Forrester eCommerce

JANUARY 4, 2023

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs. The weather this winter caused a cascading series of small errors and failures that increased the load on their aging technology infrastructure, causing further failures.

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Travel Technology Customer 370

Retail TouchPoints

JANUARY 4, 2023

Amazon has reached an agreement with certain lenders for an $8 billion unsecured loan, according to a filing with the SEC. The loan is set to mature in 364 days, with an option to extend for another 364 days, and will be used for “general corporate purposes.”. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions, and working capital needs,” said an Amazon spokesperson in a

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eCommerce 325

Ecommerce Platforms

JANUARY 4, 2023

The creator economy is booming, with content creators making upwards of 50K a year from their online content. While this is excellent news for current and prospective content creators, there are still setbacks these online entrepreneurs need to overcome. Yes, you guessed it, we’re talking about getting paid. Shockingly, as many as 87% of creators have been paid late, or clients have fobbed them off entirely!

Merchant Services 104

Merchant Services Payment Services PayPal Banking 104

Retail TouchPoints

JANUARY 4, 2023

Shopify has unveiled a new modular ecommerce offering targeted at enterprise retailers in a shift away from its previous focus on primarily serving smaller retailers. . Over the last two decades Shopify has built, optimized and scaled ecommerce infrastructure that now powers more than 10% of U.S. ecommerce. With the new Commerce Components by Shopify , enterprise retailers can now pick and choose from these various pieces of infrastructure — such as Shopify’s checkout functionality — and integra

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Shopify Toys Retail eCommerce 310

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Digital Doughnut

JANUARY 4, 2023

You get up one good morning and find your website's ranking drops on Google SERP. It definitely is a huge loss, as all your efforts to gain Google's trust have been suddenly forgotten.

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SEO Definition Search Marketing Marketing 105

Retail TouchPoints

JANUARY 4, 2023

The advantages of buying online are clear. For customers, product selection has gone up while prices have gone down , and convenience has become king. But not everything is better online. Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition.

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eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

JANUARY 4, 2023

“Direct to consumer” is so 2022. This year, DTC has a new meaning, or at least an alternate one — “ direct to community.”. This new form of DTC is built on and grows alongside a strong, vocal community of consumer advocates that engage in regular, reciprocal conversations with the brands they buy from. Youthforia Founder Fiona Co Chan is featured regularly in the brand’s social content. “ We’re seeing businesses behaving more like creators in some ways , using organic content to source fee

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Social Media Omnichannel Channel Information 290

RetailDive

JANUARY 4, 2023

Liquidation sales are ongoing at 115 locations across 36 states and Puerto Rico, amid the Sears-affiliated home goods retailer's bankruptcy.

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Retail 108

Digital Doughnut

JANUARY 4, 2023

In this post we will look at different ways you can use to drive sales to your online store. Let’s get started.

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eCommerce 109

RetailDive

JANUARY 4, 2023

Though retailers saw an uptick in sales online and in stores this year, inflation has undercut growth, according to GlobalData.

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Retail 113

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

365 Retail

JANUARY 4, 2023

Post-Christmas returns for the first working day of the year were up over 25% on the same day last year, says the delivery expert ParcelHero. It says around £1.5bn worth of items are now winging their way back to retailers, mainly because they missed Christmas delivery. The usual Christmas delays were compounded by the impact of strikes in the traditional mail service, heavy snow and Covid chaos in China.

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Gifts Shipping Costs Presentation Supplies 72

RetailDive

JANUARY 4, 2023

But the lingerie giant may need to take bolder steps as it attempts to alter consumer perceptions of its own branding, analysts say.

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Consumer 98

365 Retail

JANUARY 4, 2023

Retention is a significant and worrying issue for retailers. According to recent reports, two-fifths of retail SMEs could go out of business this year because they can’t recruit store colleagues, while nearly all UK retailers have expressed concern over a shortage of new talent. As consumers tighten their belts and the fight for customer mindshare and employee loyalty plays out, retailers must ensure they enhance customer services on the shop floor – whilst ensuring that their employees feel bot

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Mobile Technology Retail Customer Experience 72

RetailDive

JANUARY 4, 2023

Amy Hauk, who led the lingerie giant’s Pink brand for four years before the company integrated its two major labels last year, will exit in March.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

IntelligenceNode

JANUARY 4, 2023

Introduction Making it to the big leagues in retail isn’t as simple as it used to be. eCommerce is set to dominate the retail environment, bringing with it a whirlwind. The post An Ultimate Guide to Optimizing Your eCommerce Business appeared first on Blog.

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eCommerce Blog Retail 52

RetailDive

JANUARY 4, 2023

The brand plans to expand its footprint in 2023, and the latest Oak Brook neighborhood location features a pickleball court.

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Korona

JANUARY 4, 2023

Starting a car wash can be a profitable business to get into. More than 72% of drivers in the U.S. frequently use professional car wash services, and the conveyor car wash is the most revenue-generating service. However, starting a car wash conveyor as it requires a more enormous investment capital. Though there are several other types of car washes that are less expensive to start, they will bring in less profit.

Payment Services 52

Payment Services POS Payments Food and Beverages 52

RetailWire

JANUARY 4, 2023

Amazon.com said it has reached a deal with lenders on an unsecured loan of $8 billion. The term loan will mature in 364 days with an option to extend it for another 364 days. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions and working capital needs,” said an Amazon spokesperson.

Article 52

Article 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Korona

JANUARY 4, 2023

The world is quickly becoming more connected in myriad ways. Of course, this applies to the world of business. More and more businesses of all stripes are hiring more remote work, and some of that remote work is found internationally. This trend is no longer unique to enterprise companies. Small businesses can now easily find employees across the world for both part-time contract work and full-time positions.

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Payment Services Small Business Retail Payments POS 52

RetailWire

JANUARY 4, 2023

The Food and Drug Administration is making a regulatory change that will give retail pharmacies the ability to sell abortion pills with a prescription from a licensed healthcare provider. The medication, mifepristone, has previously been dispensed through medical care facilities and mail-order pharmacies.

Retail 52

Retail Article 52

iQmetrix

JANUARY 4, 2023

If the rollout of 4G went so smoothly, what’s the hang-up with 5G? It turns out that the logistical obstacles to the rollout of 5G have been more numerous and complex.

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Mobile 38

RetailWire

JANUARY 4, 2023

Congress has passed the Pregnant Workers Fairness Act, which requires employers to provide pregnant workers with access to water, increased bathroom breaks and restrictions on lifting heavy objects. The Pump Act extends breaks for workers who are nursing their babies.

Article 40

Article 40

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

JANUARY 4, 2023

The e-commerce giant said the “uncertain macroeconomic environment” pushed it to use a variety of financing options over the past few months.

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eCommerce 23

RetailWire

JANUARY 4, 2023

About 300 video game testers at Microsoft’s ZeniMax Studios have voted to be represented by the Communications Workers of America union. Microsoft has said it will accept the formation of the union as it seeks to gain support for its proposed deal to acquire Activision Blizzard.

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Games Article 40

RetailDive

JANUARY 4, 2023

The analysts, saying the mass merchant’s troubles may go deeper than many observers appreciate, have downgraded its stock.

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RetailWire

JANUARY 4, 2023

Columbia REIT, a landlord of office space used by Twitter in San Francisco, has filed a suit over unpaid rent against the social media company. “The litigation is a normal and expected action to occur when a tenant has a lease and does not pay rent required by a valid contract with the landlord,” said Carl Tobias, a law professor at the University of Richmond.

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Social Media Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailDive

JANUARY 4, 2023

Like others in the retail space, the doll brand is seeking to reach its audience virtually, with games, content and a gift shop.

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Gifts Games Other Retail 22

RetailWire

JANUARY 4, 2023

Shopify is putting an end to recurring meetings of more than two people and is encouraging workers to opt-out of participating in big internal chat groups in an effort to raise productivity.

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Shopify Article 40

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. As the commerce world continues to evolve, consumers are looking for ever-more flexible and unique interactions online. Online shopping has skyrocketed in recent years, providing consumers with endless convenience and freedom.

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eCommerce Platforms eCommerce Merchant Services Multi-channel 104

RetailWire

JANUARY 4, 2023

Jeff Gennette, CEO of Macy’s Inc., made the decision to be open about being gay when he joined the retailer’s management training program in 1983. “It was the beginning of the AIDS crisis,” said Mr. Gennette. “So it was a scary time to be a gay person and be out and open.”.

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Management Retail Article 40

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail