Forrester eCommerce
JULY 27, 2022
Is your organization starting to embrace the idea that value for customers matters? Great. But your organization cannot “deliver” it. No one can. That’s not how value works. Check out this 90-second video below (no audio) to learn: Three truths about value for customers that explain why no organization can “deliver” it.
Retail TouchPoints
JULY 27, 2022
Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. At full capacity, the facilities, to be located in North Little Rock, Ark.; Aurora, Colo.; and Salem, Ore., will create up to 1,100 jobs. The North Little Rock DC represents a $140 million investment, and it will serve as a dual facility capable of supporting the perishables-focused DG Fresh supply chain networ
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Forrester eCommerce
JULY 27, 2022
What Topics Will You Be Covering at Forrester? I am very excited to be covering security and risk for operational technology (OT) environments including the critical infrastructure and manufacturing industries. This is a growing area of concern because OT specific attacks are increasing, and the stakes are higher with the potential impact to human safety […].
Retail TouchPoints
JULY 27, 2022
Photo courtesy of Sleep Number. Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile, digitally powered brick-and-mortar concept centered on sustainable design. This new greener store incorporates technology inspired by its Sleep Number 360 product and research supported by its own data to promote sleep health.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
BigCommerce
JULY 27, 2022
What do sports and ecommerce content have in common?
Retail TouchPoints
JULY 27, 2022
Glossier products will be available at Sephora stores in the U.S. and Canada, as well as online and via the retailer’s app, in early 2023. In a LinkedIn post, Glossier CEO Kyle Leahy wrote “We’re inspired by their [Sephora’s] vision for beauty discovery, and have heard (many times!) that our customers want to find us there.”. While it’s primarily an ecommerce company, Glossier had operated three brick-and-mortar stores but was forced to close them in early 2020 due to the COVID pandemic.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JULY 27, 2022
Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. 15, 2023, with Jay Schmidt taking the reins as the top executive. Caleres is the parent company of footwear brands such as Famous Footwear , Blowfish Malibu , Dr. Scholl’s Shoes , Naturalizer and Sam Edelman. In her new role of Executive Chairman, Sullivan will continue to lead the board of directors in addition to working with Schmidt and the Caleres leadership team to direct str
Digital Doughnut
JULY 27, 2022
Picture the scene. Your business spends tens — or even hundreds — of thousands of pounds developing a branded mobile app. Your customers open it, find it useful, and even enjoy using it. You have their attention, their interest, and an opportunity to capture their data. Great job. But what happens next?
Retail TouchPoints
JULY 27, 2022
The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. According to a recent McKinsey report , click-and-collect and delivery orders increased by approximately 50% during the COVID-19 pandemic. Experts project that grocery ecommerce will double in the next five years. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to me
RetailDive
JULY 27, 2022
As the traditional mall declines, a lot is riding on how well the department store can execute its small-format, strip-center strategy. And whether it should.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JULY 27, 2022
Macy’s Herald Square flagship began hosting a new retail concept from Clinique , on July 21, 2022. The Clinique Lab emphasizes the science behind the heritage beauty brand’s ingredients. Designed to align with Clinique branding elements such as language and color palette, The Lab promotes the brand’s commitment to leading skin diagnosis and appropriate solutions.
Digital Doughnut
JULY 27, 2022
New independent research* commissioned by Fasthosts, a leading provider of domains, online business tools and professional hosting services, has highlighted that web professionals could be lured into a false sense of security when it comes to marketing their business to prospects.
Retail TouchPoints
JULY 27, 2022
Q&A with Rob Avery, VP of Professional Services, STRATACACHE. Retail TouchPoints (RTP): What are the most important connected store trends for retailers to focus on? Rob Avery: Personalization has been around for a long time. With technology, loyalty apps, computer vision and everything from license plate readers to facial recognition, all the IoT features that we can offer know who you are while you’re there.
RetailDive
JULY 27, 2022
The company’s e-commerce gamble “didn’t pay off,” CEO Tobi Lütke said, and it expects operating losses through the rest of the year.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
ChannelAdvisor
JULY 27, 2022
Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. Today, consumers expect it for every online purchase. But someone has to pay for it. . So, is it better to pass shipping fees to customers as part of perceived free shipping — or to itemize transactions so shoppers see a lower price and shipping added on?
RetailDive
JULY 27, 2022
In bankruptcy, the cosmetics giant is trying to retain staff it says are critical to operations after recent years of stress and turmoil.
ROI Revolution
JULY 27, 2022
If you are like me (and anyone else who has caught onto the Performance Max and GA4 transition), you’re probably curious about all the changes taking place in the ecommerce industry. You might be wondering, Have the standards for my product feed changed, too? Or do we need to change the information we send for our catalogs to be shown? With so many changes taking place, it can be daunting to ensure you and your team are up to speed with the opportunities – all the while managing your busin
RetailDive
JULY 27, 2022
Sales in the region, once predicted to be flat year over year, are now projected to decline by double digits, leading to cuts across the retailer’s guidance.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
JULY 27, 2022
CVS Pharmacy allows pharmacists and associates to refuse to sell birth control products to customers based on moral or religious grounds. The company’s policy requires that responsibility for filling the prescription or completing the purchase be turned over to another team member. Rival Walgreens, which has a similar policy, is now the target of a boycott after team members refused to sell birth control products to customers.
RetailDive
JULY 27, 2022
The week of the event drove “record” online spending of $22.4 billion, according to the research firm.
RetailWire
JULY 27, 2022
Large consumer packaged goods companies have passed along price increases to cover higher costs and to boost profit margins. Don’t expect these companies to begin lowering prices as the price of gas and raw materials falls. Consumers continue to purchase everyday staples despite corresponding sticker shock.
RetailDive
JULY 27, 2022
New facilities in Chicago and Denver will help free up store space, batch orders and ease deliveries.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
JULY 27, 2022
Brent Thill, senior research analyst at Jefferies, says that consumers are concentrating their purchases in stores, going to restaurants and taking vacations at the moment. That means that Amazon.com is temporarily out of sync with its customers. “I think the consumer spend is away from where Amazon’s core is, but I think it’s going to come back over time and they’ll return to growth and better margins,” said Mr.
Funnel.io
JULY 27, 2022
As we covered in a recent article , data transformation is a critical part of data maintenance and analysis. But what data transformation tools are available to a modern marketer like yourself?
RetailWire
JULY 27, 2022
Klondike has discontinued the Choco Taco, which was first created in 1983. The company explained its decision by saying, “We’ve experienced an unprecedented spike in demand across our portfolio and have had to make very tough decisions to ensure availability of our full portfolio nationwide. We’re very sorry for any disappointment!”.
RetailWire
JULY 27, 2022
Chipotle said it would raise prices again in August after reporting disappointing sales in the second quarter. Earnings per share were $9.30, better than the $9.04 expected by Wall Street. “The low-income consumer definitely has pulled back their purchase frequency,” CEO Brian Niccol said. “Fortunately for Chipotle, you know, the majority of our customers are a higher household income consumer.”.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
JULY 27, 2022
A Family Dollar/Dollar Tree combo store is opening in South Plainfield, NJ. The 19,500-square-foot store will operate in a space that previously housed an Aldi. “Dollar Tree has had significant early success with this new combo-store format and targeted this desirable market for expansion,” said Vanessa Fernandez-Kelty, leasing representative for the store.
RetailWire
JULY 27, 2022
Wawa has agreed to pay $8 million to the attorneys general for seven states to settle a suit that faulted the chain because its systems were hacked in 2019, potentially exposing customers’ credit and debit card data in the process.
RetailWire
JULY 27, 2022
Consumer brand companies are looking to cut costs where they can and that includes product packaging, which is coming in smaller sizes, lighter weights and more mundane colors. “Flaps on the top of boxes are getting shorter, or the box itself is thinner,” said Lisa Pruett, president of RRD Packaging Solutions. “Two years ago these changes may have been minor.
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