Wed.Sep 29, 2021

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Key Take Aways From IAA Mobility: Repositioning The Automotive Industry Around Changing Customer Priorities

Forrester eCommerce

Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7-12 September 2021. The event was staged as a hybrid event. It managed to attract 400,000 ‘real’ visitors, making it one of the largest trade fairs since the pandemic started. The buzz was noticeable, although visitor number were […].

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TikTok Goes ‘All in’ on Social Commerce with Robust Suite of New Shopping Features

Retail TouchPoints

Shopping has been happening organically on TikTok for a while. Case in point — #TikTokMadeMeBuyIt , which has entered the cultural lexicon and boasts more than 4.6 billion views and counting. What hasn’t been happening much on TikTok is actual buying, until now that is. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from

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The 2021 Forrester And InfoWorld EA Awards Contest Winners Focus On Agility And Enabling Innovation

Forrester eCommerce

In the Forrester/InfoWorld Enterprise Architecture Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […].

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How the Subscription Economy Is Reimagining Every Industry

Retail TouchPoints

Over the past few years, the subscription economy has grown to new heights. While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What Security Market Definitions Tell Practitioners

Forrester eCommerce

One of the biggest challenges of being a security industry analyst is finding when and how to define new market segments. We both had to do this recently — Jeff with managed detection and response and Allie with extended detection and response (XDR). The most common question we get from security vendors confused as to […].

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Does the Historic Makeover of an Iconic Paris Retailer Chart a Path for Department Stores’ Revival?

Retail TouchPoints

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. Until 2005 that is, when the doors of La Samaritaine were summarily shuttered.

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Look for Etsy’s New House in the Virtual World

Retail TouchPoints

Etsy has unveiled a virtual Etsy House , an interactive augmented reality experience that allows shoppers to “walk through” and purchase the vintage and craft-oriented items furnishing a curated digital home. Featuring photorealistic and true-to-scale renderings and 360-degree visuals, the virtual shoppable home is filled with holiday décor and gifts, furniture, artwork and surprises.

Gifts 275
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What’s The Future Of Data Management? Find Out At The Data Strategy & Insights Event

Forrester eCommerce

Today, data management has become highly complex because of data explosion, data distribution across on-premises and multiple clouds, demand for real-time data and growing compliance mandates. The good news is that new and emerging technologies are automating data management functions to simplify and accelerate business initiatives! At Forrester’s upcoming Data Strategy & Insights event, November 18-19, […].

Events 195
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374: Inside The Crazy World Of High Ticket Dropshipping With Earnest Epps

My Wife Quit Her Job

Today I’m thrilled to have Earnest Epps on the show. Earnest is the founder of High Ticket Ecom Secrets where he teaches high ticket dropshipping and runs a successful dropshipping store. Those of you who have followed me for a while know that I’m not a huge fan of dropshipping as a long term business model but Earnest has made it work by dropshipping high ticket and expensive products online.

eCommerce 156
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Headless Microservices vs. 'Retrofitted' Headless

GetElastic

The eCommerce platform market has and continues to evolve as rapidly as customer preferences and expectations. For instance, innovations like curbside pick-up that became popular during Covid-19 are here to stay, and brands need the technology to keep up. While customer expectations continue to rise, many brands find that their traditional eCommerce platform cannot keep up with these drastic shifts in buyer patterns.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Smart Ways to Address Customer Delivery Concerns in 2021

ecomdash

Customer delivery concerns are driving the ecommerce space. Here are a few smart ways to address customer delivery concerns in 2021. The post Smart Ways to Address Customer Delivery Concerns in 2021 appeared first on Ecomdash.

Customer 143
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Macy's scrambles to keep Amazon off its big red sign in Herald Square

RetailDive

The department store has rented the 2,200-square-foot billboard for 60 years, and filed an injunction stipulating that it can't legally go to a competitor.

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How to get more Amazon Reviews in 2021 (9 White Hat & 4 Black Hat Methods)

Email Audience

More than 90% of customer read reviews before purchasing a product. Those who write product reviews are the gatekeepers of eCommerce. If you want to get Amazon reviews, you need an engagement strategy. Why is it important to get Amazon reviews? Shoppers that read reviews often aren’t very familiar with a brand or product and like more information before feeling confident to make a purchase.

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How major retailers are staffing up for the 2021 holiday season

RetailDive

A labor shortage has complicated hiring efforts, but retailers still need to meet demand, and are increasing benefits and wages in order to do so.

Retail 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Quiz shares plunge as losses more than treble amid pandemic

365 Retail

Fashion chain Quiz has seen shares plummet as it revealed annual losses more than trebled after lockdowns forced store closures and hammered demand for party wear. The group’s delayed full-year figures showed underlying pre-tax losses widened to £9.6 million for the year to March 32 against losses of £3.1 million the previous year after revenues plunged 66%.

eCommerce 109
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Dollar Tree expands its experiment with higher prices

RetailDive

The discounter is growing the footprint of new formats and upping prices at some core stores as rocketing supply chain costs squeeze profits.

Supplies 127
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Why Increased Health and Safety Measures are a Positive Thing for the Construction Industry

365 Retail

Among those working in the construction and building industry, it’s a common occurrence to hear complaints about issues around there being far too much red tape in modern times, which is seen by some as having a very negative effect on how the industry works today. Some people in the industry get frustrated and feel it’s almost impossible to complete large projects on time within deadlines, and on budget, whilst also managing to stay within all the regulations that surround construction in the U

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Breakout Year For Companies Acquiring Amazon Brands and Private Labels

ChannelAdvisor

E-commerce continues to experience intrinsic transformation. . Following a period of extraordinary acceleration in the industry, financial firms have begun taking particular interest in the success of Amazon, particularly in the potential of its sellers and brands. As capital flows into the increased activity of acquiring Amazon sellers and brands, therefore capturing the opportunities inherent within them, the landscape is changing once again.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Best Tactics to Increase Customer Retention selected by an eCommerce Strategist

Omniconvert

Discover the best tactics you can use to increase customer retention recommended by an eCommerce Strategist and start improving your on-site retention strategy. The post Best Tactics to Increase Customer Retention selected by an eCommerce Strategist appeared first on Omniconvert Ecommerce Growth Blog.

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Breakout Year For Companies Acquiring Amazon Brands and Private Labels

ChannelAdvisor

E-commerce continues to experience intrinsic transformation. . Following a period of extraordinary acceleration in the industry, financial firms have begun taking particular interest in the success of Amazon, particularly in the potential of its sellers and brands. As capital flows into the increased activity of acquiring Amazon sellers and brands, therefore capturing the opportunities inherent within them, the landscape is changing once again.

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TikTok partners with Square, expanding its social commerce capabilities

RetailDive

The latest partnership follows previous ones with Shopify and Google aimed at connecting consumers with sellers.

Shopify 116
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SheerID Launches SheerIDEA Innovation Labs Webinar Series

SheerID

Learn how top brands like Spotify and Target leverage VIP offers to win loyal customers from the communities they value most.

Webinar 88
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Target sets off holiday shopping with deals, price matching

RetailDive

The retailer is incentivizing consumers to shop early as inventory constraints, labor shortages and supply chain issues loom over the season.

Supplies 102
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Morrisons takeover battle goes to auction showdown

365 Retail

The battle to buy supermarket Morrisons will go to an auction process, the stock market’s Takeover Panel has confirmed. Private equity giants Fortress and Clayton, Dubilier & Rice (CD&R) must now submit formal bids with the first round of five starting this Saturday. A result will be announced by Monday morning, although the process could also be scrapped if either side state they will not increase their current offers.

Other 64
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Loop expands beyond e-commerce to US stores

RetailDive

Walgreens, Ulta Beauty and other retailers are expected to have the reusable packaging system in stores early next year.

eCommerce 105
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Next warns over price hikes and Christmas staff shortages

365 Retail

Fashion giant Next has hiked its full-year outlook once more after surging sales but warned over rising prices and staff shortages in the run-up to Christmas. It said supply chain woes had seen higher freight costs push up prices by about 2% in the first half and cautioned this would continue into next year, with prices set to rise around 2.5% in the first half of 2022.

Fashion 64
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Walmart looking to add 150K workers, including 20K permanent supply chain jobs

RetailWire

Walmart is planning to give its existing workers extra hours heading into the holiday season and add 150,000 new employees for the holiday season in both full- and part-time roles. The retailer said it is looking to add 20,000 to its permanent payroll in supply chain jobs.

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What to consider when designing your store layout

365 Retail

Whether you’re preparing a new store or redesigning an existing one, there are lots of things you’ll need to think about pre-launch. Marketing its opening and buying in stock will be crucial – but first, you’ll want to carefully design your store’s physical layout. . From business operations to customer behaviour, store layout is vitally important for many reasons which may seem inconsequential or unnoticeable to the untrained eye.

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Amazon debuts robotic Alexa device, home camera drone and other devices

RetailWire

Amazon.com introduced a host of new products yesterday including Amazon Astro, a robotic version of Alexa that moves around on wheels, and the Always Home Cam drone, which provides home surveillance inside of consumers’ homes.

Other 52
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The Three Areas Of Your Business That You Can’t Afford To Neglect This Winter

365 Retail

After an incredibly tough eighteen months or so, we have had a little time to catch our breath over the summer, to look at what we learned from the hard months of the height of the pandemic and to think about how we can best move forward. However, you don’t need to be a business owner to know that we are looking at some particularly tricky issues in the autumn and winter, and we all need to be planning now to make sure that disruption is as minimal as possible.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib