Forrester eCommerce
OCTOBER 1, 2020
This morning, digital process automation (DPA) vendor Nintex announced the acquisition of bitter cross-town rival K2. Ok, let’s be honest, they were never bitter rivals. More like sibling rivals. Both reside in the same neighborhood in Bellevue Washington, just one town over from Microsoft’s Redmond headquarters. Both have significant Microsoft DNA.
Groove
OCTOBER 1, 2020
Have you taken a good look at the current eCommerce strategies your brand is utilizing? Are those tactics driving significant results or are they keeping your brand just above the water? There are various strategies for building, designing and marketing your online store. To help you reach more customers, drive more traffic and increase conversions, we're sharing 10 eCommerce strategies that will help you exceed your revenue goals. 10 eCommerce Strategies: Increase Reach & Drive Sales Conver
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Forrester eCommerce
OCTOBER 1, 2020
After completing my computer science degree, I started working with Olivetti back in the ’80s. That was 20 years after the glorious Ing. C. Olivetti invented the world’s first personal computer (which very few know about). This clearly changed widespread perception of computers as these dangerous monsters occupying huge rooms that you would rather stay […].
Kissmetrics
OCTOBER 1, 2020
A visitor hits your website and wants to talk to you. What does that person start searching for? Your Contact Us page. It’s a page on your site that pushes visitors from browser to buyer. Contact Us pages are among the most underutilized and misunderstood resources on the web today. Some companies don’t use them at all, and those that do have them often push these critical pages to the back burner during website revision projects.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
OCTOBER 1, 2020
Biometric authentication is a powerful technology with many compelling use cases but is not without controversy and distinct risks. What are users’ privacy rights in how biometric information is processed and stored? How are biometrics regulated around the world? How can the use of biometrics lead to discriminatory practices? What security shortcomings are associated with […].
Retail TouchPoints
OCTOBER 1, 2020
Bed Bath & Beyond achieved a 6% sales increase in Q2 2020, its first growth since Q4 2016, driven by an 89% jump in ecommerce sales. The online growth offset a 12% decline in same-store sales, bringing net sales to $2.7 billion. The retailer credited the improvements to its expansion of omnichannel offerings such as buy online, pick up in-store (BOPIS) and curbside pickup during the pandemic.
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BigCommerce
OCTOBER 1, 2020
It’s tough to succeed as a small business.
Forrester eCommerce
OCTOBER 1, 2020
Our US Federal Customer Experience Index (CX Index™), 2020, is now live! The report is packed full of great details about the quality of the US federal CX, its impact on agencies’ mission performance, and how they can improve. In brief, our results show that: The average federal CX Index score rose slightly to a […].
Retail TouchPoints
OCTOBER 1, 2020
Epson has launched the PowerLite 805F for digital signage applications, a solution designed to boost engagement and deliver informational content. The PowerLite 805F offers user-friendly software, robust connectivity and flexible installation. The projector can wirelessly display content using Miracast via Epson’s iProjection app and can also handle mirror device photos, videos and apps.
BigCommerce
OCTOBER 1, 2020
There’s a lot about ecommerce that’s complicated. An ecommerce business must be agile, and its decision-makers switched on to succeed.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
OCTOBER 1, 2020
The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in spending and ecommerce traffic that retailers enjoyed over the past several years. Retailers will have to forge ahead without reliable historic data to guide them — but looking at the events of the past six months and results from recent surveys can help center their perspective.
Optimizely
OCTOBER 1, 2020
BUBS Naturals is a dietary supplement company that offers shoppers extremely high quality and sustainably sourced collagen and MCT oil powder. The brand’s messaging inspires people to live a healthier, fuller life — to “do good, feel good.” Storytelling as a means to connect with people, reveal the humans behind the brand, and convert prospects into loyal customers is extremely important to BUBS Naturals.
Forrester eCommerce
OCTOBER 1, 2020
After completing my computer science degree, I started working with Olivetti back in the eighties. That was twenty years after the glorious Ing. C. Olivetti – who very few know – invented the world’s first personal computer. This clearly changed human mankind’s perception of computers as these dangerous monsters occupying huge rooms that you would […].
Retail TouchPoints
OCTOBER 1, 2020
Nordstrom has launched BEAUTYCYCLE, a recycling program that allows customers to bring their empty beauty product packaging to any of the retailer’s full-line stores or Nordstrom Local service hubs in the continental U.S. Through the initiative, Nordstrom aims to take back 100 tons of hard-to-recycle beauty packaging by 2025. Each year, more than 120 billion units of plastic packaging are produced by the beauty industry, according to Zero Waste Week , but according to the Environmental Protectio
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
My Wife Quit Her Job
OCTOBER 1, 2020
I’m thrilled to have Molly Pittman back on the show. Molly was the VP of marketing for Digital Marketer for many years. And she recently became the CEO of Smart Marketer, a teaching company founded by Ezra Firestone. Over the years Molly has spent millions of dollars on paid traffic and recently, she released a brand new book called “Click Happy” In this episode, we discuss happiness, relationships and running Facebook ads.
ROI Revolution
OCTOBER 1, 2020
Published March 12, 2020. Last updated October 1, 2020. On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. In this article, we’ve collected everything your brand needs to know about coronavirus and ecommerce, as well as what you can do to lessen the blow.
Retail TouchPoints
OCTOBER 1, 2020
SAP has entered into an agreement to acquire Emarsys to bolster the SAP Customer Experience Portfolio with Emarsys’ cloud-based marketing capabilities. The platform’s capabilities are designed to help retailers offer personal customer interactions across email, mobile, social, SMS and the web at scale. The ultimate goal of the acquisition is to offer a solution that enables retailers to connect every part of their business to the shopper, including experience data.
lateshipment
OCTOBER 1, 2020
Anyone with a website wants search engines to rank it above all others. eCommerce website owners are no exception. But eCommerce websites are different because they face additional difficulties in getting listed. Here are the top challenges you are likely to face with search engine optimization (SEO) for your eCommerce site. Once you develop an appreciation of these challenges, you can begin implementing eCommerce SEO strategies that make a difference. 1. eCommerce Websites Have Duplicate Cont
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail TouchPoints
OCTOBER 1, 2020
Newmine , a solution provider focused on optimizing returns reduction, has launched Chief Returns Officer, a real-time centralized repository for sales and returns data. The solution aims to be a collaboration tool that can be used across the organization, including the marketing, merchandising, operations and customer service teams, to achieve ongoing returns reduction and help retailers recover the lost sales revenue attributed to spiking return rates.
ecomdash
OCTOBER 1, 2020
What are the best niches for ecommerce in 2021? Here we outline the top 10 trending niches for the new year and how to incorporate them into your online store. The post Top Ecommerce Niches of 2021 appeared first on Ecomdash.
Retail TouchPoints
OCTOBER 1, 2020
In recent years, the retail industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” Combined with well-rehearsed plans and specific emergency duties for individual employees, this relatively simple safety advice can save both employee and customer lives through preparation.
Ecommerce Platforms
OCTOBER 1, 2020
Urgh. Slow-to-load websites, is there anything worse? We've all been there. You've clicked through from Google, a Facebook ad, an email, etc., and the website takes forever to load. There's nothing more frustrating, and within seconds you click off the site, right? The moral of the story: Loading times are crucial to visitor retention and the overall user experience.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
OCTOBER 1, 2020
The Portland, Oregon, bookstore has been a marketplace seller from the get-go, but is now calling it quits and staking a claim for independents.
TalkingRetail
OCTOBER 1, 2020
Britons have spent £2.15bn on coffee machines and products in lockdown to replicate their regular coffee experience, new research reveals. A survey by roastery Volcano Coffee Works, to mark International Coffee Day, found 42% of respondents admit to drinking more coffee since lockdown, with 23% drinking four cups a day – equating to over 112m.
RetailDive
OCTOBER 1, 2020
Using airports as a model, the retail giant is redesigning stores to help customers navigate them and to prompt app-based shopping.
TalkingRetail
OCTOBER 1, 2020
Tennent’s has launched Tennent’s Zero, a 0.0% beer, to the convenience channel. The brewer says Tennent’s Zero will help meet the increased demand for the no and low category, which is forecast to grow 81% between 2018-2022 in the UK. The 0.0% beer uses fresh highland water from Loch Katrine, hops, and Scottish barley to.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
OCTOBER 1, 2020
Starbucks has extended its work-from-home policy until October 2021 and has promised employees more flexible working arrangements when they return to their offices. The coffee giant pointed to medical guidance as the driving force behind its decision.
TalkingRetail
OCTOBER 1, 2020
JTI has supported the prosecution of two individuals who sold counterfeit tobacco through Facebook. At Southend Magistrates’ Court, Michael Light pleaded guilty to four counts of selling and possessing counterfeit tobacco. Light was sentenced to a fine of £800 and required to pay a £34 victim surcharge. The court also imposed a requirement for Light.
RetailDive
OCTOBER 1, 2020
Even with a new emphasis on e-commerce, the plans are a major departure for the fast-fashion retailer. Yet they may not go far enough, some analysts say.
TalkingRetail
OCTOBER 1, 2020
Independent retailers are making good progress in ensuring their shops are Covid-compliant, according to the initial results of an audit of hundreds of convenience stores. “The sector has performed really well since the audit launch in early August and scores are increasing,” said Jonathan Rons, a founding partner in the C-Store Collective consultancy, which is.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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