Forrester eCommerce
JUNE 22, 2020
My job as an analyst requires that I be on the lookout for new things. The trick to finding new things might surprise you. The most inventive new things will usually be found by watching how old things intersect in new ways. Working from home is an old idea. One of my Ph.D. mentors at Syracuse […].
BigCommerce
JUNE 22, 2020
If your business is online, a big chunk of your target audience is likely made up of Millennials.
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Forrester eCommerce
JUNE 22, 2020
Apple continues to innovate experiences through design and the use of context to create highly intuitive experiences for consumers. Examples include surfacing: The most important apps, widgets and information on home screens on the iPhone based on time of day, location or other inferred needs App Clips with just the portion of the app a […].
Retail TouchPoints
JUNE 22, 2020
As retailers reopen stores, many face tough questions about how to spend their limited resources. One of the biggest issues in the balance is: How many employees can we afford to bring back from furlough, while simultaneously investing in the necessary health and safety protocols for every store? If retailers don’t rehire enough associates, they won’t have enough people to service returning shoppers.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JUNE 22, 2020
Today, Microsoft announced that it has acquired Waltham, MA-based IoT and industrial control system (ICS) security vendor CyberX. While the purchase price was not disclosed, media reports are speculating that the purchase price was somewhere between $150M-$165M. Founded in 2013, CyberX has raised $48M in venture capital so this deal provides a good return to investors.
Retail TouchPoints
JUNE 22, 2020
Major malls and the retailers within them have suffered financial devastation for months as COVID-19 shutdowns prevented them from doing business — sometimes pitting two parties struggling with finances against one another. One case in point is playing out with mall operator Brookfield Property Partners and Gap Inc. Brookfield sued Gap in Texas last week.
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Retail TouchPoints
JUNE 22, 2020
With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data. With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold t
Forrester eCommerce
JUNE 22, 2020
“Digital Therapy” Reaches A Milestone: The FDA Just Approved A Prescription Video Game This week marked a major win for digital therapeutics as the FDA approved the marketing of the first game-based digital therapeutic device. “The EndeavorRx device offers a non-drug option for improving symptoms associated with ADHD in children and is an important example of the growing […].
Retail TouchPoints
JUNE 22, 2020
UK-based fashion retailer Long Tall Sally will wind down its operations, citing existing pressures that were exacerbated by the COVID-19 crisis. COO Alison Doherty noted “the changing economics of retail, along with fierce competition” as significant ongoing challenges, and the fact that the weight of the pandemic made continued operations untenable.
Forrester eCommerce
JUNE 22, 2020
Continuing our coverage of insights service providers, we recently published two Forrester Wave™ reports exploring and evaluating the current landscape. “The Forrester Wave™: Enterprise Insights Service Providers, Q2 2020” assesses the end-to-end capabilities of 13 services providers with heritages that tend toward traditional consulting and technology services backgrounds. “The Forrester Wave™: Specialized Insights Service Providers, […].
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JUNE 22, 2020
Apple will close 11 reopened stores in four states where the number of COVID-19 cases are rising, according to NPR. The move will affect two locations in Florida, two in North Carolina, one in South Carolina and six in Arizona. Apple had planned to have 225 of its 271 U.S. locations operational during the week of June 15, with many only offering curbside pickup at first.
Ecommerce Platforms
JUNE 22, 2020
Looking for a payment solution that allows you to take credit card payments on Shopify and do something good for the environment? Shop Pay has you covered. The ultimate solution for Shopify customers, Shop Yay transforms your ecommerce strategy, while simultaneously making the world a better place. Shop Pay, otherwise known as Shopify Pay, is all about guiding potential customers through their path to purchase and generating more sales.
Retail TouchPoints
JUNE 22, 2020
Casey’s General Stores has partnered with RangeMe to upgrade its merchandising capabilities. Casey’s will use the platform to streamline and scale its current product sourcing initiatives, and leverage industry insights to keep an eye out for innovative new products. “Our diverse guest mix means we are continually looking for new products and evaluating our product mix to ensure we are aligning what’s on our shelves to reflect the preferences and needs of our guests,” said Tom Brennan, Chi
TradeGecko
JUNE 22, 2020
Creating an easy online ordering experience for B2B customers is essential for ensuring repeat purchases. It can also encourage your customers to explore, and expand the variety of products they purchase. With a dedicated website for online orders, your customers are empowered to easily place orders when they want.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
JUNE 22, 2020
LAFCO , a fragrance and body care company, has adopted Zinrelo to power its LAFCO Rewards Program. The program offers shoppers multiple point-earning opportunities for purchases made on its web site as well as through referrals, birthday and welcome bonuses and sharing on social media. Customers also can access free shipping, samples, birthday gifts and a tier-based rewards program to accelerate their point-earning capability.
RetailDive
JUNE 22, 2020
The struggling home goods retailer has filed WARN notices in Florida and New Jersey indicating more than 360 jobs will be cut effective Aug. 22.
TalkingRetail
JUNE 22, 2020
The coronavirus pandemic has dramatically changed shopper behaviour, providing retailers with a unique opportunity to retain shoppers they traditionally wouldn’t have seen, new research reveals. IGD’s first report in the Shoppers of Our Time series, ‘Life Under Lockdown’, shows that 13% of consumers claim to have shopped online for the first time during lockdown.
Salsify
JUNE 22, 2020
Data management consulting firm Amplifi recently took a close look at the Salsify Product Information Management (PIM) platform. Salsify got an 8.13 out of 10 on its new “Under the Hood” PIM framework which assesses software for data modeling, data governance and operational use capabilities.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
JUNE 22, 2020
Retailer Harry Ahmed is celebrating the end of his first three months of trading with Nisa, which have seen sales exceed all expectation. Ahmed launched his Nisa Local in Greenock, 25 miles west of Glasgow. at the start of March – just before the outbreak of Covid-19 – moving into a 1,500sq ft brand new, purpose-built. This story continues at Greenock Nisa marks successful launch.
Omniconvert
JUNE 22, 2020
You have certainly heard it before: it’s more expensive to get a new customer than to retain an existing one. The post Stop customer turnover and implement customer retention appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
JUNE 22, 2020
The Co-op is launching an on-demand home delivery service on the Isle of Man. The same day service enables consumers to select from around 4,000 products on Co-op’s online shop, which offers home delivery or click and collect slots in as little as two hours. Products are selected and picked by the Co-op in Ramsey, This story continues at Co-op takes online shopping to the Isle of Man.
Omniconvert
JUNE 22, 2020
Today’s article is all about customer lifecycle management – we’re looking into the definition, its importance and everything we need. The post Customer lifecycle management appeared first on ECOMMERCE GROWTH Blog.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
TalkingRetail
JUNE 22, 2020
Shopworkers’ trade union Usdaw has welcomed reports that the government will not be pressing ahead with plans to deregulate Sunday trading hours having listened to the arguments. The Telegraph reported this morning that plans to suspend the regulations for a year to help boost the economy in the wake of coronavirus had been “sunk” by. This story continues at Sunday trading ‘rethink’ welcomed by shopworkers.
RetailDive
JUNE 22, 2020
Revolver draws, bond issues, deferred rent and vendor payments — the industry racked up a slew of new liabilities because of the pandemic.
TalkingRetail
JUNE 22, 2020
Rockstar is reformulating its core range with 25% more caffeine. The new Rockstar recipe will be launched across the full core range which includes its two best sellers – Xdurance and Punched – as well as the popular Original and SuperSours (Bubbleburst and Blue Raspberry) variants and will be available in sugar levy free 500ml. This story continues at Rockstar Energy reformulates core range.
RetailDive
JUNE 22, 2020
Help retailers plot a steady course and find their way through uncharted territories.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
TalkingRetail
JUNE 22, 2020
The UK’s leading wholesalers have united to call for business rate relief for the sector. Brakes Group chief executive Hugo Mahoney, Bestwood Wholesale managing director Dawood Pervez, Country Range Group managing director Coral Rose, Bidfood UK chief executive Andrew Selley, and Unitas Wholesale managing director Darren Goldney make the call in a joint letter published.
RetailMinded
JUNE 22, 2020
Contributed by Bob Butler, GM Americas for Safety Culture. . Safety used to be a box-checking exercise. Now it’s essential for every business. At a time when every industry is high-risk, customers and employees are demanding safer experiences as businesses continue to re-open. Businesses that are coming out on top during reopening are the ones who are making safety their priority.
TalkingRetail
JUNE 22, 2020
PayPoint and Motor Fuel Group (MFG) have renewed their payments and parcels partnership. The new deal will see the deployment of an EPoS integrated PayPoint solution into 900 locations and the continuation of Collect+ parcel services in almost 500 stores. Danny Vant, client services director at PayPoint, said: “This is great news for PayPoint and Collect+.
RetailDive
JUNE 22, 2020
The online retailer is returning with new leadership that's determined to correct its mistakes and finally deliver on its potential.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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