Mon.Apr 13, 2020

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Five AI Principles To Put In Practice

Forrester eCommerce

From tech vendors to governments to industry consortia to the Vatican, it seems that every day a new entity is announcing its set of AI principles — broad guidelines for how AI systems should be responsibly developed, trained, tested, and deployed. On the surface, this is great news, as it demonstrates an awareness of the fact […].

Customer 347
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Fulfillment By Amazon Creates New Challenges For Merchants: What Are My Alternatives?

BigCommerce

In times of hardship, your business needs to be able to adapt quickly.

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FORRward: A Weekly Read For Tech And Marketing Execs

Forrester eCommerce

Zoom Forfeits Goodwill By Failing To Secure What It Sells COVID-19 has crippled many companies, but one that surged, at least at first, was Zoom Video Communications, Inc. Zoom’s failure to secure what it sells, however, turns one of the few bright sides of physical distancing into a parable of product security: Releasing a product with shocking security flaws and privacy issues will come back to haunt a company at […].

Marketing 333
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Klaviyo Review & Pricing – Is Klaviyo Worth It For Ecommerce?

My Wife Quit Her Job

Is Klaviyo worth the money? This Klaviyo review will break down the pros and cons and compare Klaviyo pricing and features with other email marketing providers in the ecommerce space. Having run my own ecommerce store for over 12 years, I’ve used or evaluated almost a dozen email marketing platforms for my online store. And for a while, I was switching email providers every 1-2 years because I was either unsatisfied with certain features or the customer service degraded over time.

eCommerce 194
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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If You Want To Deliver A Great Customer Experience, Start By Attracting The Right Customers

Forrester eCommerce

The perfect experience for your customers is the one that fulfills your brand promise in a way that’s meaningful to them. That’s why simply copying experiences that work for other companies is worse than a dead end: It can lead to well-intentioned efforts that damage your brand. A former Forrester analyst used to illustrate this […].

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300: How My Mom Discovered A Cure For A Rare Disease

My Wife Quit Her Job

Whenever I publish 100 episodes, I always have an extra special guest on the show. And today, I have my Mom, Janice Chou, on the show. Now my Mom is not an entrepreneur in the classical sense but she recently discovered a cure for a rare disease called Glycogen Storage Disease. It is her life’s work and her cure is currently undergoing clinical trials.

Books 156

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Identity Theft in eCommerce: How DTC Brands Can Protect Themselves

ESW

Your eCommerce store is at risk of identity theft. In fact, the threat is probably much bigger than you’d care to think. Identity theft is the most common type of eCommerce fraud, says UKTN Online News Editor Alara Basul at Ravelin. It accounts for almost three-quarters of all attacks and doesn’t just rely on stolen credit card details. Email and user accounts, names, addresses and other identifying information is used by attackers trying to look like real consumers.

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How To Determine Your Company’s Strategy For Values-Based Consumers

Forrester eCommerce

Brands’ moral, social, and political values are now a core issue for most customers and employees. Unfortunately, companies lack a systematic values strategy, leading to high-profile flubs. My new report, “Interactive Tool: Determine Your Company’s Strategy For Values-Based Customers,” features a Q&A tool that helps firms make conscious decisions about how much to bring moral, […].

Consumer 275
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Nuggets Digital ID and Payments co-founder named Entrepreneur of the Year at Booking.comTechnology Playmaker Awards

Retail Technology Review

Booking.com has named Seema Khinda Johnson, co-founder of blockchain-powered payments and ID platform Nuggets, as Entrepreneur of the Year in its annual Booking.com Technology Playmaker Awards.

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COVID-19: Our lowdown on the latest ups and downs

TradeGecko

This is the second in a series of TradeGecko articles based on first-hand insights from our own aggregate order data. In this time of unpredictable demand and supply chain disruptions, we are here to keep you informed and up-to-date.

Article 117
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Magento Alternatives 2020: Which Is Your Best Option?

Ecommerce Platforms

If you’re just starting out with your own ecommerce website , you may have stumbled across Magento. Magento is one of the industry’s most popular store building platforms, with over 260,000 merchants, an expansive suite of features, and complete customizability. But as open-source software, its true potential is unlocked by users boasting coding know-how.

Magento 104
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Singapore small business support through Covid-19

TradeGecko

Declining growth, rising uncertainty. Just two of the ways that COVID-19 is impacting supply chains and consumer demand the world over. For SMEs in Singapore, help’s at hand.

Supplies 109
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A broad overview of the challenges for email marketing in the current online business scenario

Omniconvert

While organizing your email marketing campaigns, you must have your set of targets and goals. It’s really frustrating to not. The post A broad overview of the challenges for email marketing in the current online business scenario appeared first on ECOMMERCE GROWTH Blog.

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Salesforce Service Cloud Use Cases

Onilab User Guides

Does your company have a customer support department or are you planning to form one? In case you’re seeking possibilities to organize the process in the best and most efficient way and want to provide your clients with the utmost service and support, consider looking in the direction of the Service Cloud, a customer relationship management platform that was specially designed by Salesforce for these purposes.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Empower your Leasing Team: A Guide to Effective Digital Leasing

PERQ

Your doors to your leasing office may be closed for the public, but that doesn’t mean prospective renters aren’t looking for their new home. Connect with your renters digitally and empower your leasing team with the best digital leasing practices and tips during COVID-19 by. The post Empower your Leasing Team: A Guide to Effective Digital Leasing appeared first on PERQ.

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Distributed Logistics for Digital Commerce, Part I – A Change in Paradigm and Why It Matters ARTICLE

Etail Solutions

Distributed logistics is the capability to place, manage, fulfill and leverage inventory dispersed across owned warehouses, 3PLs, retail and other options to be physically close to potential customers. In uncertain times, distributed logistics is an important tool is devising an online sales strategy focused on creating flexibility and options to meet an unpredictable future.

Article 36
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PERQ Launches Virtual Consultation Scheduler to Help Retailers During COVID-19

PERQ

PERQ launched its new Virtual Consultation Scheduler to help minimize the effects of coronavirus shutdowns on retailers. The scheduling tool has been added to the PERQ Marketing Cloud and is available to new customers. “We had this scheduler in the works to launch later. The post PERQ Launches Virtual Consultation Scheduler to Help Retailers During COVID-19 appeared first on PERQ.

Retail 41