Thu.Dec 10, 2020

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The Big Acceleration

Forrester eCommerce

The Roaring '20s followed the pandemic of 1918/1919. The Big Acceleration, shifting society to digital, virtual, and experiences, could usher in the Roaring 2020's, a period of fast growth and dynamism.

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Best Online Reputation Management

Kissmetrics

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. You’re already doing so much for your business. How do you successfully manage your online reputation, too? You can do it and do it well. But if you’re already managing a lot, your best bet is outsourcing it to an ORM, or an online reputation manager.

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Sizing The AI Software Market: Not As Big As Investors Expect But Still $37 Billion By 2025

Forrester eCommerce

Forrester forecasts the AI software market will grow to $37 billion by 2025. Find out what's driving the growth and where the limitations are in this blog post.

Marketing 518
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Target Joins Coalition Aimed at Creating New Opportunities for Black Americans

Retail TouchPoints

Target has become a founding member of OneTen , a coalition of 37 companies that aim to train, hire and advance 1 million Black Americans who lack a four-year college degree. The organization’s 10-year goal will be to move them into family-sustaining jobs with opportunities for advancement. Target also plans to make a financial contribution to OneTen and create sustainable new jobs internally over the next three to four years.

Other 299
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Hope You Got A Gift Receipt For Those Three French Hens!

Forrester eCommerce

This is the third in a series of blog posts that provide demand and account-based marketing best practices in honor of the 12 days of Christmas.

Gifts 265
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Petco Launches New Digital Offerings, Same-Day Delivery

Retail TouchPoints

Petco has debuted a host of new digital offerings including a newly redesigned website, an enhanced Petco app experience, new online tools for pet parents and no-fee same-day delivery, available nationwide in partnership with DoorDash. Featuring a new interface that makes shopping easier, faster load times and more information for pet care, the revamped Petco.com is designed with a health- and wellness-forward approach that enables customers to shop their local store via in-store or curbside pic

Books 279

More Trending

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Moxtra Digital Branch Helps Apps Offer In-Store Customer Service Anywhere

Retail TouchPoints

The Moxtra Digital Branch solution provides a web and mobile platform designed to make it easy for customers to engage with retailers at their own convenience. Retailers can deliver a continuous, high-touch customer service experience from virtually anywhere, enabled by an integrated suite of collaboration capabilities within its app. The platform also helps management track and measure how the organization is performing against its goals.

Customer 279
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The End of Scarcity

Steve Dennis

“To my mind the old masters are not art; their value is in their scarcity.” – Thomas A. Edison. Before the age of digital disruption, scarcity played in a big role in determining retail’s winner and losers. Sure, having a compelling value proposition was helpful, but in many cases sheer lack of reasonable alternatives allowed for some pretty average retailers to do quite well for a long time.

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Shopko Optical Taps Site Selection Tool for 50 Planned Store Openings

Retail TouchPoints

Shopko Optical has partnered with SiteSeer Technologies to harness its suite of analytic tools, with plans to use them for site selection during an upcoming brick-and-mortar expansion phase. The retailer previously worked with SiteSeer in 2019 when it opened 80 new stores in 180 days, and it will once again utilize the solution provider to help reach 50 openings in 2021.

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Sendinblue vs ActiveCampaign (Dec 2020) – Which One Is the Absolute Best?

Ecommerce Platforms

When it comes to picking the right email platform for your business, there are loads to choose from. So, to help narrow down your search, we're comparing two of the industry's major players: Sendinblue and Activecampaign. Hopefully, by the end of this Sendinblue vs ActiveCampaign review, you'll have a better idea of which (if either) software is best for your needs.

Live Chat 104
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Report: Amazon Considering $100 Million Stake in Indian Pharmacy

Retail TouchPoints

Amazon is reportedly considering making a $100 million investment in India-based Apollo Pharmacy , people familiar with the matter told Economic Times. Should the deal go through, Amazon would gain access to a major retail chain with 3,700 pharmacy locations. Both Amazon and Apollo Pharmacy parent company Apollo Hospitals declined to comment on the potential deal.

Retail 228
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Designer Brands mulls the closure of as many as 80 stores

RetailDive

The footwear retailer struggled to get its inventory right in the third quarter, as the pandemic resurgence once again drove down store traffic.

Retail 137
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Interior Arts Releases Luxury-Focused Laminate Collection

Retail TouchPoints

Interior Arts has launched Fresh Data, a collection of 20 modern design laminates for retailers. The textures utilize subdued and trending European tones as well as neutrals and warm tones and are designed to create an atmosphere of understated luxury. Fresh Data laminates are available in oversize 4’ x 10’ sizes with the exception of Black Fresh, which is 4’ x 9’ at a standard grade laminate of.031” thickness.

Arts 216
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Clearing the Way for B2B Personalization Success

Kibo

In a MarketingCharts article , B2B marketers noted that there are a variety of hurdles to setting up scalable B2B personalization in their organization. But many of these concerns are simply irrelevant for the “next normal,” when so much that used to be face to face is now offline. For example, B2B companies often cite a lack of data about clients and prospects.

B2B 117
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The startup that's automating supplier negotiations for Walmart

RetailDive

Martin Rand, CEO of Pactum, talks about how the AI-based platform is helping the retailer and other large companies revisit the many small-scale contracts that can go untended for years.

Other 109
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How to improve sales using high-quality lifestyle photography

Ecommerce Guru

Photography is a way to see the caught moment, to touch, and to feel it forever. In the film, it was caught to sit and remember little things, even after a long time, when everything else was forgotten. Photography of lifestyle helps you to understand the influences of fashion and style in life. It is also essential to personalize your brand, connect with customers, and upgrade business equipment.

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Vendor ransomware attack disrupts DSW's inventory management

RetailDive

The impact of cyberattacks on retailers and their vendors is even greater during this digital-first period brought on by the coronavirus pandemic.

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How to setup Google Analytics 4 Property (GA4)

Ecommerce Guru

What is GA4? GA4 is built on the Google analytics app + web application backbone (Firebase). In data collection and reporting, GA4 takes a different approach from what you used to see in Universal Analytics (UA). Through transitioning to an ‘event’-based model, Google is pushing advertisers to reconsider how they view user data. In GA4, knowledge is gathered and interpreted differently, as it focuses mainly on the activities and experiences of the user’s journey.

Events 97
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Beginner’s Guide to Selling Internationally on eBay

ecomdash

As technology advances, brands are able to reach customers anywhere at anytime. Learn how to expand your business internationally on eBay. The post Beginner’s Guide to Selling Internationally on eBay appeared first on Ecomdash.

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Learn How To Create A Customer Profile

Omniconvert

“Customers buy for their reasons, not yours.” Orvel Ray Wilson Nowadays, customers have become more assertive about what they want. The post Learn How To Create A Customer Profile appeared first on Omniconvert Ecommerce Growth Blog.

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Nisa unveils Christmas campaign and competition

TalkingRetail

Nisa has launched a new campaign and consumer competition for Christmas. The Magical Moments campaign, hosted on the Nisa Locally website, invites customers to submit their memorable occasions online, as well as post them on social media to be in with a chance of winning a prize. A host of Christmas-themed posts are also being.

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Package delay rate could be up to 2 times worse this holiday season: report

RetailDive

Densely populated areas including New York, Los Angeles and Chicago are expected to face record delays.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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CPG Data Analytics: The Ultimate Guide

RepslyBlog

When it comes to the CPG industry, utilizing data in your overall business strategy is key to staying ahead of the curve. Top performing brands take a data-driven approach to their businesses and identify insights and trends to inform business decisions. A data-driven company leverages their CPG data analytics to create a cycle of continuous improvement in the field, allowing them to constantly evolve and adapt.

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ACS reorganises commercial team

TalkingRetail

The Association of Convenience Stores has promoted a number of members of its commercial team. Will Nelson has been promoted to head of supplier relations, taking charge of recruitment and retention across all of supplier memberships, supported by Katie Noice as supplier relations manager, and Csaba Balla as supplier relations executive focusing particularly on club.

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User Onboarding in E-Commerce – Earliest way to boost retention

Omniconvert

What do you think is the most important point in improving your retention as an ecommerce app? It could be. The post User Onboarding in E-Commerce – Earliest way to boost retention appeared first on Omniconvert Ecommerce Growth Blog.

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McColl’s to develop Morrisons partnership

TalkingRetail

McColl’s has unveiled plans to develop its partnership with Morrisons in its latest trading update. The group reported a 2.3% increase in sales to £1.25bn for the 53-week period ended 29 November 2020. The retailer’s like-for-like sales for the year grew by 12%, driven by a strong performance in beers, wines and spirits, fresh food.

Retail 72
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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J. Jill sales down nearly 30% as it climbs out of 2020's deep hole

RetailDive

Back from the brink of bankruptcy, the apparel seller is still struggling. But the performance marks an improvement over its abysmal second quarter.

Apparel 68
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Asda to close all stores on Boxing Day

TalkingRetail

Asda will not open its stores on Boxing Day in recognition of its employees’ efforts during the pandemic. The retailer has confirmed that all of its 631 stores will close from 7pm on Christmas Eve and reopen on 27 December. Chief executive and president, Roger Burnley, told staff: “This has been a challenging year and.

Retail 72
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Unemployment claims jumped by 137K last week

RetailWire

First-time seasonally adjusted unemployment claims last week rose to 853,000, up from 716,000 the week before. “Job destruction has not come to an end,” said Andy Challenger, senior vice president at Challenger, Gray & Christmas. “We might be gaining jobs overall, but thousands of people are losing their jobs every week because demand has not returned.”.

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KP Snacks adds fiery flavours to McCoy’s portfolio

TalkingRetail

KP Snacks is set to launch a Fire Pit range for its McCoy’s brand, in a move designed to tap into the trend for “wood fired” cooking. The range consists of three flavours – Flame Roasted Peri Peri, Flame Smoked Chorizo, and Flame Scorched BBQ Ribs – available from the first week of January 2021.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib