Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain
Retail TouchPoints
MAY 30, 2022
While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. The pandemic was the spark that created a whole new kind of customer — a customer who turned to online shopping from the comfort of their own home to satisfy all of their shopping needs.
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