Tue.Nov 29, 2022

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Lowe’s Expands DC-Based Delivery of Bulky Products to 8 More Regions

Retail TouchPoints

Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 296
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Endpoint Management 2023: It’s Back To The Basics

Forrester eCommerce

A few weeks ago, I had the opportunity to attend the Tanium Converge conference in Austin, Texas. There’s been a lot of buzz around Tanium in the industry lately, especially with the company’s recent partnership with Microsoft, its software bill of materials (SBOM) release, and continued marketing of a new term: converged endpoint management, or […].

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Claire’s Sets up Shop in 20 Macy’s Stores

Retail TouchPoints

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. just in time for the holidays. “We are thrilled to partner with Claire’s to expand our jewelry and accessories assortment and give our customers even more ways to own their style,” said Stephen Moore, SVP of Merchandising at Macy’s in a statement.

Jewelry 264
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A Look Inside The Forrester-WISP Partnership: A Q&A With Rachel Tobac

Forrester eCommerce

Earlier this month, we hosted the Forrester Security & Risk event — three jam-packed days of leading-edge security content. One of the major highlights of the event was the ForrWomen Leadership Summit. This was a full day of activities and networking for women security leaders to kick things off. Attendees were thrilled to have the […].

Events 195
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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RFID and Touchscreen Solution Providers Partner to Enhance Interactive In-Store Experiences

Retail TouchPoints

RFID solution provider SML will work with touchscreen supplier Elo to combine their respective technologies in a partnership that aims to streamline the customer experience through increased interactivity and customer engagement. Elo has more than 25 million touchscreens installed globally, while 5,500 stores utilize SML’s RFID technology and software suite.

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The Top Ecommerce Personalization Trends To Watch | Salsify

Salsify

Brands and retailers that want to win over potential customers and drive increased sales need to offer more than high-quality products and services.

eCommerce 111

More Trending

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Cyber Monday spend reaches $11.3B with a surge in BNPL usage: report

RetailDive

The shopping holiday saw increased demand for electronics and toys, with discounts reaching record highs, according to Adobe Analytics.

Toys 111
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LiveIntent announces Identity Enrichment on Salesforce AppExchange, the world’s leading enterprise cloud marketplace

Liveintent

C ustomers can enjoy accurate and enriched CRM data via up-to-date, deterministically matched unified profiles to perform marketing in the Identity-driven Era. Today, LiveIntent announced it has launched Identity Enrichment on Salesforce AppExchange, enabling brands to efficiently bridge their customer data deterministically to continuously authenticated licensed identity, demographic, and behavioral data from the LiveIntent Identity Graph.

Channel 62
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Claire’s opens shops in Macy’s stores

RetailDive

Starting this month, the accessories retailer can be found at more than 20 of the department store’s locations, including eight flagships.

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Why You Should Be Using UGC in Emails (With Examples!)

Email Audience

User-generated content is any content created by people who use your brand. Or who have tried to use your brand but couldn’t for some reason. Like in this example where body positivity advocate Andy Neal complains about Target to his 178,000+ followers: You should comb through, collect, and edit the UGC real people create about your company and products.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Former Iconix Brand CEO convicted of fraud

RetailDive

A federal prosecutor said founder Neil Cole “cooked the books” at the branding specialist during his tenure. His attorneys suggested they will appeal.

Books 107
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What CMS Is The Best For An Online Store?

MagentoBrain

In this post, readers will uncover a balanced way of selecting a platform and learn the features of the top platforms for e-commerce projects. It is better for seasoned users to select a CMS for an online business based on personal preferences. I enjoy Magento; we built 10 stores there and will build a further one there. Qualifications for a CMS for an online store.

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How a Gen Z-founded digital marketplace is trying to reach coveted young shoppers

RetailDive

Set to launch in 2023, Consumerhaus has strategies in place aimed at forging deep connections between shoppers and the assortment it sells.

98
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Rolling Stones end Shein deal over labor abuse report

RetailWire

The Rolling Stones has canceled a merchandise deal with Shein after a report by Channel 4 in the UK that found labor abuses in the fast-fashion retailer’s supply chain operations.

Fashion 52
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Kids Foot Locker opens House of Play Roblox experience

RetailDive

The game, which is based on a real store concept, allows users to play mini games and collect tokens to exchange for super-powered sneakers.

Games 98
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Virtual Santa visits replace trips to the mall

RetailWire

Kids and their parents can skip waiting in long lines to meet Santa at the mall. Dozens of websites now offer virtual visits with St. Nick via Zoom and other video chat apps. Virtual visits, which gained in popularity during the pandemic, have remained so as consumers deal with outbreaks of respiratory syncytial virus (RSV), flu and new variants of COVID-19.

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Smart Contracts for Digital Currencies or Assets

Digital Doughnut

In 1994, there were no digital platforms like the ones we know today, which is why Nick Szabo's concept of smart contracts did not receive the attention it deserved until almost 20 years later.

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Some see the economic glass as half full and others see it half empty

RetailWire

Delta Children, which sells baby furniture and related products, is having a solid year and has no plans to cut staff despite talks of a possible recession. “People and businesses create their own self-fulfilling prophecy: you expect the worst, you end up creating the worst,” Mr. Shamie said. “I laugh because sometimes I sit with some of my friends, talking about how bad it is.

Other 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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American Eagle Outfitters hints at new men’s sub-brand

RetailDive

The line will bring “innovation and newness to our men’s business” and prelaunch tests have been encouraging, according to company executives.

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Elon Musk says Apple may remove Twitter from its App Store

RetailWire

Elon Musk claims that Apple has “threatened” to remove Twitter from its App Store without an explanation. Apple, which has not commented on Mr. Musk’s claim, has pulled apps in the past for failing to address harmful content. Last year it temporarily removed Parler, an app popular with political conservatives, for its failure to address hate speech and disinformation.

Article 52
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All I Want For Christmas Is An Accessibility Expert

Forrester eCommerce

Twenty-seven percent of design teams plan to hire accessibility experts in the next 12 months.

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TikTok videos romanticize daily commutes and other aspects of office life

RetailWire

Meena Kirupakaran works for a publishing company in Toronto. Videos she has posted of her daily commute and other aspects of her job using musical soundtracks are connecting with like-minded Gen Zers who are new to the experience of going to an office every day to work.

Other 40
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Sprout Social Review (Nov 2022): A Guide to Sprout Social

Ecommerce Platforms

Meta: In today’s Sprout Social review, we’re looking at one of the more powerful social media management tools on the market for business leaders. Here’s what you need to know. In today’s Sprout Social review, we’re taking a closer look at some of the feature of one of the most popular social media management tools on the market. Designed to meet with the needs of countless online companies, Sprout Social ensures companies can optimize their social media efforts with insightful analytics, schedu

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SpartanNash named to most flexible employer list

RetailWire

The grocery wholesaler SpartanNash has been named to Indeed.com’s list of the 25 most flexible employers in the U.S. The company enables retail associates to sway shifts and carry over paid time off to the next year. Employees can buy the company’s stock at a 15 percent discount and they get price breaks on groceries and gas.

Retail 40
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With Travel Still Restricted, Simon is Bringing its Outlets to China via Livestreaming

Retail TouchPoints

It’s 10 a.m. on a bright fall day in upstate New York and the premium outlet mall Woodbury Common is just waking up. Associates are unlocking doors and the day’s first shoppers are milling about, enjoying the sunshine. But amidst the calm, there’s a flurry of activity as one group makes its way across the paved pathways of the outdoor shopping center.

Travel 278
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Claire’s to open shops inside 21 Macy’s stores

RetailWire

Macy’s said that it will open Claire’s store-within-a-store concepts inside 21 of its locations. The move is part of the department store’s plans to broaden its customer base. The chain recently opened Toys “R” Us shops inside all its stores.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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19 Omnichannel Experience Examples from Top Brands

GetElastic

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

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How to use a Loyalty Program as an Event-Based Marketing Tool

Smile.io

A loyalty program adds value to your existing marketing strategies and contributes to your overall business growth. Ecommerce brands with a loyalty program are set up for success by offering meaningful rewards to their customers, in exchange for their loyalty. Loyalty programs offer a way to retain customers, reduce churn rates, and increase the average order value of customers.

Events 78
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How To Pay Tips To Employees

Korona

Wondering how to pay tips to employees? Gratuity payments are a central component of compensation for employees in certain industries. In the United States particularly, many members of the workforce generate a large part of their income from getting tips. In a lot of cases, tips are paid in lieu of salaries or hourly wages. Of course, there are some important laws and protocols to follow when dealing with tipped employees.

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How to Reduce your Carbon Footprint by Utilizing 3D Imagery Instead of Photography

Retail TouchPoints

A recent trend in commerce has been the move to go green. Whether by tackling physical factors such as packaging, production processes or using renewable energy, environmentally friendly initiatives are on the rise for retailers. According to SmartestEnergy , 81% of people prefer to buy from sustainable sellers. The greening effort is not purely a reputational strategy, it actually brings positive business results.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio