Retail TouchPoints
MAY 18, 2022
Sephora and 27 other retailers, along with the Open to All nonprofit, have signed the Mitigate Racial Bias in Retail Charter, marking their commitment to concrete steps that will improve equality across the industry. The charter is designed to create a more welcoming environment for all by reducing racially biased experiences and unfair treatment of shoppers.
Forrester eCommerce
MAY 18, 2022
Our society is coping with unprecedented challenges. Your customers, employees, and partners are all facing growing uncertainties and concerns. Geopolitical tension, income inequality and job insecurity, social unrest, and misinformation and disinformation, you name it! In these challenging times, established societal institutions have often failed to unify and guide their communities.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MAY 18, 2022
The value of blending digital innovation with environmental design to create next-generation retail experiences is the message Tom Philipson, Founder and CEO of strategy and design firm YourStudio , shared during the design:retail Conference and Expo session titled Radical Retail: Connected Future at the Retail Innovation Conference and Expo. “What has changed over the last couple of years is the idea around phygital identities,” said Philipson.
Forrester eCommerce
MAY 18, 2022
Whether you refer to digital transformation, customer experience transformation or sustainable transformation, the most important success factor is often the same, whatever the industry. It is all about the role leaders play in evolving the culture of their organisation. As my colleague Katy Tynan sums it up, this is more about leadership change than about […].
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 18, 2022
Great marketing has always been about creativity — cutting through the noise and connecting with consumers requires developing an advertising strategy that is both captivating and authentic. So how can a retailer tap into current culture and inspire engagement? The short answer: through art. Muros conducted a survey of approximately 1,000 people across the country to better understand how art-driven advertising resonates with consumers.
Forrester eCommerce
MAY 18, 2022
Have you thought about whether your audiences use social media to interact with your brand, and in which part of the customer lifecycle they use in social media? Our recent survey found that Chinese social users are super active and show greater acceptance of social media. When we compared the attitudes of online adults in […].
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Forrester eCommerce
MAY 18, 2022
Vendors replied to our invitation to participate in Forrester’s Q2 2022 Integrated Software Delivery Platform (ISDP) Now Tech with a common refrain: “what is an ISDP?” Now that we’ve published the ISDP Now Tech, we thought it’d be good to go in depth into where this category came from, why it matters, identify four different […].
Retail TouchPoints
MAY 18, 2022
Famed off-price luxury retailer Century 21 will return to its original flagship location in downtown NYC in spring 2023, after filing for bankruptcy in 2020 and shuttering all 13 of its stores. The 60-year-old institution was a destination for locals and tourists alike, known for its motley (often chaotic) assortment of designer brands at bargain prices.
Ecommerce Platforms
MAY 18, 2022
Monese and Revolut are both digital banking services offering a variety of benefits designed for business and personal banking. With their instant currency exchange and payment protection, they also make travel a breeze. Not to mention, it's easy to transfer and manage payments from the convenience of their mobile app (available on both Android and iOS).
Retail TouchPoints
MAY 18, 2022
Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Mastercard is working with a number of partners — including NEC, Payface, Aurus, PaybyFace, PopID and Fujitsu — to build out the program, which is essentially a technology framework that will enable this new way to pay.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Digital Doughnut
MAY 18, 2022
Google My Business has recently changed its name to Google Business Profile. Is it only the name change or they have brought changes to their services too?
Retail TouchPoints
MAY 18, 2022
Boutique marketplace Jane.com has hired David John Smith to serve as the company’s new CTO as it moves forward with its transformation from a three-day flash-deal platform into an evergreen selling model. Smith’s appointment follows Jane’s $40 million investment from Tritium Partners , as the marketplace marks $1 billion in sales to date. As home to more than 2,000 small businesses, many of which are women- and minority-owned, Jane is positioning itself to become a destination for a more custome
RetailDive
MAY 18, 2022
A cooler spring delayed sales during Q1, but Home Depot's position among professionals helped it weather challenges better than its rival.
GetElastic
MAY 18, 2022
Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. In tandem, brands are offered conflicting advice from channel partners, recommending staying away from D2C adoption. To guide brands, Gartner has created a strategic roadmap to support companies in making the right strategic decisions and technology investments to increase brand a
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
MAY 18, 2022
The retailer faced hundreds of millions of dollars in unexpected freight costs. But the company is being selective in when to hike prices.
365 Retail
MAY 18, 2022
Four new and exciting retailers are coming to Cwmbran Centre, Wales, after agreeing lease terms with the owner of the town’s leading retail destination. The new occupiers – Geek Retreat, H & T Pawnbrokers, USA Toys Ltd, and Star Sports Bet – are all fitting out their respective stores, ready to open to the public in the next few weeks, said national commercial property and investment company LCP.
RetailDive
MAY 18, 2022
During a time of challenges in the department store industry, the off-price luxury retailer is making a comeback after its 2020 bankruptcy.
Liveintent
MAY 18, 2022
As publishers seek new ways to drive revenue and personalize audience experiences, one strategy stands above the rest: email monetization. Despite those pesky murmurs of newsletter subscription fatigue , email engagement is stronger than ever. Over 4.2 billion people worldwide use email — with that number expected to reach 4.5 billion by 2025. And consumers prefer to hear from retailers via email — even more than via smartphone apps, social platforms, or text messages.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MAY 18, 2022
However, Anomalie will no longer create custom gowns and will instead "build tools that fulfill the mission of helping brides.
Kibo
MAY 18, 2022
Kibo is thrilled to announce the drop of the very first episode of our new video chat series, “Talking Shop.” “Talking Shop” is an informal, relaxed, coffee chat-style series, featuring conversations between various industry thought leaders from Kibo and from our industry partners and friends. The goal of this new series is to feature timely and topical discussions about current trends and issues impacting retail and eCommerce today.
RetailDive
MAY 18, 2022
Inspired by its summer ad campaign, the retailer's Club Roblox Boutique is in line with Gen Z preferences around the nascent metaverse space.
365 Retail
MAY 18, 2022
Rami Cassis, an international growth investor and founder of Parabellum Investments, has announced his entrance into the luxury goods market by acquiring the fashion retailer Hervia. Cassis plans to diversify heavily into the luxury market over the next 12 months and is attracted to the strong growth potential of the UK’s fashion sector. He will take Hervia into its next phase of expansion by striking new partnerships with emerging designers in the UK, France, and Italy, and exploring new segme
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MAY 18, 2022
Several companies and brands are joining Sephora and the nonprofit Open to All in acknowledging bias and pledging concrete steps to combat it.
Canadian Special Events
MAY 18, 2022
It’s the way the ocean air hit’s your lungs, the movement of the boat beneath your feet, the anticipation of a successful hunt, and the unique thrill of landing a giant bluefin tuna. It’s the way hotel staff that greet you every day with a warm islander “Good Mornin”, the lack of pretension, and the space to breathe, think and connect with others that can only happen when we slow down.
RetailDive
MAY 18, 2022
Instagram celebrates 1 million followers on its Shop account as the social commerce industry is expected to grow.
Pivotree Blog
MAY 18, 2022
To Disrupt or Be Disrupted In Your Supply Chain Introducing Pivotree Evolve, an Order Management System (OMS) assessment tool that navigates the complexity of optimizing your current platform towards customer-centricity. Volatility in the supply chain is the new normal. Impacted by the pandemic, logistics disasters, global conflict and sustainability, the ability to continue to deliver and accelerate orders while maintaining […].
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MAY 18, 2022
Target is doing it. So is CVS and Five Below. But, can piercing draw shoppers into stores?
Canadian Special Events
MAY 18, 2022
As a long-time colour junkie, I recently spent some time looking into some colours for a new brand that I am building, called EVENT MINDS matter. My exploration inspired this story, as it could not have aligned any better with my vision. Colour encapsulates the essence of motivational forces that drive us all. For some, health and healing will be a priority, while for others discovery and travel will reignite the imagination.
365 Retail
MAY 18, 2022
New research into online payments from banking platform, Tink , reveals sky-high expectations for seamless, secure transactions as payment choice increases. The survey of 2,000 UK consumers found that new payment innovations are being embraced — with 76% of consumers pleased with having more choices in how to pay. At the same time, tolerance for poor user experience is low, as nearly nine in ten (88%) claim they would abandon a purchase if faced with friction when paying.
RetailWire
MAY 18, 2022
Sixty-eight percent of CEOs surveyed by The Conference Board expect that the Federal Reserve’s efforts to reign in inflation will lead to a recession. Only 11 percent of those surveyed expect that the recession will be long running. Dana Peterson, The Conference Board’s chief economist, warned against self-fulfilling prophecies. “You can always talk yourself into a recession,” he said. “If businesses start shedding jobs in anticipation of a recession, that is going
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Expert insights. Personalized for you.
328 
Let's personalize your content