Retail TouchPoints

JANUARY 16, 2023

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle. An NRF 2023 panel discussion with Target CEO Brian Cornell and four of the company’s top executives showed how the retailer is making inclusion tangible at both ends of this spectrum. On the highly visible end, the panel was all female (Cornell excepted) and featured two Black women, and that’s a reflection of Target’s internal structure: “ One-third of Target’s Board of Director

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Forrester eCommerce

JANUARY 16, 2023

Many companies adore their top-performing sellers and treat them like elite athletes. They literally have days of celebrations to reward their success. In the sales world, we call these President’s Club trips. While this reverence has merit, it has also created a double standard that limits company performance. Reverence for top sellers often leads to […].

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Retail TouchPoints

JANUARY 16, 2023

Experts predict that worldwide retail ecommerce sales will grow by 56% over the next few years, reaching approximately $8.1 trillion by 2026. As consumers continue to turn to ecommerce shopping, CPG brands must find ways to win the attention of online shoppers to drive product sales. That’s why many brands are looking for strategies to elevate the digital shelf — the online touch points where products are displayed.

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Social Media Consumer eCommerce Online Retail 162

Forrester eCommerce

JANUARY 16, 2023

So 2022 is officially done and dusted, for better or worse. But before getting too far into 2023, let’s take a moment to look back at what we achieved over the previous year. More specifically, I wanted to share some thoughts from our research associate Aidan Riga, since he did such an outstanding job supporting […].

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Customer Experience B2B Management Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JANUARY 16, 2023

The mood on the street these days could generally be described as gloomy. But as other retailers brace for the impact of a spending slowdown and looming recession, Paige Thomas, President and CEO of Saks OFF 5TH , has a rosier outlook. The segment she plays in — off-price — is a big factor in her positivity, as is the fact that Saks OFF 5TH serves a relatively affluent customer within that segment. “ Off-price has tended to be a bit insulated across the board ,” said Thomas at a session during t

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Customer Experience eCommerce Social Media Consumer 147

Forrester eCommerce

JANUARY 16, 2023

Leading firms use a mix of service providers to build their future-fit strategies. Forrester data shows that, in 2021, 46% of APAC infrastructure decision-makers whose organizations are adopting cloud say they want to use managed services from cloud service providers. Firms in the region are increasingly turning to partners that can help orchestrate the end-to-end journey to the […].

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Management 195

Forrester eCommerce

JANUARY 16, 2023

Across Europe and the Middle East, consumers are demanding that corporations embrace environmental sustainability. Forrester data shows that in both the UK and France, more than a third of online adults are prepared to pay a premium for sustainable products. A PwC survey reports that over half of consumers in the Middle East say they buy eco-friendly products.

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Consumer 195

GetElastic

JANUARY 16, 2023

Embracing a Composable Commerce gives brands the control to customize, accelerate change and reduce TCO. But designing, integrating, and launching the frontend experience can be a daunting and overwhelming task that can take months to complete. Should you build your own frontend experience, outsource the build to an SI, or choose an all-in-one platform that comes complete with an integrated frontend experience?

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B2B Management Customer Marketing 78

Omnisend

JANUARY 16, 2023

Reading Time: 9 minutes. Running an ecommerce store has become one of the most profitable business ventures of all time. The cost of starting an online store is low and you can sell just about anything online and earn a steady revenue stream. WooCommerce is one of the best ecommerce platforms you can use to launch your online store. The platform integrates seamlessly with WordPress to make it easy for you to create your ecommerce store and start selling online.

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WooCommerce Shipping Costs Shipping Download 78

eCommerce CEO

JANUARY 16, 2023

If you’re planning on starting an ecommerce store, or have an existing one and you know you want to use the Shopify ecommerce platform, you. Read more.

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Shopify eCommerce Platforms eCommerce 87

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Salsify

JANUARY 16, 2023

Adam Ferrari is the executive vice president (EVP) of engineering at Salsify. Ferrari was an early employee and chief technology officer (CTO) at Endeca and, subsequently, at Oracle and Crisply, where his research in data analytics has resulted in nine patents.

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Shopify Technology 60

Digital Doughnut

JANUARY 16, 2023

Making decisions in the realm of digital marketing is a priority for webmasters and marketers. One such decision is whether to use follow links or no follow links and it isn't always easy to decide.

Marketing 59

Marketing Search Marketing Technology Operations 59

Korona

JANUARY 16, 2023

Many customers will shop at convenience stores without ever remotely thinking about how much goes into operating them. C-stores have a ton of inventory, tough margins , and often long hours of operation. Consequently, investing in a powerful back office system is essential to manage tasks and optimize revenue. Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system.

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Point of Sale POS Retail Management 52

IntelligenceNode

JANUARY 16, 2023

2022 was a landmark year for retail- making retail predictions for the year 2023 a primary focus for strategists and retailers entering the new year. Technology took the spotlight as. The post 5 Data-driven Retail Predictions for 2023 appeared first on Blog.

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Retail Blog Technology 52

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailWire

JANUARY 16, 2023

In efforts to what Elon Musk described in November as “a massive drop in revenue,” Twitter is offering to match big ad spending up to $250,000 as long as the total $500,000 is spent prior to the end of February. The deal comes with a few stipulations, including using certain Twitter products such as its recently released keyword-avoidance tool.

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Article 52

My Wife Quit Her Job

JANUARY 16, 2023

Today I have my friend Daniel Solid back on the show with his partner Ryan King. Both of them run BlueRyse which is a Walmart agency that helps brands sell on the platform. In this episode, we discuss how to win at Walmart and whether selling on Walmart is worth it compared to Amazon. What You’ll Learn How to sell on Walmart How much can you expect to make on Walmart compared to Amazon Selling on Walmart best practices Other Resources And Books BlueRyse Sponsors Postscript.io – Posts

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Books eCommerce Other Marketing 50

RetailWire

JANUARY 16, 2023

Ahead of the NRF Big Show taking place this week in NYC, Alphabet’s cloud division announced the development of a new machine vision algorithm able to accurately take stock of on-shelf inventory via cameras mounted on ceilings or used by employees (of either the human or robotic persuasion). The system draws on a database of over a billion product images and can perform at over 90 percent accuracy, according to early testing at the Giant Eagle chain, even from a mobile phone camera.

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Mobile Recommendation Retail Article 52

Retail TouchPoints

JANUARY 16, 2023

Diversity has become a key part of any retailer’s strategy, and Macy’s is driving its success in this area by looking at the company as a sports team playing in a major stadium. CEO Jeff Gennette described the strategy in terms of putting together a competitive squad — complete with every role filled and each player receiving the support they need from the rest of the team to utilize their specific talents to the fullest. “ The diversity of the team that is on the playing field defines the

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Books Improvements Retail Management 45

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

JANUARY 16, 2023

The National Retail Federation (NRF) released news yesterday that the trade association will partner with event organizer Comexposium to host “NRF 2024: Retail’s Big Show Asia Pacific,” to be held in June of that year in Singapore. “NRF is proud to expand the footprint of Retail’s Big Show by bringing all the power and reach of our New York show to Asia Pacific, one of the world’s fastest growing markets with limitless opportunities in retail,” NRF President and CEO Matthew S

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Events Retail Marketing Article 52

Omnisend

JANUARY 16, 2023

Reading Time: 10 minutes. If you want to reap the benefits of email marketing this year, then this Wix email marketing guide is for you. As a business owner, you want to invest your dollars in marketing channels that give you high returns. You want to attract new customers and keep your existing customers coming back for more. Surely, you don’t want to invest your time or resources into anything that isn’t going to deliver results.

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Marketing Live Chat Books Social Media 146

RetailWire

JANUARY 16, 2023

Burger King franchise owners, Monu Singh and Harkiran Randhawa, of the Golden Gate Restaurant Group must pay former employess 2.2 million in wage theft citations, having lost an appeal that stemmed from a 2019 case. The employees at one point walked off the job to protect what they claimed were unsustainable working conditions, such as severe understaffing, unpaid overtime and being obliged to do double duty as cashiers and cleaners not deemed part of their job responsibilities.

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Article 40

iQmetrix

JANUARY 16, 2023

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

JANUARY 16, 2023

An updated version of Pepsi’s Sugar Zero is hitting store shelves, promising a more “refreshing and bolder taste profile.” The new recipe now contains less caffeine, as well — in line with regular Pepsi. To reviewers on Reddit, the “bolder” formulation translates to “way sweeter,” with less aftertaste. Pepsi’s sugar-free product has not faired well up against Cocoa-Cola Zero Sugar, which commands nearly 4 percent of the overall soda market vs. less

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Improvements Marketing Article 40

Kibo

JANUARY 16, 2023

Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava Aprin, here’s an overview of the top takeaways from the day. Simone Biles Kicks Off Day 2 With Her Athlete-Turned-Businessperson Story.

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Subscription Shipping Costs Fulfillment Customer Experience 62

RetailWire

JANUARY 16, 2023

In a survey of 50 retail execs representing companies with $10 billion+ in annual sales, “nearly all” said they are worried how long they can continue to pass on higher supply costs and feel that the overall result will be less consumption from shoppers in 2023. And yet, that’s not the worst of it — the greatest concern raised among respondents was filling job positions in a market that seems to increasingly give workers more negotiating leverage.

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Consumer Retail Supplies Marketing 40

RetailWire

JANUARY 16, 2023

Both Apple and Meta (née Facebook) have ranked in Glassdoor’s list of employee-rated best places to work for over a decade — often high up — but with the pandemic, things changed. In 2021, Apple was positioned in the list at #31 and Meta at #11. By 2022, Meta was #47 and Apple had slipped to #56. In the new 2023 list, neither company made it into the top 100.

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Management Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

JANUARY 16, 2023

As part of plans for a potential bankruptcy, Bed Bath & Beyond is reportedly speaking to private equity firm Sycamore Partners about selling off some of its more valuable assets, including the Buy Buy Baby chain of stores. While the home goods retailer’s third-quarter sales fell 34 percent, Buy Buy Baby’s decline has not been as steep — in the low 20 percent range.

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Other Retail Article 40