Retail TouchPoints

DECEMBER 29, 2022

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out? According to Forbes, today’s business benchmark is customer experience. The key to having that edge over the competition is delivering top-notch customer experience, ensuring the quality of well-trained staff and continuously stud

Customer Experience 310

Customer Experience Management Customer Retail 310

Forrester eCommerce

DECEMBER 29, 2022

The Asia Pacific (APAC) region is at the forefront of central bank digital currency (CBDC) development. Most APAC countries are proactively exploring and experimenting with CBDCs. China, South Korea, India, and Thailand are proactively piloting retail CBDCs. Singapore and Malaysia are currently focusing on wholesale CBDCs and participating in some multicountry CBDC pilots.

Digital Currency 195

Digital Currency Banking Retail 195

Retail TouchPoints

DECEMBER 29, 2022

Food Lion and its customers helped provide 5.4 million meals to families in need through the supermarket’s annual Holidays Without Hunger campaign. The campaign is part of the Food Lion Feeds initiative, which benefits hunger-relief organization Feeding America through 33 local Feeding America member food banks as well as hundreds of partner feeding agencies within Food Lion’s 10 -state operating area.

Banking 300

Banking Operations Management Customer 300

My Wife Quit Her Job

DECEMBER 29, 2022

Amazon has a reputation for being one of the world's most reliable and consumer-friendly retail companies, and their flexible return policies encourage customers to shop confidently. But product returns can have a negative impact on sellers trying to make money on Amazon. In this article, I'll explain how Amazon's return policies work and show you how to reduce returns and avoid losing revenue. .

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Article Consumer Customer Retail 156

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

365 Retail

DECEMBER 29, 2022

It doesn’t matter what you’re selling as a retailer, be it products or services; you have to market it in some way, shape or form in order to make sales and generate revenue. There are many ways to market, with some proving more effective than others. And right now, cross-marketing appears to be bearing fruit for retailers. You could suggest that because competition is so rife in multiple industries, rather than be lone wolfs, companies now see the benefits of working together and co

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Marketing Games Supplies Events 111

Digital Doughnut

DECEMBER 29, 2022

Hootsuite launches its seventh annual Social Trends report, helping marketers inform and bring to life strategies around social marketing, social commerce and social care in the New Year.

Social Media 102

Social Media Marketing Information Technology 102

365 Retail

DECEMBER 29, 2022

A resident in Hamilton (Scotland) became the first person in the UK to return a potentially unwanted Christmas present, data from PayPoint reveals today. It was barely beyond midnight when the first parcel was returned to a Collect+ store at 01:14 Christmas Day. The next return was made in Bradford at 01:22. Throughout December 2022, the Collect+ network managed more than 48 million parcels as people looked to get presents delivered ahead of Christmas Day.

Presentation 75

Presentation Technology Management Retail 75

RetailDive

DECEMBER 29, 2022

What retailers should know about the realities of the metaverse and more futuristic observations from the retail prophet.

Retail 76

Retail 76

365 Retail

DECEMBER 29, 2022

Creating a website involves many factors that need consideration and optimization. An essential part of this process is increasing domain authority (DA). A search engine like Google delivers quality content that answers users’ questions. A well-designed website must provide the user with relevant and valuable information. Your domain authority can significantly impact your website’s ranking in search engine results. .

Mobile 59

Mobile Social Media Improvements Channel 59

RetailWire

DECEMBER 29, 2022

Union organizers scored a landmark victory in April when workers voted to form Amazon’s first union at the company’s largest warehouse on Staten Island, NY, but since then three efforts to unionize other facilities — one in Alabama and two more in New York — fell short on votes. Time will tell if the burst of pro-union enthusiasm at Amazon, Starbucks, REI and other retailers was fueled mostly by COVID-era discontent and if the subsequent response from management to raise pay and impr

Improvements 52

Improvements Management Other Retail 52

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

365 Retail

DECEMBER 29, 2022

Wren Kitchens announced the opening of its 108th UK showroom in Crawley on Friday 26th December. The store is the kitchen retailer’s 114th showroom worldwide, continuing Wren Kitchens exciting global expansion, as new showrooms have sequentially opened across the northeast coast of the United States. The store can be found at County Oak Retail Park, Crawley, Sussex, RH11 7XN.

Arts 52

Arts Technology Retail Customer 52

RetailWire

DECEMBER 29, 2022

In a survey of 5,000 adults conducted by the Journal of the American Medical Association (JAMA), 23 percent said that a label warning of the environmental impact of red meat would deter them from buying such products at fast-food restaurants. “If, at a population level, we made even just some minor shifts to the way we make our food choices, substituting some beef items for less impactful choices, there can be a really measurable effect on climate change,” said Julia Wolfson, lead author of the

Article 52

Article 52

Dynamic Yield

DECEMBER 29, 2022

Digitizing Luxury Experiences in a Headless World Currently available on demand About the Talk: Limited by legacy internal systems and a monolithic eCommerce platform, Canadian luxury menswear retailer Harry Rosen was struggling to match its online shopping experience with the personalized touch it delivered in-store for nearly 70 years. When COVID restrictions forced shoppers online, […].

eCommerce Platforms 36

eCommerce Platforms eCommerce Retail Webinar 36

RetailWire

DECEMBER 29, 2022

This was a year in which CEO Mark Zuckerberg changed Facebook’s name to Meta, debuted the Metaverse and set a bold new course for his company based largely on the new marketing and hardware sales that virtual reality environments will offer. And yet, global shipments of VR headsets and AR devices slumped by over 12 percent in 2022, according to research from CCS Insight.

Marketing 52

Marketing Article 52

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Shopping Signals

DECEMBER 29, 2022

We’ve compiled a list of the best, most prominent AI content detection tools. You can jump straight to that list now if you’d like. But if you’re like me, you may want to learn a little about AI content detectors, why they matter, and how they work… before you start diving into specific tools. AI content detection is a rapidly growing field.

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SEO Article Demo Definition 52

RetailWire

DECEMBER 29, 2022

In her end-of-year column, NY Times’ Kim Severson riffed on emerging trends she sees influencing the world of food, foodies and food manufacturers in 2023. For example, Ms. Severson has declared brine the flavor of the year, evident in “a craze for coastal coctails.” She believes fried chicken skins — perhaps replacing tortilla chips in nacho dishes — will ride on the tale of fried chicken mania.

Customer 52

Customer Article 52

RetailWire

DECEMBER 29, 2022

McDonald’s, KFC and the owner of Burger King have all sold or shuttered their operations in Russia since the onset of Russia’s invasion of Ukraine earlier this year. Now the owner of the Domino’s Pizza franchise in the country, DP Eurasia, says it is “evaluating its presence in Russia” The firm operates 171 Domino’s Pizza restaurants, 103 of which are franchised to local concerns.

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Operations Article 40

RetailWire

DECEMBER 29, 2022

Although big tech firms, from Meta to Doordash and Shopify, have laid off large numbers of tech-oriented employees of late, a new report from ZipRecruiter says the job market is still hot. Tech workers, in particular, say they were successful with re-employment — 79 percent said they found new jobs within three months. The average for all job types was 83 percent.

Shopify 40

Shopify Marketing Article 40

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

DECEMBER 29, 2022

According to projections by fuel price tracking app Gas Buddy, consumers will likely have to deal with gas prices in the $4 a gallon range again by May of next year, but they won’t see erratic spikes over $5 that caused many to alter their driving and shopping habits in 2022. Gas Buddy is predicting that the national average for regular gas will decline to $3.49 a gallon in 2023, down about 50 cents from this year.

Consumer 40

Consumer Article 40

RetailWire

DECEMBER 29, 2022

LG’s new line that includes washing machines, refrigerators, ovens and a dishwasher represent a distinct for the manufacturer away from models that offered more, more, more features and options. The new designs have simpler looks and color schemes to assure they will match more easily with decor, and are more streamlined to operate — LG describes an “elegantly clear control experience.” LG boasts about using recycled materials in its models and is working on making more parts &

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Operations Article 40