Wed.Oct 14, 2020

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The Decade Of The Channel Ecosystem Accelerates With Massive Software Consolidation

Forrester eCommerce

A couple of years ago, I made the prediction that we were entering the third stage of sales and marketing — the decade of the channel ecosystem. With over 75% of world trade flowing indirectly, I started to sense an influx of investment in and attention on indirect sales by firms in all industries. Looking […].

Channel 440
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Meet Your Customers Where They Are This Holiday Season

BigCommerce

The holidays are fast-approaching and this year’s unique challenges are having us take a trip back to the drawing board.

Customer 432
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Determine Your Pandemic Mode In Order To Plot Your Path To Recovery

Forrester eCommerce

The best actions you can take right now as a business leader for your company depend on the mode your firm is in in the current recession. The new report Assess Your Recovery Potential that I just completed with my colleague Jay Pattisall introduces Forrester’s Pandemic Assessment which will determine your company’s mode and then […].

Customer 440
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How to Use Hashtags on YouTube

Kissmetrics

Hashtags for YouTube have evolved over the past several years. It’s now easier for content creators to classify their videos and make them more discoverable, and it’s simpler for viewers to find the content they want. We’re going to explore what hashtags for YouTube are, why you should use them, and how to find the best ones to help your videos appeal to the right audience.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Predictions 2021: Asia Pacific Will Lead The World Out Of COVID-19

Forrester eCommerce

Forrester analysts from across the Asia Pacific region provide insights on what to expect in the year 2021.

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Ecommerce Fraud Protection for Online Merchants: The Ultimate Guide

BigCommerce

The news for online merchants is good and bad.

eCommerce 480

More Trending

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Fabletics Exec Reveals Key Strategies Behind 150% YoY Pinterest Growth

Retail TouchPoints

Advertising on Pinterest has provided a dramatic success story for Fabletics , including 150% year-over-year growth in 2019, but it wasn’t an overnight success. The subscription activewear retailer had to adjust its strategies to align with the unique strengths of the Pinterest platform. “Pinterest entered our ‘game’ in 2017, and 2018 was about unlocking scale, when we worked through a lot of kinks,” said Aubrie Richey, VP, Customer Acquisition and Media at Fabletics Group.

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Handling Complication And Complexity In Marketing Measurement

Forrester eCommerce

How to quantify the full value delivered by a B2B marketing organization is a problem that continues to inspire and frustrate in equal measure, even though technology has enabled tracking and reporting that was out of reach for most organizations a decade ago.

Marketing 278
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How Woodman’s Markets is Harnessing In-Store ‘Anti-COVID Robots’

Retail TouchPoints

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner. They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference.

Marketing 279
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CMOs: Understand The Ebb And Flow Of US Consumer Energy Through 2020

Forrester eCommerce

“Change is constant” is an adage that haunts 2020, and consumer emotions are fluctuating with every shock to the consumer’s world. Forrester’s Consumer Energy Index reveals that the COVID-19 pandemic is causing US consumers to feel measurably more fragmented and disconnected, doubtful that people and organizations will follow through on their promises, distracted, and vulnerable […].

Consumer 235
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Bob’s Discount Furniture Names President and CEO

Retail TouchPoints

Bob’s Discount Furniture announced that Bill Barton has been appointed President and CEO of the company, effective Nov. 3. Barton will succeed Ted English, who has been serving as Interim CEO since June and will continue in his role as Executive Chairman. Barton brings more than three decades of experience developing and leading high-growth businesses to his new role at Bob’s Discount Furniture.

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Unalike Holiday Email Campaigns 2020: The Who, How, and When

Omnisend

Reading Time: 4 minutes. This year, the holiday shopping season will expand beyond Gray November into October, resulting in an early and prolonged period that merely includes a few tentpole periods, like Black Friday week, instead of relying on them. With our mission to cut through the typical holiday B.S., we’ll provide you exactly what you need to know to plan your email campaigns for a successful season.

Download 190
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How Brands Can Prepare for the Biggest Digital Holiday Season to Date

Retail TouchPoints

2020 has been a year marked by a series of uncertainties. Many companies have seemingly been flying blind the past several months, attempting to weather the fallout from our COVID-19 new normal and pivot their operations in response to our anticipated next normal. Many business leaders are understandably somewhat disoriented by the rapid changes we have all experienced this year.

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8 Reasons You’re Getting High Traffic But Low Conversions in eCommerce Store

MakeWebBetter

Generating traffic but no sales? You’re not the only one. There are thousands of other merchants that are sailing on the same boat. And the worst part is they still don’t know the actual reason(s) behind it. The reason that is stopping your visitors from becoming paying customers? This leads you to perform Google searches […]. The post 8 Reasons You’re Getting High Traffic But Low Conversions in eCommerce Store appeared first on MakeWebBetter.

eCommerce 145
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Walmart Splits Black Friday Promotion into Three Events Across November

Retail TouchPoints

Walmart will adapt to what is shaping up to be an extended holiday season by spreading out its Black Friday promotions across three events that will span most of November. All three sales will encompass both ecommerce and brick-and-mortar purchases, and Walmart will let shoppers collect Black Friday orders via curbside pickup for the first time. The first Black Friday Deals for Days event will begin online Nov. 4 and add new in-store deals on Nov. 7, with an emphasis on toys, electronics and hom

Events 213
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Best Tools for Boosting Amazon Sales and Workflows

Ecommerce Platforms

Whether you're fullfilling products through Amazon or working with a different third-party fullfillment center, one thing is certain: you should at least be taking advantage of the Amazon infrastructure. After all, it makes sense to sell on Amazon since it allows you to connect with new customers, test different selling techniques, and get a piece of the 232 billion dollar sales pie.

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Ameex AmChat Enables More Flexible Conversational Commerce

Retail TouchPoints

Ameex Technologies offers AmChat , a conversational commerce solution that aims to increase shopper engagement, conversions, personalization, retention and satisfaction while reducing bounce rates and abandonment. Ameex can also tailor the platform to assist with a retailer’s unique goals. AmChat directly leverages each ecommerce store’s data through APIs, to get the platform up and running with goal-oriented functionality almost instantly.

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Top 5 reasons why Customer Value is vital for your business – eCommerce Growth Tips Ep. 3

Omniconvert

Sometimes, acquiring customers feels like pouring water into a leaky bucket – too much effort, no real gain. Ever feel. The post Top 5 reasons why Customer Value is vital for your business – eCommerce Growth Tips Ep. 3 appeared first on ECOMMERCE GROWTH Blog.

eCommerce 113
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lambrini brings back Strawberry and Cherry flavours

TalkingRetail

Perry brand Lambrini is bringing back two of its flavoured variants, following “extensive customer feedback calling for their return”. Lambrini’s Cherry and Strawberry variants are available now to Best One, Go Local, Day Today, and Key Store (Scotland) retailers, priced at £2.99.

Consumer 116
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Customer Retention – A Smart Business Strategy

Ecommerce Guru

Are you planning to take your business to new heights? Do you often prefer you to maintain better and long-lasting customer relationships? Then the best business strategy you have is Customer retention. It is the process of engagement of existing customers in order to continue buying products from your business. The best customer tactics let you earn your customer’s trust and build long-lasting relationships with your customers.

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Concern for retail business in Northern Ireland with new lockdown looming

TalkingRetail

The trade association representing retailers in Northern Ireland says it is concerned about the impact of new lockdown measures on outlets. Pubs and restaurants face new restrictions from Friday evening, in a bid to stem cases of Covid-19, while schools will close from Monday, first minister Arlene Foster said today. The executive also announced that.

Retail 111
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Allure designs holiday shopping issue around virtual try-on experiences

RetailDive

Working with Perfect Corp., the publisher created an "Ultimate Guide to Shopping" that uses QR codes and AR to align with a season set to skew toward mobile.

Mobile 111
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How To Design A Unique And Memorable Logo For Your Online Business?

MakeWebBetter

Have you ever noticed that if you happen to forget a company’s name, you will recognize it as soon as you see the logo? A logo is not just a symbol but a trademark that increases the recognition of a business. Today eCommerce business owners invest in logo design to make their brands stand out […]. The post How To Design A Unique And Memorable Logo For Your Online Business?

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Bed Bath & Beyond to sell Christmas Tree Shops banner

RetailDive

Combined with a sale of its Linen Holdings business and a distribution center, the home goods retailer expects to generate some $250 million from the deals.

Retail 122
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Prime Day 2020: Top observations & Day 1 category winners

Profitero

With the first 24 hours of Prime Day in the books, we had an opportunity to sort through our biggest observations so far. Here’s what we found: What was the same as last year? 1) Amazon promoted its own products — very aggressively. No surprise that Amazon is pushing its own devices and private label products hard. The retailer wants all consumers, Prime members or not, as part of its Alexa ecosystem so it can continue to sell them add-on products and services and increase their lifetime custome

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Ascena moves to sell Justice tween brand

RetailDive

The apparel brand, once the top performer, has faltered in recent quarters, but CEO Gary Muto expects its bankruptcy auction to be competitive.

Apparel 126
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Pricing Tricks for Your Best BF/CM Ever

Omniconvert

Black Friday and Cyber Monday (BF/CM) 2020 are fast approaching. As a retailer or ecommerce store owner, you must start. The post Pricing Tricks for Your Best BF/CM Ever appeared first on ECOMMERCE GROWTH Blog.

Blog 78
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Ecomdash August & September 2020 Product Updates

ecomdash

As we head into Q4, our product development team has added a few new updates and features just in time for the busy holiday season. Check it out here. The post Ecomdash August & September 2020 Product Updates appeared first on Ecomdash.

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Online retailers risk alienating older generations amid a rush to digitise during COVID

Retail Technology Review

The shift towards online shopping risks alienating older consumers in the event of another lockdown, according to research by global commerce agency 5874 Commerce.

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Forecourt crime falls during lockdown but is now on the rise once again

TalkingRetail

Garage forecourt crime fell to its lowest level since 2015 when the national lockdown was imposed but is now on the rise again. New figures from the British Oil Security Syndicate (Boss) covering the second quarter of 2020 – the period when the lockdown was operating – show that crime fell by 50% to 99.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio