Thu.Jul 23, 2020

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The “About Us” Page Broken Down: What Content Should You Include?

BigCommerce

Picture this: you’re at a dinner party, and someone is talking your ear off about their new business.

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eCommerce Marketing Software To Drive Conversions

Groove

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Leverage automation to remove manual labor, save time and money and improve organizational efficiency. Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you.

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Help us understand what industrial IoT platforms mean to your business

Forrester eCommerce

We're running a survey to understand what you expect from an industrial IoT platform.

Customer 331
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Designing for Dark Mode: The Latest Challenge in Email Design

Optimizely

The demand for dark mode-compatible design is increasing as the setting is gaining popularity among consumers. Dark mode is a low-light display option with the purpose of decreasing eye strain, reducing screen brightness, and making content easier to read. But for Marketers, especially for those working with emails, it’s a new hurdle. With its inverted color scheme, dark mode is another variable for which Marketers have to account in email design.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Facebook Shops And The Rise Of Social Commerce

Retail TouchPoints

Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses stay afloat during the pandemic. Perhaps more important, it will help businesses and brands of all sizes showcase their products and close sales without shoppers ever having to leave Facebook or Instagram. The potential is enormous. Facebook Shops is offering businesses the chance to tap into a community of 2.6 billion people, engage them with relevant content and lead them quickl

eCommerce 234
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Tech Alignment, Innovative Solutions, And Continuous Leadership Are Critical For CIOs Managing Through The COVID-19 Crisis

Forrester eCommerce

The pandemic is affecting different industries and businesses in different ways, so CIOs and other tech leaders must be mindful of their company’s situation, revenue outlook, and resources as they manage through the crisis.

More Trending

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Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?

Retail TouchPoints

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a range of other causes — was already a growing force in retail before this year’s unique combination of COVID-19 and Black Lives Matter protests. A few brands, notably Nike with its Colin Kaepernick ad in September 2018, have gained media attention and even increased sales based on their public stands on controversial issues.

Hobbies 169
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Ecommerce Return Policies 101

ecomdash

Want better sales? Fix your return policy. Here's how to create an ecommerce returns process that drives sales. The post Ecommerce Return Policies 101 appeared first on Ecomdash.

eCommerce 135
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Ascena Bankruptcy Filing Could Lower Company Debt By $1 Billion

Retail TouchPoints

With its voluntary Chapter 11 filing today, Ascena Retail Group , parent company of brands including Ann Taylor, LOFT and Lane Bryant ,hopes to reduce its debt load by $1 billion. The company, which currently operates approximately 2,800 stores, has created a restructuring plan that includes closing a number of its brick-and-mortar stores, including all of its Catherines stores and a significant number of Justice stores.

eCommerce 155
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How Ascena went bankrupt

RetailDive

The retailer went big in the new millennium, even as clothing sales growth shrank. Its Chapter 11 filing Thursday isn't just about the pandemic.

Clothing 143
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Tailored Brands Could Close 500 Locations; Ulta Plans Net Store Count Increase In 2020

Retail TouchPoints

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. A. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic.

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Nike shuffles leadership structure, details layoffs

RetailDive

As part of an effort to streamline its organization, the athletics retailer will cut jobs, resulting in up to $250 million in termination costs.

Retail 136
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ScreenMeet Launches Software To Bring In-Person Customer Service Interactions Online

Retail TouchPoints

ScreenMeet , a provider of support software for remote control, video chat and other software, has released ScreenMeet Live, a suite of browser-based remote customer engagement tools designed to help retailers transition their face-to-face, personalized shopping and customer support services to an online environment. ScreenMeet’s newest release helps customer service agents and sellers interact with customers online through voice, video chat and screen share.

Customer 147
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CRO vs. CVO: Why CRO can’t help eCommerce companies grow in the long-term

Omniconvert

To define the context properly: There are a lot of eCommerce consultants, agencies, and internal T-shape marketers that are driving. The post CRO vs. CVO: Why CRO can’t help eCommerce companies grow in the long-term appeared first on ECOMMERCE GROWTH Blog.

eCommerce 106
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Catchpoint Adds User Sentiment Monitoring To Its Platform

Retail TouchPoints

Catchpoint , a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option combines with the software’s Synthetic, Network, Endpoint and Real User Monitoring capabilities to help retailers discover broader insights into the overall health and performance of their digital services and applications.

Consumer 147
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Businesses at risk without a lasting power of attorney

TalkingRetail

Most people understand the benefits of a lasting power of attorney (LPA), which allows an individual to nominate someone to take decisions on their behalf if they become incapacitated in some way. But not everyone knows what a business LPA is and how it can be used to protect businesses if something serious happens to.

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Zebra Solution Provides Social Distancing Reminders, Tracks Proximity Events

Retail TouchPoints

The new Zebra MotionWorks Proximity solution can assist retailers with contact tracing by creating a record of proximity events for reporting purposes. Additionally, MotionWorks Proximity can proactively remind associates to maintain social distancing. Proximity events are generated when employees are in close proximity over a period of five minutes, and the solution captures sensing data including duration and associated identities for each event.

Events 147
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Understanding the New Google Shopping Experience [JULY UPDATE]

ROI Revolution

July 23, 2020: Update. With Google opening up more and more unpaid traffic for merchants to take advantage of over the last few months, we aren’t surprised that Google announced on July 23, 2020 that the Buy on Google checkout experience (previously called Shopping Actions or Google Express) is also being shifted to become a free program. The “The Keyword” Google article covers all of the high-level details, but below are some of the biggest takeaways from the exciting update: Shopping Actions p

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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FastSpring Release Notes: July 22, 2020

FastSpring

Check out the latest features and improvements for the FastSpring app! More seamless tax-exempt API orders: When a buyer makes a tax-exempt purchase, their tax-exempt status is now set on their account. When a seller initiates a future order via the API the order will be automatically tax-exempt. Webhook improvements: Updated the order.complete webhook to include a dedicated coupon object to help sellers view all discount/coupon details for an order.

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Launch a D2C That Lasts | Digital Shelf Institute | Salsify

Salsify

The lines between brands and retailers continue to blur. PLMA estimates that private label sales total about $180 billion, growing three times as much as national brands did in 2019. Store brands set an all-time high of 19.2% in dollar share last year in the US. Meanwhile, according to eMarketer , the number of people in the US making a purchase on a direct-to-consumer (D2C) platform is up 10.3% year over year.

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Amazon Prime Day 2020 Prep (Part 2): Prime Day Inventory Planning + Merchandising

ROI Revolution

Published July 23, 2020. Before diving into Part 2, be sure to read Part 1 on the new normal for Amazon Prime Day in 2020 ! Prime Day has impacted the ecommerce landscape as a whole – it’s not just about Amazon. Different industries tend to see greater success (or failure) with Prime Day. On top of that, many advertisers face challenges on like increased advertising costs and rabid competition for clicks.

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Retailers join forces in bid to replace the plastic bag

RetailDive

Target, Walmart and Kroger are part of a newly formed, $15 million "Beyond the Bag" program.

Retail 123
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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SPSC system checks customers’ temperature and for use of face mask

TalkingRetail

SPSC UK, a Lincoln-based company specialising in health and safety technology, has developed a contactless temperature screening solution that can also detect if a face mask is being worn. Therma-i is a desktop mounted, contactless hands-free instant temperature measurement system, which uses thermal imaging technology to measure a person’s head for temperature.

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How Has The Pandemic Impacted Influencer Marketing?

Forrester eCommerce

Is it tone-deaf to continue investing in influencer marketing — or is it actually an ideal time? Get insights in our video.

Marketing 107
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Co-op introduces body-worn cameras

TalkingRetail

Co-op is rolling our body-worn cameras to front-line staff to increase safety in-store. Co-op will equip front-line staff with more than 1,000 Motorola Solutions VT100 body-worn cameras in around 250 stores initially, with the ability to stream video in real-time to the Security Operations Centre of Co-op security partner Mitie. The footage is used to.

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DynamicAction Announces DynamicView - Accelerated Digital Merchandising for Retailers; Immediately Driving Revenue & Identifying the Most Profitable Actions in Pricing, Promotions & Offers

Dynamic Action

July 23, 2020 09:00 AM Eastern Daylight Time. REDWOOD CITY, Calif.--( BUSINESS WIRE )-- DynamicAction announces the newest product of its Retail Analytics Program, DynamicView. DynamicAction first disrupted the retail industry with the introduction of the DynamicAction Retail Analytics Platform, empowering retailers to make decisions with the speed of Amazon.

Retail 62
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Sheffield c-store attracts new owner

TalkingRetail

JS Mini Market in Sheffield, South Yorkshire, has been sold to experienced retailer Bharat Karavadara. The convenience store and off licence is located in Beighton, an area within Sheffield, which is eight miles from the city centre, eight miles from Meadowhall Shopping Centre, and around 4.5 miles away from the M1 motorway. Karavadara plans to change.

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Retail REITs may not recover until 2022, S&P says

RetailDive

Store closures, bankruptcies and wary shoppers mean cash flow disruptions for major landlords.

Retail 91
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NFRN urges retailers to follow guidance on face masks

TalkingRetail

Independent retailers are being reminded that from tomorrow (Friday 24 July) customers in England will also be required to wear face coverings when inside retail premises.

Retail 80
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Retail Cleaning Checklist: 7 Ways to Keep Your Store Safe During COVID

Korona

COVID has forced retailers to adapt in many ways remarkably quickly. And while it's certainly been a difficult time and the future remains uncertain, it's also shown how good we are at making changes when necessary. When it comes to store cleanliness, COVID has perhaps pushed businesses in a good direction, pandemic notwithstanding. It's [.].

Retail 59
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio