AI, Automation, And Robotics. Oh My!
Forrester's Customer Insights
MAY 22, 2019
As companies strive to improve customer experience through better customer and employee engagement, they inevitably face the problem of scalability. How can we provide a seamless, convenient, and consistent experience to all our customers? And how can we best equip our employees to do so, as well? The technologies in our recently published “The Forrester […]. age of the customer artificial intelligence (AI) automation robotics