Tue.Apr 12, 2022

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SaaS Outages: When Lightning Strikes, Thunder Rolls

Forrester eCommerce

Just like with self-managed infrastructure, the key to surviving SaaS outage is knowing the risks, implementing strategies to mitigate and control those risks, and then testing your strategy to make sure it works and everyone knows how to execute in the case of crisis.

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4 Ways to Differentiate Your Emerging Ecommerce Brand

BigCommerce

Your new company features a great product and there’s genuine hope and excitement among your team about the days ahead.

eCommerce 429
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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Breaches by the Numbers: Adapting to Regional Challenges Is Imperative

Forrester eCommerce

63% of organizations were breached in the past year, and it cost them an average of $2.4M per breach.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Italian Sauce Brand Rao’s Homemade Cooks Up NYC Pop-Up Market

Retail TouchPoints

The Saucery by Rao’s Homemade. Rao’s Homemade is bringing a taste of Italy to New York City’s SoHo neighborhood with its first-ever pop-up consumer experience, opening on April 22. Designed in the style of an Italian street market (complete with tomato plants), the three-day pop-up experience is dubbed The Saucery by Rao’s Homemade.

Marketing 289
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Integrate Sustainability Into Your Value Proposition

Forrester eCommerce

Environmental considerations are increasingly important for organizations when deciding on IT and technology-related investments. Many IT and technology solutions can have a positive environmental impact, which bears underscoring to stakeholders — most notably, to customers.

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Bot Management Solutions Grow Up

Forrester eCommerce

The bot management market has matured considerably over the past few years. Two years ago, many vendors spoke primarily to the security persona, only the top vendors offered machine learning and layered detections, and response options were more limited. With the release of The Forrester Wave: Bot Management, Q2 2022, we see a market that […].

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Macy’s New $584 Million DTC Fulfillment Center to Create Nearly 2,800 Jobs

Retail TouchPoints

Macy’s latest element of its growth strategy will be a new $584 million , 1.4 million-square-foot fulfillment center in China Grove, N.C., scheduled for completion in 2024. Once the automated direct-to-consumer fulfillment center is fully operational, the retailer said it will employ approximately 2,800 workers and account for 30% of Macy’s digital supply chain for customers nationwide.

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Amazon Transparency Program – The Ultimate Guide

My Wife Quit Her Job

If you are tired of getting your Amazon products knocked off, the Amazon Transparency program will solve most of your counterfeit problems for a small fee. Launched back in 2017, the Amazon Transparency Program was created to protect brands and to ensure that customers receive genuine products. While it takes several steps to set up, Amazon’s Transparency program has proven to be an effective solution to stop hijackers, piggybackers and counterfeiters alike.

Customer 156
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Drew Barrymore Joins Grove Collaborative as Sustainability Advocate

Retail TouchPoints

Saying she has been a fan of Grove Collaborative since she first discovered the company’s starter kit, actress and entrepreneur Drew Barrymore has both invested in the company and become its first-ever Global Brand and Sustainability Advocate. The certified B Corp retailer, which has a goal of being 100% plastic-free by 2025 , will deploy Barrymore for its first multi-channel brand campaign, “Wish-cycling,” which seeks to debunk the myth that plastic recycling can provide a solution to the envir

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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3 Tips on How To Create a Consistent Brand Experience Across Every Channel | Salsify

Salsify

A generation ago, shoppers had relatively few options when researching brands and products for purchase: They could peruse reviews at the library’s periodical desk, ask their friends for advice, or consult a store employee.

Channel 133
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Baby Gear Resale Marketplace Rebelstork Launches in U.S.

Retail TouchPoints

The Canadian resale marketplace for baby gear Rebelstork has made its U.S. debut with the opening of a resale center in the New York metro area and its online marketplace now selling across all 50 states. Rebelstork is powered by REV, the company’s proprietary AI-based pricing technology, which offers an instant, real-time estimated resale value for more than 10,000 baby gear models, establishing the secondhand market value and enabling shoppers to make more informed purchases.

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Brooklinen's CEO: 'This business needed a brick-and-mortar presence'

RetailDive

Rich Fulop discusses the DTC bedding brand's plans to triple its store footprint this year, launch its first hospitality collection and other growth initiatives for 2022.

Other 111
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Strategies to Attract Prospects and Engage More Customers for Small Businesses

Digital Doughnut

As a business owner, you must understand that marketing is one of the key aspects that can turn small business ideas into profitable ventures. You can spend countless hours and resources on achieving perfection in your product/service. In this article, we’ll discuss all the strategies we used to attract and engage more customers for small businesses.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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From physical stores to the metaverse, what retail execs are thinking about in 2022

RetailDive

Executives at Shoptalk shared insight on how companies are navigating fast-moving industry changes.

Retail 139
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Composable Commerce is More than a Cart

GetElastic

It seems the mood music has shifted away from monolith to composable , at least for those organisations looking to gain significant competitive advantage and be able to differentiate themselves by innovative use of technology.?. The logic seems clear; select the "best-of-breed" technology at every stage of your development, and progressively up-platform as the requirements grow and change.

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Scotch & Soda to open 20 stores in the next 6 months

RetailDive

After announcing plans to open 22 stores by the end of 2021, the brand is looking to expand its presence further in major cities like Boston, Milan and Shanghai.

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Less than 1 in 5 Brits feel brands understand their needs, report highlights as demand for personalisation grows

365 Retail

Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the general ineffectiveness of current advertising. Both have magnified importance as brands juggle the need to accelerate personalised offerings whilst also preparing for cookies ending in 2023.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Target is selling used clothing in partnership with ThredUp

RetailDive

The mass merchant's secondhand style offer may be one of the largest in a rapidly expanding retail segment.

Clothing 114
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How brands can keep eCommerce momentum going when the supply chain goes to heck

Profitero

Supply chain challenges often throw a wrench in the best laid plans to grow your business.

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Retail bankruptcy risks still low after 2020's flood: report

RetailDive

The pandemic surge in filings culled some weak players, while last year's boom in retail sales fueled turnarounds for others.

Retail 111
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Top 7 Ecommerce Design Practices to Boost Sales

Digital Doughnut

The purpose of developing an ecommerce website is to have traffic on it and hence sales / revenue. And to achieve this, ecommerce website design always plays a vital role. In this blog, we will discuss the Top 7 ecommerce design practices to boost ecommerce sales.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Lululemon expands resale program nationwide

RetailDive

A pilot version of the service, which launched in California and Texas last year, "was met with an overwhelmingly positive response.

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Finding the Right Master Data Management Platform – The Road to a Frictionless Easter Egg Hunt!

Pivotree Blog

“There would be no Christmas if there was no Easter” – Gordon B. Hinckley For an online business, ‘Christmas’ is pretty much synonymous with making it big in eCommerce. The foundation of this success lies in sound data management, and a platform that enables the same; an Easter egg that you don’t just stumble upon by chance. To find the […]. The post Finding the Right Master Data Management Platform – The Road to a Frictionless Easter Egg Hunt!

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Wunderkind announces strategic partnership with Contentsquare to expand insights for retailers

365 Retail

Wunderkind , a performance marketing engine that scales one-to-one messages for top retailers, has announced the launch of a strategic partnership with Contentsquare , a digital experience analytics AI-powered platform that provides rich and contextual insight into customer behaviours, feelings and intent — at every touchpoint in their buying journey.

Retail 52
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Etsy sellers go on strike over fee increase

RetailWire

More than 47,000 sellers on Etsy have signed a petition protesting an increase in the commission that the platform charges them on each sale. Etsy has more than 5.3 million sellers.

Article 52
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Four weeks left to apply for funding and update electricity generators

365 Retail

Retail businesses that own or operate electricity generation like solar, wind, gas and combined heat and power (CHP) have got just four weeks left to apply for funding to help them update their generation equipment. The deadline for applications is Tuesday 10 May 2022. The funding is part of the Accelerated Loss of Mains Change Programme (ALoMCP) , a scheme operated by National Grid Electricity System Operator (ESO) and the GB Distribution Network Operators.

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Digital ad revenues see biggest jump since 2006

RetailWire

Digital ad revenues last year in the U.S. were up 35 percent, the biggest percentage gain since 2006, according to a report from the Interactive Advertising Bureau and PricewaterhouseCoopers. Advertising on digital music and podcasts grew even more rapidly at 58 percent.

Article 52
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Top 5 Digital Marketing Initiatives for 2022: Insights From Marketers

ROI Revolution

It’s time to surge past the uncertainty and wariness caused by the pandemic and charge ahead with confidence that you’re making the right moves to grow your business. That’s why we surveyed 170+ digital marketing professionals from brands and retailers in a wide range of industries and business types to determine the top trends, initiatives, and concerns for marketers this year.

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Rising gas prices push inflation to 40+ year high

RetailWire

Inflation in March rose 8.5 percent, the fastest pace since 1981. Gasoline prices, which jumped 18.3 percent in March, were the prime culprit. Fuel prices have risen since Russia launched its attack on neighboring Ukraine.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio