Thu.Apr 26, 2018

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The 19 Ecommerce Growth Challenges of 2018, Outlined by Amazon’s Annual Report

BigCommerce

On May 18th, Amazon released its Annual Report for the past fiscal year (2017). The Amazon Annual Report, which is made available to the public through the SEC, recapped the company’s remarkable year of growth. However, it also put a spotlight on some of the challenges and obstacles Amazon will face in the year ahead. From general Amazon growing pains to government regulation, part of the report took a hard look at some of the major issues and potential risks ahead that all ecommerce retailers n

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Creating The CX-Centric Utility

Forrester eCommerce

Outage management is a defining moment for utilities and thus provides a great way to reimagine the relationship between utilities and their customers. Absent an outage, most consumers don’t give a whole lot of thought to their utility company – flip a switch and the expected happens. The outage – especially prolonged outages – changes […].

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Magento, NetSuite Conferences Illustrate What B2C Can Teach B2B

RTP blog

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail Innovation Conference in New York City, I had the opportunity to attend two user conferences this week in Las Vegas — Magento Imagine and NetSuite SuiteWorld. While we’ve discussed the concept of a “retail transformation” ad nauseum over the past year, wholesale also is undergoing its own transformation.

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The Self-Licking Ice Cream Cone of Misery for S&R Pro’s Starts with Start Ups

Forrester eCommerce

Over the last 2 weeks I have been at the annual shenanigan bonanza that is RSA. I was invited to sit on a “Shark Tank” panel for emerging technology start-ups in Miami, FL. In the span of two weeks I went from seeing the big, well-established companies, who have massive marketing budgets and millions of […].

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Pros and cons of FBA (Fulfillment by Amazon)

TradeGecko

So you’ve started selling on Amazon. Or maybe you’re looking for a new fulfillment solution for your eCommerce store. Whatever the case may be, if you sell products online it’s worthwhile knowing the pros and cons of FBA (Fulfillment by Amazon). Trust us. TradeGecko’s inventory and order management software will help you automate your workflows so you can focus on growing your business.

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From Startups to Stalwarts– Join Us In Chicago To Learn How To Use A Wide Ecosystem For Digital Success

Forrester eCommerce

“Disrupt or be disrupted” The demise of previous market giants like Blockbuster and the rise of digital unicorns like Uber are pretty convincing evidence that if you’re operating at business as usual, your business is probably at risk. But that mandate to “disrupt or be disrupted” can misleadingly paint a market landscape of only adversaries— […].

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How Online Price Wars Are Threatening Brands

Profitero

Online retailers are in a price war – each trying to outdo the other by offering consumers the lowest price in the market. But as Profitero has documented , Amazon refuses to be beaten. Whenever Walmart, Target or any other retailer lowers their price, Amazon automatically drops its price too. While great for consumers, this aggressive price discounting is destructive for brands.

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Making Email Personal: Q&A with Andrew Lim, Email Manager at RevZilla

Sailthru

The amount of data out there allows modern marketers to tailor their messages to be as relevant as possible. It’s a daunting task. But as Andrew Lim , Email Manager at RevZilla , points out, your customers will gladly tell you what they want. When Andrew visited our office , he said RevZilla’s emails are based on customers’ purchase histories and preferences.

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How Consumers Shop for Electronics: Research, Compare, Repeat

Salsify

Nowhere does the omnichannel shopping experience stretch between in-store and digital more than with consumer electronics. The journey is uncertain, often changing with each consumer, their need and location. One thing’s for sure: Consumers do their research.

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Ready to Take Your Cart Recovery Series to the Next Level?

Bronto

Cart recovery is consistently a high-performing campaign. Here are a few tips for optimizing the customer experience and maximizing your success. The post Ready to Take Your Cart Recovery Series to the Next Level? appeared first on Bronto Blog.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to Increase In-Store Traffic with a DOM?

OrderDynamics

How to Increase In-Store Traffic with a DOM? Every retailer wants to increase in-store traffic. As Mark Ryski showed in his book Conversion – the last Great Retail Metric , in-store traffic is part of the equation that directly affects overall sales. Specifically, Ryski shows that store sales are directly affected by in-store traffic, conversion rate, and the average sale value.

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Please Be Seated

Canadian Special Events

This collection of stunning seating options should offer loads of design ideas. We are not suggesting you design your entire event around a chair but then again… these are also beautiful and creative you never know what might inspire you. By Stacy Wyatt. Classic Baroque. This big baroque style armchair is a classic rental piece that can be ordered in a multitude of colors, patterns and fabrics and fits into just about any type of event design.

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2018 Shopify Pricing Plans (Shopify Lite, Shopify Basic, And More)

Creating a Website Today

I figured it would be nice to put all the Shopify plans in one spot. Afterall: It’s nice to see what they offer, and what you get especially if you’re already browsing around on this website. And on top of that, a ton of readers are searching for terms such as… How much does Shopify cost per month. Which Shopify plan should I use. What does it cost to use Shopify.

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Customer Showcase: Beau Undies – Keeping Your Underwear Drawer Exciting

Lemonstand

Los Angeles based women’s underwear retailer and LemonStand customer Beau Undies launched their business in the lead up to the busy holiday season in 2017 and has been growing like gangbusters ever since. They offer a selection of beautiful, simple and definitely not boring underwear that can be purchased on a one time basis or delivered regularly as a monthly “Beau Bag” subscription.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Sabon NYC Talks Enabling Omnichannel Personalization with Dynamic Yield

Dynamic Yield

The Director of eComm and Digital Marketing at SABON NYC sits in on the Jason & Scot Show during ShopTalk to discuss Amazon, omnichannel, and the tech stack. The post Sabon NYC Talks Enabling Omnichannel Personalization with Dynamic Yield appeared first on Dynamic Yield.

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Please Be Seated

Canadian Special Events

This collection of stunning seating options should offer loads of design ideas. We are not suggesting you design your entire event around a chair but then again… these are also beautiful and creative you never know what might inspire you. By Stacy Wyatt. Classic Baroque. This big baroque style armchair is a classic rental piece that can be ordered in a multitude of colors, patterns and fabrics and fits into just about any type of event design.

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New ChannelAdvisor Updates to Help You Market, Sell and Fulfill in 2018

ChannelAdvisor

Have you heard? At Catalyst Americas, CEO David Spitz announced some exciting changes here at ChannelAdvisor. No matter where the latest trends take you, our goal is to continually keep our customers at the cutting edge of e-commerce. And this week, we’re rolling out several new features and enhancements to help both first-party and third-party sellers market, sell and fulfill in ways that meet all the latest consumer demands to keep you ahead of the competition.

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The 1.8 Million Year Old eCommerce Lesson

Smile.io

Is your online business a hunter/gatherer or farmer? Without a bit of context, you probably don’t know the answer to that question. Another way to look at it is this: does your business require you to actively go looking for your next sale?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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[Guest Blog] eBay Reflects on Catalyst 2018 and the Future of E-Commerce

ChannelAdvisor

Another fantastic Catalyst event has come and gone. We were so inspired by the thoughtful workshops, keynotes, and networking opportunities. Before we begin thinking about next year, we wanted to pause and reflect on some e-commerce themes identified at the event last week. The past few years, eBay has evolved into a thriving, modern retail marketplace in the hopes of attracting more global buyers, providing a shopping experience they’re accustomed to, and ultimately bringing our sellers more sa

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Sabon NYC Talks Enabling Omnichannel Personalization with Dynamic Yield

Dynamic Yield

The Director of eComm and Digital Marketing at SABON NYC sits in on the Jason & Scot Show during ShopTalk to discuss Amazon, omnichannel, and the tech stack. The post Sabon NYC Talks Enabling Omnichannel Personalization with Dynamic Yield appeared first on Dynamic Yield.

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How to Use POS Data for Retail Merchandising

Heartland

Agile retailers know that collecting, analyzing, and acting on data — quickly — is a non-negotiable to grow in an ever-changing retail environment. Sales reports, purchasing reports, inventory reports — these are all often at top of mind, and rightfully so! But with the right KPIs and reporting tools, you can use your POS analytics to make decisions traditionally thought of as entirely right-brain driven, like retail merchandising.

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WEBINAR: Tackling the Omnichannel Customer Data Challenge

Optimizely

Omnichannel marketing offers a huge opportunity to provide the kind of seamless experience today’s buyers expect. Your customers want to have a consistent experience no matter the channel you engage them, including social, email, push notifications, and more. . So why have 86% of ecommerce marketers still not implemented a full omnichannel marketing strategy for their brand?

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Use Date-Based Flows to Drive Sales and Build Loyalty

Klaviyo

In our daily lives, dates matter a lot. We countdown to exciting milestones, remind ourselves of scheduled appointments, and celebrate yearly on our birthdays. As a business, dates matter a lot too. Being able to send relevant emails around important dates is often mission critical to drives sales, retain customers, and build loyalty. With a new Date Property trigger for automated Flows, Klaviyo is making date-based customer journeys a breeze.

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Weebly to join the Square family - a letter from our Founder

Weebly

Weebly was founded on the belief that anyone with an idea should have access to the tools to bring that idea to life. Back in 2007, we knew building your own website was too hard and expensive so we made it easier and more affordable. As you asked for help to run your online business, we expanded into powerful tools to sell and market online. And our entire team has been working incredibly hard since day one to make that experience better for you every single day.

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Product Attributes: Completeness to Ensure the Sale

ItemMaster

Customers want a seamless buying experience. Once upon a time, “seamless” referred only to well-labeled aisles in the supermarket that could give shoppers a general indication of where they could find what they’re looking for; but now, a seamless buying experience has come to mean so much more. With rapid advances in omni-channel marketing, machine learning, and voice search, a truly “seamless” experience means finding, surveying, comparing, and purchasing select products within a matter of seco