Retail TouchPoints

JANUARY 5, 2023

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price down 86% year-over-year, after the company reported that it was having trouble getting enough merchandise to fill its shelves while also bringing in fewer customers. Additionally, Bed Bath & Beyond noted that it wasn’t able to refinance a portion of its debt and warned in an SEC filing that it is exploring all possibilities to “mitigate any potential liquidity shortfall,” including ba

Improvements 291

Improvements Customer Operations Technology 291

RetailDive

JANUARY 5, 2023

Helen of Troy saw net sales revenue decrease across all segments in its third quarter, while operating and net incomes both fell by double digits.

Operations 106

Operations 106

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. But what does price really mean? It doesn’t necessarily mean the amount on the price tag.

Shipping Costs 287

Shipping Costs Merchant Services Channel Consumer 287

GetElastic

JANUARY 5, 2023

Many companies do not fit the mold of your typical out-of-the-box commerce monolith. I was recently chatting with a D2C prospect with a unique purchase flow. We talked through the ways to activate all of their different commerce channels, while remaining true to their brand. She joked at the time that what made Elastic Path unique is that it is flexible enough to do “commerce for weirdos.

Social Media 78

Social Media Channel Shopify Fulfillment 78

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JANUARY 5, 2023

H&M has launched a new immersive experience in Roblox called Loooptopia that lets players experiment with materials and patterns to create their own avatar wardrobes using the lens of circular fashion design. At the heart of the Loooptopia interactive world is a city square where visitors can embark on play sessions in various alternate worlds, including Rainbooow Fields, Neon Studiooo and Fabric Fooorest.

Fashion 254

Fashion Accessories Clothing Games 254

Algopix

JANUARY 5, 2023

As an Amazon seller, feedback is one of the most important aspects of your business. It helps you understand how customers perceive your products, services, and overall customer experience. And, it helps to ensure that you’re delivering a great experience that keeps buyers coming back. Therefore, it’s essential to understand what Amazon Seller Feedback is, how to use it, and the importance of responding to feedback. .

Improvements 78

Improvements Customer Experience Information Customer 78

eCommerce CEO

JANUARY 5, 2023

Klaviyo is a popular platform for email marketing and automation. Few would fail to find value in this clever and intuitive software, though that doesn’t. Read more.

Marketing 93

Marketing eCommerce 93

Retail TouchPoints

JANUARY 5, 2023

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts.

Customer 238

Customer Management Retail Marketing 238

RetailDive

JANUARY 5, 2023

The company has released other tools to support retailers and invested strategically to enhance its services.

eCommerce 106

eCommerce Shopify Other Retail 106

Retail TouchPoints

JANUARY 5, 2023

Designer Brands has appointed Doug Howe, President of DSW and EVP of Designer Brands, to succeed Roger Rawlins as the company’s CEO, effective April 1, 2023. At that time Rawlins will step down as CEO and as a member of the Board of Directors, but will continue to work with the retailer for a 12-month period in a Strategic Advisor role to facilitate a seamless leadership transition.

Retail 223

Retail Operations 223

Advertisement

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JANUARY 5, 2023

In a push for growth, the personalized beauty brand is entering a new product category that is still compatible with its selection of custom boosters.

Customer 86

Customer 86

Retail TouchPoints

JANUARY 5, 2023

Sports ecommerce platform Fanatics is divesting its 60% majority stake in NFT company Candy Digital , with Fanatics Founder Michael Rubin saying “it has become clear that NFTs are unlikely to be sustainable or profitable as a standalone business,” in a letter obtained by CNBC. Rubin co-founded Candy Digital in June 2021 alongside crypto investor Mike Novogratz and digital media entrepreneur Gary Vaynerchuk, and the company swiftly secured a long-term deal to become the official NFT partner of Ma

eCommerce Platforms 189

eCommerce Platforms Games eCommerce Marketing 189

eCommerce CEO

JANUARY 5, 2023

If you’re considering using the Shopify ecommerce platform to power your online store, you’re in good company. It only takes a couple of hours (even. Read more.

Shopify 87

Shopify eCommerce Platforms eCommerce 87

Retail TouchPoints

JANUARY 5, 2023

AirDroid Business aims to provide a safe, efficient and fast Mobile Device Management(MDM) solution for attended or unattended Android devices. The tool was created to help retailers remotely control and access large quantities of these devices using a centralized approach. AirDroid Business is designed to manage, control and secure a fleet of endpoints including POS systems, digital signage and interactive kiosks.

Mobile 162

Mobile Management Retail POS 162

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

JANUARY 5, 2023

It has a step-in design and comes in multiple colorways that are a “nod to iconic Jordan moments and figures,” according to Nike.

87

87

eCommerce CEO

JANUARY 5, 2023

If you’re thinking about opening an online store or operating one already, chances are you’ve heard of Shopify–and maybe even considered it your platform of. Read more.

Shopify 76

Shopify Operations 76

RetailDive

JANUARY 5, 2023

Founder Katrina Lake has returned to take over from Elizabeth Spaulding in the interim as the company searches for a new chief executive.

89

89

eCommerce CEO

JANUARY 5, 2023

Electronics are one of the most popular product categories when it comes to reselling. In-demand items can fetch a good price, and the market for. Read more.

Electronics 71

Electronics Marketing 71

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

JANUARY 5, 2023

The struggling home retailer issued a "going concern" warning as sales continue to slide and losses widen.

Retail 99

Retail 99

Smile.io

JANUARY 5, 2023

Some of our favorite products that we buy often come from being referred to us by friends or family. We noticed someone with a similar product or have asked our inner circle for a referral when we are searching for something to buy.   The key to a good referral is trust. Referrals bring in new customers and reward your loyal customers at the same time.

Reference 69

Reference Social Media Mobile Channel 69

RetailDive

JANUARY 5, 2023

The Loooptopia experience allows users to create and recycle custom digital garments and unlock special rewards.

Customer 94

Customer 94

RetailWire

JANUARY 5, 2023

Amazon.com CEO Andy Jassy said the company plans to eliminate over 18,000 jobs, mostly from the company’s Amazon Stores and People, Experience, and Technology organization.

Technology 52

Technology Article 52

Advertisement

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

JANUARY 5, 2023

Quiet Platforms says the partnership will expand shipper access to same-day and next-day service.

Fulfillment 80

Fulfillment 80

Korona

JANUARY 5, 2023

Ten years ago, online shopping accounted for less than 6% of retail commerce. Since then, eCommerce has increased every year, and in 2023, that number is expected to reach well over 15%. In fact, 2022 saw over a trillion dollars of online shopping in the United States alone. There are millions of eCommerce sites, with fierce competition for certain niches and product types.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

RetailDive

JANUARY 5, 2023

Doug Howe has been president of DSW since May 2022. He joined the company from Kohl’s, where he was its chief merchandising officer.

67

67

RetailWire

JANUARY 5, 2023

Walgreens sales fell 1.5 percent in the most recent quarter as the drugstore giant saw demand for COVID-19 test kits and vaccines decline. The retailer’s U.S. sales got a boost from an increase in the sales of cough, cold and flu remedies.

Retail 52

Retail Article 52

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Digital Doughnut

JANUARY 5, 2023

Businesses have always invested in new strategies and systems in order to grow. However, in recent years, this has become even more significant. Whatever the industry or sector they operate in, organisations have had to modify and adapt to a post-pandemic way of working.

Operations 52

Operations eCommerce Technology B2C Technology 52

RetailWire

JANUARY 5, 2023

Bed Bath & Beyond said there is “substantial doubt about the company’s ability to continue” as the retailer has seen further declines in customer traffic and sales. CEO Sue Grove said Bed Bath & Beyond is committed to its transformation plan and expects to make continued progress in the coming quarters.

Customer 52

Customer Retail Article 52

Prisync

JANUARY 5, 2023

Prisync software is always there to facilitate the work of ecommerce merchants. Competitor Price tracking.

Channel 70

Channel eCommerce 70

eCommerce CEO

JANUARY 5, 2023

Electronics are one of the most popular product categories when it comes to reselling. In-demand items can fetch a good price, and the market for.

Electronics 52

Electronics Marketing 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail