Forrester eCommerce

JULY 15, 2022

Learn how to create a scalable data culture in your organization in this sneak peek of our upcoming Technology & Innovation North America event.

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Events Technology Customer Data Customer 370

Retail TouchPoints

JULY 15, 2022

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As we reimagine the role that Instacart has to play — as an enablement platform for our retail partners and pioneer for the industry — ensuring our teams are set up for success has never been more imp

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Technology Subscription Blog Retail 337

BigCommerce

JULY 15, 2022

On the heels of Outdoor Retailer in Denver, the BigCommerce team went to CommerceNext in New York City and left…

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BigCommerce Outdoor Retail Events 328

Retail TouchPoints

JULY 15, 2022

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK. The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations.

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Fulfillment Management Operations Technology 310

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

FastSpring

JULY 15, 2022

When you sell around the world, there are more opportunities for growth. But there’s also more complexity. One big complication is sales tax, GST, and VAT: consumption taxes you’re expected to charge your customer and remit on their behalf. So what are your options when it comes to tax collection and compliance? In a one-hour webinar, we covered the four main ways that SaaS companies handle global sales taxes.

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Payment Services Management B2C Webinar 109

Retail TouchPoints

JULY 15, 2022

Every one of the Top 10 retailers in the U.S. now has a retail media network (RMN), which should tell you something about where this trend is going (hint: toward ubiquity). It’s enough to make retailers without an RMN of their own scramble, particularly as companies like Amazon and Walmart report mind-boggling ad revenues — $2.1 billion for the latter, not too shabby for a company with a core business that isn’t advertising.

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Retail Download Marketing Customer Experience 290

Retail TouchPoints

JULY 15, 2022

Starbucks will reportedly close 16 U.S. stores, mostly on the West Coast, due to safety concerns, according to CNBC. The affected stores “have a particularly high volume of challenging incidents that make it unsafe for us to operate,” but one of them is unionized — and Starbucks Workers United is striking in response to what it sees as a union-busting move.

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Operations Customer Other Retail 299

Digital Doughnut

JULY 15, 2022

Planning and implementing a marketing SEO strategy is a must for all businesses who managed to create their business websites. Before we start a discussion of how to plan your marketing SEO strategy properly, we would like to say a few words about what it actually is and why it is essential.

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SEO Marketing Management Search Marketing 98

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world. Thanks to a range of SaaS solutions and marketplaces taking the pain and cost away from building a digital sales platform, microbrands and their success are growing rapidly.

Small Business Retail 277

Small Business Retail Social Media Retail Leisure 277

Digital Doughnut

JULY 15, 2022

Brands' use of famous faces are often thought to drive key feelings of desire in consumers, but amongst the shifting landscape and values of Gen Z - is this still the case? How can brands utilise other types of influencers in order to drive brand loyalty and purchase decisions?

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Marketing Consumer Other Social Media 98

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

JULY 15, 2022

Nike has entered a long-term, exclusive licensing partnership with Fanatics for the manufacture and sale of fan apparel and headwear, for a “select group” of Nike-sponsored colleges and universities starting in 2024. The new partnership continues commerce platform Fanatics’ rapid expansion into the manufacturing side of the sports gear world, following similar deals with the NFL and MLB and its acquisition of trading card brand Topps.

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Apparel Supplies Other Marketing 263

RetailDive

JULY 15, 2022

The store, which opened Friday in Seoul, South Korea, features gender-neutral merchandising and a content studio.

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Omniconvert

JULY 15, 2022

Learn everything you need to know about the NPS calculation formula, survey design, and methods of calculating your NPS. The post Net Promoter Score Calculation: formula, methods, and advanced strategies. appeared first on Omniconvert Ecommerce Growth Blog.

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Blog eCommerce Customer 78

RetailDive

JULY 15, 2022

The rapper filed trademarks for the name “YZYSPLY,” while the candy maker turned jokes found on its wrappers into non-fungible tokens.

Retail 99

Retail 99

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

eCommerce CEO

JULY 15, 2022

If you’re looking to start a Shopify store of your own, it won’t hurt to look at some of the most popular Shopify stores. While. Read more.

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Shopify eCommerce 93

RetailDive

JULY 15, 2022

The assortment was fit-tested with over 300 children, and comes in short, regular and long lengths in all sizes with waistband adjusters.

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RetailWire

JULY 15, 2022

The average raise in 2023 will be 4.1 percent, the highest increase in 15 years. That, however, will not be enough to keep up with inflation, according to Willis Towers Watson.

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Article 52

RetailDive

JULY 15, 2022

Customers in the city of College Station are set to receive goods via Prime Air later this year, the company announced Friday.

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Customer 98

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Pivotree Blog

JULY 15, 2022

Experience that’s built to delight starts with understanding your customer. A young father, 60 or so years ago, sat on a park bench observing his children. What if there were a way to create that environment for families, he thought, where adults and their kids could share in the joy of play; a place where experiences could actually transcend time for the whole family to enjoy together and pass on through the generations.

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Supplies Customer Experience Fulfillment Events 52

Canadian Special Events

JULY 15, 2022

The Inn at Bay Fortune is an unparalleled culinary farm experience that’s on my bucket list and should be on yours. A few weeks back, the folks from Meetings & Conventions PEI visited the farm owned by celebrated Chef Michael Smith and his wife, Chastity Smith , and I’m entirely jealous. Located in eastern Prince Edward Island, The Inn at Bay Fortune is an immersive interactive farm-first culinary experience perfect for corporate retreats or incentive travel programs.

Travel 52

Travel Events Apparel Presentation 52

Pivotree Blog

JULY 15, 2022

Experience that’s built to delight starts with understanding your customer A young father, 60 or so years ago, sat on a park bench observing his children. What if there were a way to create that environment for families, he thought, where adults and their kids could share in the joy of play; a place where experiences could actually transcend time […].

Customer 52

Customer Blog 52

RetailWire

JULY 15, 2022

Former Gap Inc. CEO Sonia Syngal was counting on the company’s Athleta and Old Navy banners to lift its results. That didn’t happen. Ms. Syngal has left, and speculation is that Athleta and/or Old Navy will be spun off to help Gap get its financial footing as it tries to bring life to its other brands.

Other 52

Other Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

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Omnichannel Shipping Costs Fulfillment Gifts 306

RetailWire

JULY 15, 2022

Many of Amazon.com’s private labels have failed to live up to the company’s sales expectations, which has led to a reevaluation of what items it carries. The company has been accused in the past of mining third-party seller data to promote the sale of its own private brands.

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Article 52

Store Growers

JULY 15, 2022

Last Updated on July 15, 2022. You heard Google Ads audiences work great, but don’t know where to start? Well, it’s true; ecommerce businesses use advanced audience targeting to improve the performance of their campaigns and ultimately increase sales. But don’t worry, it’s not as complicated as it sounds. In this article, we will show you how to add an audience to a campaign.

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Consumer Electronics Hobbies Customer Other 91

RetailWire

JULY 15, 2022

Greg Regan, president of the transportation trades department of the AFL-CIO, said that freight rail carriers’ attempts to improve efficiency in recent years has resulted in delays and damaged the national supply chain. The National Railway Labor Conference, an industry group representing carriers, challenged Mr. Regan’s assertion. “Railroads are outperforming the broader labor market in terms of recruiting and retention,” said Michael Maratto, a spokesperson for the NRLC.

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Supplies Improvements Marketing Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

lateshipment

JULY 15, 2022

The Importance of On-time Delivery. On-time deliveries are a business’ best practice. Yet they do not captivate customers like same-day delivery or free shipping promises do. However, failing to make on-time deliveries gives you a bad reputation. But.but…keeping deliveries on time is not so easy, given that on-time delivery is in the hands of your shipping partner.

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Shipping Costs Shipping Merchant Services eCommerce 130

RetailWire

JULY 15, 2022

Food banks across the U.S. are reporting that more people are seeking help as the high cost of everyday items makes it harder for them to put meals on the table and gas in their tanks. “It does not look like it’s going to get better overnight,” said Katie Fitzgerald, president and chief operating officer for Feeding America. “Demand is really making the supply challenges complex.”.

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Banking Supplies Operations Article 40

iVend

JULY 15, 2022

Customer satisfaction and employee satisfaction are the two sides to the thriving retail business coin. Happy customers buy more, return more and tell others. Happy employees contribute to the bottom line of a retail business. Both can be boosted by great retail technology – a single investment that helps to drive both customer and employee satisfaction. iVend Retail Technology iVend is a leading provider of enterprise-class retail technology.

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Technology Payment Services Retail Payments 89

RetailWire

JULY 15, 2022

SpartanNash has given its corporate headquarters building a new look including furniture, lighting and technology upgrades. The building now features an expanded Starbucks and added entertainment areas to help workers “feel empowered to have fun and do winning work.”.

Technology 40

Technology Article 40

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail