Mon.Nov 09, 2020

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Channel And Ecosystem Leaders Are Demanding More From Partner Relationship Management (PRM) Solutions

Forrester eCommerce

As brands increasingly use different types of partners to reach, influence, transact, and retain customers, partner relationship management (PRM) solutions are being asked to serve both traditional and nontraditional channels at a new level of scale and personalization. Managing these growing ecosystems in a consistent, predictable, and productive way is critical to the success of […].

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7 Marketing Lessons from Eye-Tracking Studies

Kissmetrics

With the ability to take a lot of guesswork out of conversion rate optimization, eye-tracking software and heat maps can reveal some startling insights into increasing conversions (and avoiding sales killers) that can benefit every business. Here are 7 important eye-tracking studies that give a sneak peek into common browsing patterns and elements of human behavior that all marketers need to know. 1.

Marketing 357
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The Future Of Services Is Value Orchestration

Forrester eCommerce

After a year of interviews and a review of Forrester’s 20-year history of research into professional and technology services — global delivery, cloud integration, asset-based consulting, and digital transformation — we have reached a conclusion: We live in a post-cloud world. When companies can tap the value and innovation of 100,000 business and technology services […].

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Micro Startup Acquisition: The Definitive Guide to Buying and Selling Small Startups

Kissmetrics

The problem with selling your startup is the long exit time. Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. And the investors? They feel the same way. Who wants to wait almost a decade to buy a startup when the face of tech is evolving at such a rapid pace? Plus, the price tag on those more established businesses often run into the billions.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Security Snapshot: Are You “More” Normal?

Forrester eCommerce

The COVID-19 pandemic unequivocally changed how employers think the workforce could and should look like. As firms have been growing more acclimated to the “new normal,” insider threats, breaches, and employee unrest are on the rise. You need to know which security vendors fit your needs and which strategies to take. As we head into month […].

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The New Normal: CPG’s Return to the Customer

Retail TouchPoints

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. And within ecommerce, subscription models are becoming increasingly popular. A survey by The Harris Poll shows that 71% of adults have subscription services, up from roughly half five years ago, and 74% of adults believe that in the future people will subscribe to even mo

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How Much Does It Cost To Sell On Amazon Private Label (The Right Way)

My Wife Quit Her Job

If you are interested in selling private label products on Amazon, you need to know what you are getting into. This post will answer one of the most common questions I get asked, “how much does it cost to sell on Amazon with private label products?” First off, there is no “one size fits all” number in terms of startup expenses because there are so many variables involved.

Other 258
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Rachel Zoe Rebrands Box of Style Subscription Program as CURATEUR, Expands Member Benefits

Retail TouchPoints

Fashion icon Rachel Zoe has taken her subscription offering, Box of Style by Rachel Zoe, and relaunched it as CURATEUR , a digitally native women’s lifestyle membership that will deliver bespoke luxury offerings across fashion, beauty and home. The reimagined luxury membership program is introducing experiential amenities, à la carte services, an exclusive rewards program and expanded product categories.

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Top 12 Shopify Alternatives (Nov 2020): Best Solutions Reviewed

Ecommerce Platforms

While we simply can't deny the fact that Shopify is at least one of the top ecommerce platforms for creating and managing online stores today, there can exist some reasons for which you wish to explore its alternatives. No matter why you wish to look at them, here are the top 12 Shopify alternatives for your ready reference, with my brief review of each.

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Petco Files for Proposed IPO

Retail TouchPoints

Petco. has confidentially submitted a proposed IPO to the SEC. The number of shares to be offered and the price range for the proposed offering have not yet been determined, and the IPO is expected to take place after the SEC completes its review process. Petco has reportedly been exploring a sale or IPO that could be valued at as much as $6 billion since September, according to Bloomberg.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Allbirds to raise prices on Black Friday to fight climate change

RetailDive

Following in the footsteps of other environmentally conscious companies, the DTC brand is using the shopping day to take a stand against consumerism.

Other 144
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Furniture Factory Outlet Files for Chapter 11

Retail TouchPoints

Furniture Factory Outlet ( FFO Home ) joins the growing ranks of retailers seeking bankruptcy protection due to losses created by the pandemic. The home goods retailer, which is owned by private equity firm Sun Capital Partners, filed for Chapter 11 in Delaware last week, and is hoping for a sale. Currently, furniture retailer American Freight has offered a $7 million stalking horse bid for the company.

Supplies 216
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Delays, surcharges and returns: Holiday shipping headaches have just begun

RetailDive

In a season expected to produce more than $190 billion from online sales alone, retailers are pulling out all the stops to keep up with demand.

Shipping 143
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Illegal tobacco on sale in more than 60% of Bolton c-stores, JTI finds

TalkingRetail

Illicit tobacco is on sales in 61% of stores test purchased in the Bolton area, new research reveals. Test purchasers acting on behalf of JTI were able to buy illicit tobacco in 19 out of the 31 stores visited. Packs of illegal cigarettes were on sale for as little as £4.50 – half the price.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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VF snaps up Supreme for $2.1B, eyes brick-and-mortar expansion

RetailDive

The brand now faces the conundrum of how to drive growth while maintaining the scarcity model that has propelled its desirability and profits.

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Government makes u-turn over free school meals

TalkingRetail

The government has unveiled a funding package to help ease child food poverty following the campaign led by England footballer Marcus Rashford. Children and families will now get extra support this winter, with councils given new funding to ensure vulnerable households do not go hungry or without essential items, this includes: £170m Covid Winter Grant.

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9 make-or-break retail turnarounds to watch in 2021

RetailDive

Companies in transformation and survival mode may be looking for normalcy. But the year ahead holds plenty of unknowns.

Retail 140
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How can you calculate repeat customer rate?

Omniconvert

It’s hard to acquire new customers these days. In the last 5 years, customer acquisition costs have increased by over. The post How can you calculate repeat customer rate? appeared first on Omniconvert Ecommerce Growth Blog.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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L'Oréal offers first line of virtual makeup for social media, video calls

RetailDive

As consumers stay connected via mobile during the pandemic, the company's AR filters let them sport digital looks on Instagram, Snapchat, Snap Camera and Google Duo.

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Planning Ahead for Your 2021 Digital Marketing Plan

ROI Revolution

Published November 9, 2020. The holiday season excitement and preparations are in full swing here at ROI Revolution and for many brands. While this time is very exciting, it can be easy to get lost in the hustle & bustle and forget about post-Q4. But now is the perfect time to begin prepping for the new year and your business goals in 2021. Your yearly marketing planning will look a little different, with 2020 being the year of uncertainty, the pandemic not yet over , and unforeseeable Cyber

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Rite Aid leans on pharmacists in rebranding effort

RetailDive

The drugstore is also embracing its potential as a beauty retailer, placing beauty ambassadors in some stores with a "spa-like" environment.

Retail 108
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Nisa unveils petcare promotions

TalkingRetail

Nisa partners across the country have introduced promotions on petcare treats and essentials. Deals included in the promotion include Bakers Small Dog Food Beef & Vegetables and Bakers Puppy Chicken and Vegetables 1.1kg for just £2.50 each, Harringtons Complete Lamb & Rice or Complete Turkey & Vegetable 2kg for £3.50 each, and Felix Mixed Selection.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Party City beats expectations in a disrupted Halloween season

RetailDive

After scaling back its pop-up stores, the retailer was helped by increased sales in decorations and better-than-anticipated costume sales.

Retail 112
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Amazon is pulling the plug early on Christmas 2020, says ParcelHero

Retail Technology Review

As Brexit looms, Amazon is starting the process of separating UK and EU sales from 14 November. UK shoppers buying gifts from EU sites and British traders selling to Europe face potential increased costs and confusion, warns the international shipping company ParcelHero.

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Real Living Wage to be increased

TalkingRetail

The Living Wage Foundation has revealed that the Real Living wage will increase to £10.85 in London and to £9.50 across the rest of the UK. The announcement comes as new research by the Living Wage Foundation has demonstrated the scale of low pay during the pandemic, with 5.5 million jobs still paying less than.

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Preparing for hypergrowth this holiday season with cohort analysis

RetailDive

How cohort analysis can help ecommerce deliver insights on buying behaviors and maximize sales.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lidl to increase hourly wages of 20,000 employees

TalkingRetail

Lidl is to increase the hourly wages of all its frontline employees in an £8m investment. The discounter will increase entry-level pay from £9.30 to £9.50 per hour outside of London and £10.75 to £10.85 within the M25, going up to £11.80, depending on location and length of service.

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The Ultimate CVO Guide – Why you need Customer Value Optimization

Omniconvert

The result of the wholesome process you’ve been reading up until now from this series will reveal new solutions to. The post The Ultimate CVO Guide – Why you need Customer Value Optimization appeared first on Omniconvert Ecommerce Growth Blog.

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Trade bodies call on government to clarify status of tobacco forestalling rules

TalkingRetail

The Association of Convenience Stores (ACS) and the Federation of Wholesale Distributors (FWD) have raised concerns about the supply of legitimate tobacco in the UK market after the government stated that a decision was yet to be made on anti-forestalling regulations – which normally restrict retailers from stockpiling products in advance of the budget.

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Female employment at lowest level since 1988

RetailWire

More than two million American women have moved out of the workforce after choosing or being forced to stay at home due to pandemic-related circumstances. Many must care for children in their households forced to attend school virtually. Only 39 percent of the female-held jobs lost as a result of the pandemic have been restored to date compared to 58 percent of those held by men.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib