Forrester eCommerce

JULY 13, 2021

Even before the onset of the COVID-19 pandemic, Hong Kongers were already juggling multiple financial challenges, and many felt worried about their financial situation. The pandemic has impacted consumers’ finances further, with many lacking financial resilience and confidence in their financial future. Financial well-being isn’t just about having a certain bank account balance or amount […].

Consumer 318

Consumer Banking Customer Experience Customer 318

BigCommerce

JULY 13, 2021

In the past, many B2B businesses have been slow to adopt ecommerce.

B2B 435

B2B eCommerce 435

Forrester eCommerce

JULY 13, 2021

The digital yuan, the central bank digital currency (CBDC) of China, has already been tested in several major cities across the country. With further rollouts in 2021/2022, we expect to see this digital currency significantly impact a variety of B2C and B2B industries across financial services, retail, transportation, and entertainment. In fact, the digital yuan […].

Digital Currency 276

Digital Currency Banking Financial Services B2C 276

Retail TouchPoints

JULY 13, 2021

Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating an experience that’s contextual and seamless. During this Retail ThinkTank brainstorming session, Mayur Anadkat, VP of Marketing at Acquire, will share why the future of digital service is built around giving the customer control over service channels, balancing automated and high-touch tactics, and ensuring continuity across channels.

Channel 299

Channel Retail Marketing Customer 299

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

JULY 13, 2021

I believe that GLaDOS (the evil AI from the Portal video game franchise) may have been trying to make a point about the state of security with her song “Still Alive.” The fictional, artificially super intelligent computer system from Portal once sang, “…But there’s no sense crying over every mistake. You just keep on trying till you run out of cake…” I’m pretty sure […].

Supplies 276

Supplies Games Management Customer 276

Wiser

JULY 13, 2021

How efficient are your field teams on a daily, weekly, or monthly basis? If you’re like most brands, the answer is “not very.” And that’s OK—we’re not here to judge. But we are here to help you get more confident in your field team efficiency. During our time working with brands, we’ve seen some poor percentages around field team management.

Management 158

Management Information Retail Travel 158

TalkingRetail

JULY 13, 2021

Nestlé Confectionery has launched a range of Combos designed for sharing. The range includes Aero Combos, a mixture of Aero bubbles, toffee popcorn and dark chocolate malt balls; Rolo Combos, a mix of Little Rolos, toffee popcorn and fudge bites; and Milkybar Combos, a mix of Milkybar pieces, toffee popcorn and milk chocolate digestive balls. This story continues at Nestlé adds Combos range to confectionery portfolio.

Retail 124

Retail 124

Retail Technology Review

JULY 13, 2021

This morning, the British Retail Consortium (BRC) published its latest Retail Sales Monitor report in partnership with KPMG and revealed that the retail sector recorded its fastest quarterly growth on record in the second quarter of 2021.

Operations 132

Operations Retail Internet Retail Supplies 132

RetailDive

JULY 13, 2021

As more companies enter the resale and rental markets, the outdoor retailer is joining the fray with a service that offers everything from jackets to tents.

Outdoor 121

Outdoor Marketing Retail 121

365 Retail

JULY 13, 2021

In a bid to save England’s high street, Refundable is launching a petition to introduce the Shop Out to Help Out scheme, a campaign to entice shoppers back out to the high streets to help independent retailers recover from the pandemic. A not for profit initiative, Refundable is encouraging small businesses, from established traders to brand new boutiques to sign the petition.

Small Business Retail 111

Small Business Retail Download Technology Retail 111

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JULY 13, 2021

The retailer's Climate Pledge Friendly initiative, which lists more than 75,000 items, has added four more certifications, bringing the total to 31.

Retail 121

Retail 121

TalkingRetail

JULY 13, 2021

Mars Chocolate Drinks & Treats is expanding its protein portfolio with a Chocolate M&M’s Hi Protein whey powder. The 875g variant retails at £19.99 and contains 21g protein and 141 calories per serving. The UK has the largest share of the Europe whey protein market, said Mars, with a predicted growth of 4%, and introducing. This story continues at Mars expands whey protein range with M&M’s variant.

Retail 111

Retail Marketing 111

RetailDive

JULY 13, 2021

As part of the deal, Klarna's 250,000 retail partners will have access to the platform, allowing in-store staffers to become content creators.

Retail 112

Retail 112

TalkingRetail

JULY 13, 2021

Yorkshire Tea is running a competition offering retailers the chance to win a visit from its Little Urn tea van, in a move designed to bring some “much-needed fun to the convenience sector”. The “You’ve Urn-ed It” competition is offering 10 visits from the van, as well as games and prizes. To enter, retailers can. This story continues at Yorkshire Tea celebrates convenience sector with ‘tea tour’.

Games 111

Games Retail 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

JULY 13, 2021

Set to retire this year, Mike George led the company through a tumultuous but successful journey during the pandemic.

118

118

TalkingRetail

JULY 13, 2021

Nut butter brand Pip & Nut is rolling out glass jars across its entire portfolio, replacing the current recyclable plastic jars. The new jars are made of 50% recycled glass and feature a fully a recyclable label and lid. Each bespoke jar has been embossed to “encourage customers to use them time and time again”. This story continues at Pip & Nut moves portfolio to glass jars.

Customer 111

Customer Retail 111

ROI Revolution

JULY 13, 2021

Published July 13, 2021. Programmatic advertising automates the buying and selling of ad inventory, giving brands the ability to purchase digital ads in real-time. That means that once a brand wins the bid for an ad placement, an ad can be served within milliseconds. The advanced targeting capabilities offered by programmatic make it the most efficient way to buy digital ads across different marketplaces in the current advertising landscape.

Customer Data 78

Customer Data Supplies Omnichannel Channel 78

TalkingRetail

JULY 13, 2021

Cider brand Aspall is kicking off an on-pack competition offering shoppers the chance to win a picnic prepared by a Michelin Starred chef. The “Michelin Star Picnic” will see one shopper and five guests win a picnic prepared by Michelin Starred chef James Knappett at The Kitchen Table restaurant, consisting of “a selection of culinary. This story continues at Aspall partners with Michelin Starred chef for on-pack competition.

Retail 105

Retail 105

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

ROI Revolution

JULY 13, 2021

Published July 13, 2021. Since the dawn of digital, marketing strategies have relied on cookies as a proxy for identity. But the world of marketing is changing. The departure of browser-based tracking is upon us. By late 2023, Google will phase out third-party cookies running on Chrome and transform how brands track, target, and engage with customers.

Channel 78

Channel Consumer Marketing eCommerce 78

Salsify

JULY 13, 2021

The COVID-19 pandemic has permanently changed the market landscape for many industries. But For the socially dependent verticals tied to food and beverage brands, the shift has been unparalleled.

Food and Beverages 78

Food and Beverages Omnichannel Marketing 78

RetailDive

JULY 13, 2021

The new in-app tool allows shoppers to scan purchases and ship them directly to their homes.

Shipping 125

Shipping 125

TalkingRetail

JULY 13, 2021

Supermarkets and other food and drink shops saw strong sales uplifts in June compared with the same period in 2019 as Brits kicked off the summer with barbecues and picnics, according to the latest figures from Barclaycard. It said supermarket sales rose by 19% while specialist food and drink stores – including butchers, bakers and. This story continues at Sports and sunshine boost food and drink sales.

Other 78

Other Retail Consumer 78

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

JULY 13, 2021

Retail sales have surged by record levels over the past three months as shoppers flocked back to stores following the easing of lockdown restrictions, according to new figures. The latest BRC-KPMG retail sales monitor showed the quarter to June saw a mammoth rebound in like-for-like for sales after stores reopened and people continued to spend more online.

Retail 75

Retail Fashion Travel Consumer 75

TalkingRetail

JULY 13, 2021

Sales from Nisa retailers via the Deliveroo app topped £100,000 last week as better weather and the final stages of the European football championship saw shoppers step up their purchases. More than 90 Nisa retailers have signed up to the app so far. James Taylor, lead for delivered services at Nisa, said: “The pandemic saw. This story continues at Nisa stores report £100,000 weekly sales through Deliveroo app.

Retail 75

Retail Technology 75

Prisync

JULY 13, 2021

Nowadays, factors like price matching have become incredibly important. This is because the price is.

Marketing 90

Marketing eCommerce Marketing eCommerce 90

TalkingRetail

JULY 13, 2021

Snacking company Pladis is launching a £1 price-marked pack format for its Flipz Peanut Butter variant. The 80g bags will help retailers drive incremental sales among “thrifty shoppers seeking sharing snacks which represent good value”. The format joins the existing Flipz Milk Chocolate price-marked pack, which Pladis said is already worth £400,000 in the convenience.

Retail 69

Retail 69

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

365 Retail

JULY 13, 2021

Hotel Chocolat is set to create 250 new jobs this year as part of expansion plans as the boss revealed online sales are expected to overtake store sales for the first time in its history. Founder and chief executive Angus Thirlwell said the shake-up for the business comes as customers surged to its website in record numbers during the pandemic and continue to return.

Improvements 64

Improvements Customer Retail Marketing 64

RetailWire

JULY 13, 2021

Bal Harbour Shops, a luxury shopping center in the Miami area, has launched an online marketplace that gives customers the option of ordering from stores located in the mall for either pickup or delivery. “It’s not just another place to buy Ferragamo, but the only place other than Bal Harbour Shops to shop the Salvatore Ferragamo Bal Harbour store,” said Matthew Whitman Lazenby, president and CEO of Whitman Family Development, which owns Bal Harbour Shops.

Consumer 52

Consumer Other Customer Article 52

365 Retail

JULY 13, 2021

Superdrug has seen profits plunge nearly 80% during the year despite remaining open as an essential retailer throughout the pandemic. The company said pre-tax profits for 2020 were just £18.8 million, compared with £89.4 million a year earlier as shoppers shunned the high street. Sales were down 15% to £1.1 billion, including a 40% fall in the second quarter of 2020 when the pandemic first hit.

Retail 64

Retail Beauty and Health Customer 64

RetailWire

JULY 13, 2021

Retailers across a wide number of verticals are expecting to see an incremental sales lift after Americans begin receiving monthly child tax credit payments from the federal government starting in July. “It’s a good thing for Walmart and grocery stores,” said Jim Sullivan, an economics professor at the University of Notre Dame. “The retail sectors where middle- and lower-income families spend money are likely to benefit some from this.”.

Retail 52

Retail Article 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail