Retail TouchPoints

DECEMBER 29, 2021

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores. Omnichannel is no longer just about connecting digital and physical offerings but about removing friction from the entire operation, from the warehouse to the front of the store.

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POS Omnichannel Operations Technology 328

Kissmetrics

DECEMBER 29, 2021

What’s the hottest piece of content right now? Podcasts. Currently, there are over two million podcasts and more than 48 million episodes waiting for your ears to devour. It’s incredible growth considering there were only 500,000 podcasts in 2018. That’s not all. There’s considerable brand awareness and buying power on podcasts.

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Management Download Information Other 249

Retail TouchPoints

DECEMBER 29, 2021

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years. Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges.

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Hobbies Outdoor Technology Arts 279

Wiser

DECEMBER 29, 2021

Phew! 2021 was a busy year for Wiser Solutions. We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We also published 70 blogs in 2021! We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

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Blog Consumer eCommerce Retail 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

DECEMBER 29, 2021

Quartile , which provides advertising optimization services to ecommerce marketplace sellers, has purchased performance marketing solution provider Sidecar. Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021. Brands including Unilever, Burt’s Bees and Thrasio are among the more than 5,000 brands using the platforms across major ecommerce marketplaces.

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Small Business Retail eCommerce Marketing Management 275

Ecommerce Platforms

DECEMBER 29, 2021

The best Sendinblue alternatives offer an effective way to enhance your email marketing automation strategy without relying on Sendinblue. While it’s fair to say Sendinblue is one of the more appealing choices for email marketing today, thanks to its versatility, advanced features and low prices, it’s far from the only option. Sendinblue offers a reliable email approach to email automation, with the option to trigger campaigns using website engagement behavior.

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Live Chat Omnichannel Social Media Multi-channel 104

MakeWebBetter

DECEMBER 29, 2021

With online shopping nearly hitting 4 trillion in 2020, online eCommerce stores might feel the need to upscale or increase the existing scalability of their stores. eCommerce website pages are amongst one of the integral portions of your website. This is because these pages are responsible for directly generating revenue for your company. Keeping this […].

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WooCommerce eCommerce Customer Experience Marketing 116

Omniconvert

DECEMBER 29, 2021

Discover Brad Geddes’s advice for eCommerce stores that want to use Google Ads to support their customer acquisition and retention strategies. The post Brad Geddes: A Google Ad custom audience is only as good as your original targeting was appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Blog eCommerce 78

SheerID

DECEMBER 29, 2021

Learn how premier outdoor brand Helly Hansen uses zero-party data to develop robust discount programs and maximize lifetime customer value.

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Outdoor Customer Blog 88

RetailWire

DECEMBER 29, 2021

Apple closed a number of stores nationwide due to spiking Omicron infection levels and, as of Monday evening, had shut down its NYC stores to everything but order pickup and same-day delivery. But after an online backlash to the decision, the retailer said it would instead offer “limited” walk in service at it’s NYC locations.

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Retail Article 75

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Fabric Blog

DECEMBER 29, 2021

23% of businesses don't have inventory visibility of their supply chain. This is the leading cause of over and understocking inventory issues. For business owners, this means significant sales losses and ruined customer relationships. But what if you could foresee these challenges beforehand?

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Fulfillment Management Supplies Customer 52

RetailWire

DECEMBER 29, 2021

Kristin Livdahl and her daughter were trying some physical education challenges they had found on YouTube when they decided to ask Alexa for more activities. Amazon’s AI-powered agent answered, “Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs.” Apparently, Alexa got the (bad) idea on the internet.

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Article 74

Retail TouchPoints

DECEMBER 29, 2021

D2C as a business model has always been around. We’ve seen it from the street sellers to the door-to-door salespeople who knew us by name and preferences. In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. The D2C business model no longer only represents the value proposition for brands, but now also encompasses the tactics that they have creatively employed to grow their market share (while tailoring to ea

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Social Media Beauty and Health B2C Subscription 306

RetailWire

DECEMBER 29, 2021

Although the direct correlation between the two metrics may be arguable, according to Mastercard data, some of the states with the highest in-store holiday period sales growth in 2021 have the lowest COVID vaccination rates. The states cited — Arkansas, Kentucky and West Virginia — all have less than 55 percent vaccination rates among the populace.

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Article 52

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

GetElastic

DECEMBER 29, 2021

With every year, new trend reports aim to predict the future for the years to come. Within the world of eCommerce, we've seen drastic shifts in customer behavior and expectations imposed by the Covid-19 pandemic. However, these proved to accelerate the future predictions rather than depart from expectations. While some brands were able to adapt quickly, many struggled to keep up and eCommerce managers were left wondering first, how to catch up and second, how to ensure their brands wouldn’t fall

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eCommerce Mobile Multi-channel B2C 147

RetailWire

DECEMBER 29, 2021

Although the increase will vary by locale and distributor, IRI predicts that food prices will increase 5 percent overall in the first half of 2022. Major consumer packaged goods companies, from Mondelez to Kraft Heinz and Campbell’s Soup, have already warned of hikes affecting a broad range of categories. “There’s nothing immune from price increases,” said Tony Sarsam, CEO of SpartanNash.

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Consumer Article 52

RetailWire

DECEMBER 29, 2021

A Russian university study of the opportunity to invest in vintage toys found that rare Lego sets can prove to be a better investment than gold, financial securities or fine art. Retired Legos can see growth in value of nearly 11 percent annually.

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Toys Arts Article 40

RetailWire

DECEMBER 29, 2021

Can Apple again pull off a “tentpole” intro along the lines of the first iPod, Mac or iPhone? Industry-watchers are expecting the consumer tech leader to roll out AR/VR glasses in 2022. As with its hugely successful launches of the past, Apple is not the first to debut the technology, by any means, but its designers no doubt hope its offering will succeed in achieving the magic balance of design and functionality that get consumers hooked.

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Technology Consumer Article 40

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

DECEMBER 29, 2021

With the increase that’s set for the new year, California will have the highest statewide minimum wage in the nation. Businesses with 25 or fewer employees must pay workers at least $14 per hour; bigger companies will pay a minimum of $15 per hour — that’s nearly double what’s required by the federal government. Given the labor shortage, however, many businesses started offering the higher levels months ago to get a jump on the limited applicants.

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Article 40

RetailWire

DECEMBER 29, 2021

Recent supply chain difficulties and worker shortages are not making it easier on retailers trying to figure out how to justify free returns. According to Optoro, it costs retailers an average of $33 when a customer returns a $50 item, up 59 percent from last year. In some cases, operators like Amazon are telling customers to keep the product and forget about returning it, which may ultimately save the retailer expenses but perhaps creates the wrong kind of incentive for shoppers.

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