the SD-WAN acronym […].
Retail TouchPoints
SEPTEMBER 16, 2022
Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. And at a time when knowing and resonating with your customer is the key to survival, retail brands are hoping to get further context.
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Forrester eCommerce
SEPTEMBER 16, 2022
Learn which four emerging technologies could help your brand create truly differentiating consumer experiences.
Retail TouchPoints
SEPTEMBER 16, 2022
GameStop has announced a new perk for its loyalty members in the Web3-based competitive trading card game “ Gods Unchained ” as the retailer continues to look for new ways to revitalize its business. The exclusive program will give GameStop PowerUp Rewards Pro members a unique code that they can redeem for “Gods Unchained” expansion packs. Each pack will consist of a set of collectible NFT trading cards that Pros can trade, sell or use in the game.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
BigCommerce
SEPTEMBER 16, 2022
Without a doubt, ecommerce is experiencing massive growth.
Retail TouchPoints
SEPTEMBER 16, 2022
Huge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. In fact, global ecommerce sales are expected to top $5.5 trillion in 2022 and represent 21% of all retail sales. That means the 2022 Black Friday will be even more hectic for online retailers around the globe.
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Retail TouchPoints
SEPTEMBER 16, 2022
Rogers & Hollands , an omnichannel jewelry retailer, recently implemented Oracle Retail Xstore Point-of-Service throughout its more than 70 stores. The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions.
Forrester eCommerce
SEPTEMBER 16, 2022
Will enterprises pay big money for both public cloud IaaS and VMware cloud infrastructure services just to get past hyperscaler lock-in? That’s VMware’s wager in a multicloud and hybrid world, and the company’s flagship user event touted a series of services and offerings to convince customers to take VMware with them as they move from […].
Retail TouchPoints
SEPTEMBER 16, 2022
Shopping list marketing and insights platform AdAdapted has launched Shoppable Video Ads. The offering can help retailers and brands seamlessly tell their brand story while increasing conversions and gathering customer insight through mobile browser, mid-article or stand-alone video. These ads can enable brands to build ecommerce campaigns on AdAdapted’s Shopping List Marketing mobile ad platform.
BigCommerce
SEPTEMBER 16, 2022
Happy National Hispanic Heritage Month!
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
SEPTEMBER 16, 2022
Mexican luxury department store Liverp o ol has reportedly taken a 9.9% passive stake in Nordstrom in a deal valued at $293.8 million , according to Reuters. Liverpool said in a statement that “this operation represents an attractive opportunity to diversify assets geographically.”. The deal makes Liverpool one of Nordstrom’s largest stakeholders. Founder Bruce Nordstrom held a 15.9% stakes as of December 2021, while his sister Anne Gittinger controlled 9.7% of shares, according to data from Ref
Forrester eCommerce
SEPTEMBER 16, 2022
(Liz Herbert and I worked on this post together.) The history is ancient, but still relevant. Arthur Andersen shut down in scandal (most famously associated with Enron fraud) and birthed Accenture, now at more than $50 billion in revenue and 700,000 employees strong. The other Big Four came under investigation, too, with multiple accusations emerging […].
Retail TouchPoints
SEPTEMBER 16, 2022
As part of its initiative to provide greater loyalty rewards, IKEA U.S. has bolstered the IKEA Family program by offering: 5% off eligible in-store purchases; Special product offerings; and Reduced fees on select online delivery options. These benefits are being offered on top of existing rewards such as special product offers, exclusive access to events and workshops, and a complimentary coffee or tea at the IKEA restaurant.
lateshipment
SEPTEMBER 16, 2022
For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. However, for e-commerce retail businesses the next 3 months (From Halloween to New Year) are pretty hectic, as they have to come up with new initiatives to sell more products, delight all customers, and most importantly have a season to remember.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
SEPTEMBER 16, 2022
This story has been updated to include comment from Amazon. In a complaint filed Sept. 14, 2022, California Attorney General Rob Bonta alleged that Amazon engaged in anticompetitive price blocking practices that increased product pricing for California customers. The lawsuit, which was filed through the San Francisco Superior Court, alleges violations of California’s Unfair Competition Law and Cartwright Act, which prohibits trusts that restrict commerce or trade.
FastSpring
SEPTEMBER 16, 2022
In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups). Professional moderation. Less focus on venture capital or funding rounds.
Retail TouchPoints
SEPTEMBER 16, 2022
Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are a concern and 62% expecting their living costs to increase even further in the next six months, according to EY ‘s Future Consumer Index. EY Global Consumer Leader Kristina Rogers believes that shoppers remain positive about the future despite low sentiment levels, but the end of pent-up demand from COVID-19 means “they may be less willing to accept further prices rises,
FastSpring
SEPTEMBER 16, 2022
It’s hard enough to guide a company through a period of heavy inflation or during a recession. But it becomes much more difficult when they’re occurring at the same time. This is stagflation — and economists are predicting a period of stagflation to last into 2024. You may already be thinking about ways to reduce your expenses and shift your overall growth strategy.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail TouchPoints
SEPTEMBER 16, 2022
Collectibles brand Funko and entertainment icon Snoop Dogg are teaming up for a new product line that will be showcased in a co-branded store set to open in Inglewood, Calif. early next year. “Snoop Dogg is an entertainment powerhouse and remains one of the most innovative and versatile figures in the entertainment industry,” said Andrew Perlmutter, CEO of Funko in a statement.
RetailDive
SEPTEMBER 16, 2022
Parent Authentic Brands Group announced a deal with Korean-based lifestyle company Gloent Group to develop, manufacture and distribute products.
RetailWire
SEPTEMBER 16, 2022
Liverpool, the high-end department store chain, has acquired a 9.9 percent stake in Nordstrom. The Mexican company reported double-digit sales growth in the second quarter, which it attributed to its inventory management expertise, solid merchandising and higher prices. Liverpool said it took the stake in Nordstrom because it saw the retailer as “an attractive opportunity to diversify assets geographically.
RetailDive
SEPTEMBER 16, 2022
The state’s attorney general alleges that the e-commerce giant keeps sellers and wholesalers from offering lower prices outside its site.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Smile.io
SEPTEMBER 16, 2022
When it comes to spending and having economic buying power, Latinos are rapidly becoming a key component in growing brands and increasing customer loyalty. It’s estimated that the buying power of Latinos grew by 87% from 2010 to 2020, to more than $1.9 trillion. While the number of Latino-owned businesses has grown to 34% in the last 10 years alone, compared with a 1% growth for all other small businesses.
RetailDive
SEPTEMBER 16, 2022
The designer “had no choice” because the brand failed to comply with unspecified “contractual obligations,” his attorney said.
Omniconvert
SEPTEMBER 16, 2022
Read this step-by-step guide, complete with Customer Profitability formula, benefits, and the mindset you need to improve it. The post Customer Profitability Analysis – benefits, guide, and ideas for improvement. appeared first on Omniconvert Ecommerce Growth Blog.
RetailDive
SEPTEMBER 16, 2022
Brands can email message directly to shoppers who don’t follow them by using the free Tailored Audiences tool, which is currently in beta.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
GetElastic
SEPTEMBER 16, 2022
In today’s competitive market, many commerce brands are faced with the challenge of delivering omnichannel customer experiences , outshining the competition, and maintaining customer loyalty. If you’re still using a traditional eCommerce catalog management tool, which forces manual catalog uploads or struggling to make bulk changes to product attributes, there are other methods that allow you to handle these tasks with ease.
RetailDive
SEPTEMBER 16, 2022
In response to shrinkage concerns, retailers expect to spend more on loss prevention and technology, a new NRF survey found.
eCommerce CEO
SEPTEMBER 16, 2022
These are pretty exciting times for ecommerce. People are buying through online shopping more than ever. 22% of retail sales are estimated to come from. Read more.
RetailDive
SEPTEMBER 16, 2022
The untimely breakup with Ye, also known as Kanye West, may be the brand’s most high-profile — but it’s not its first.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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